Ultimate Guitar Reviews 

1,963
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, most reviewers had an average experience overall. Many consumers appreciate the extensive catalog of songs and various versions available, finding it a valuable resource for learning and practicing guitar. People often highlight the app's features like backing tracks, transposing, and video tutorials, which enhance the learning process. Reviewers also find the interface user-friendly and the community supportive, making it an effective tool for improving musical skills over many years. However, some customers also noted significant dissatisfaction regarding refunds, reporting difficulties in obtaining full refunds even after immediate cancellation or double subscriptions. Several reviewers mentioned issues with unwanted auto-renewals and aggressive subscription promotions, including ads for paid features for existing subscribers. A few people experienced problems with the app not loading or found some tabs inaccurate.

What people talk about most

Subscription

Users describe ambiguous interactions with subscription, with many reporting issues with unexpected charges... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction, praising its... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many praising the application as... See more

Refund

Reviewers express significant dissatisfaction regarding refunds, with many stating that the company takes... See more

Application

Clients share ambiguous opinions on the app, with many expressing satisfaction, praising its ability to help... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The tabs are good, but there are enough things that would need improvement in the mobile app for the original UltimateGuitar Pro experience. Instead, it seems the developers are focusing on adding... See more

Company replied

Rated 4 out of 5 stars

Love the way several (sometimes many) people have their versions published of a song. After all they are all interpretations. They are well set out and cover an amazing number of songs. Very unusual... See more

Company replied

Rated 5 out of 5 stars

Its a fantastic app. I use it daily for pretty much any song you can think of. You can loop and slow down sections that are more difficult. Cut out any other instruments and hear exactly what the ins... See more

Company replied

Rated 5 out of 5 stars

I've bought 3 online guitar tutorial subscriptions in the past and this is by far the best. Lessons are short and bite sized which enables you to fit one into even the busiest of schedules. Dave's tea... See more

Company replied


Company details

  1. Music Store
  2. Hobby Store

Information provided by various external sources

Your #1 source for guitar tabs, bass tabs, chords and guitar pro tabs. Comprehensive tabs archive with over 250,000 tabs! Tabs search engine, guitar lessons, CD, DVD and gear reviews, rock news, guitar columns and forums!


Contact info

3.3

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(1,963)

230 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great app and community!

Great app and community!

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hi! We’re glad you’re with Ultimate Guitar.

Aydar (Community manager)

Rated 5 out of 5 stars

Great for Tabs

I use it a lot, to find songs I want to play.

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hello! We truly appreciate you being part of our community.

Aydar (Community manager)

Rated 4 out of 5 stars

Very Good Guitar Player App

Great app which allows you to play your favourites straight away and also allows you to make minor changes going forward.

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hello,
Thank you for this review. It is such reviews that help us make our product better.

Rated 4 out of 5 stars

Great App

Thousands of song. That’s great. There are some songs where the verses are out of order. That needs to be looked at. What I would like to see are some scales and chord progression workouts. Other than that it’s a great app.

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hello,

Thank you for your feedback, we will make our app better, together!

Rated 5 out of 5 stars

Used for years

After years of pleasure this app and site has brought me over the years, the least I can do is provide a review. Such a great catalog of tabs which also include piano chords. The backing track functionality is great. I love the shots people provide (I’m not brave enough to upload my own recordings yet)

24 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hello! Thanks for joining and staying with us.

Aydar (Community manager)

Rated 5 out of 5 stars

Ultimate Guitar has been my #1 site for…

Ultimate Guitar has been my #1 site for all things lyrics and guitar tablature many years and it just keeps getting better. Highly recommended.

30 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hi! We’re grateful to have you in our community.

Aydar (Community manager)

Rated 5 out of 5 stars

Great site

Great site. Full of useful information and great tabs.

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hello! We’re glad you’re part of what we do.

Aydar (Community manager)

Rated 5 out of 5 stars

I plan four different music groups

I plan four different music groups, acoustic, jazz combo, rock ‘n’ roll, and blues and a bluegrass dominant group-I use ultimate guitar all the time to find songs I want and up them 2 Songbook Chord pro.

28 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hi there! Thank you for being with Ultimate Guitar.

Aydar (Community manager)

Rated 5 out of 5 stars

Its a fantastic app

Its a fantastic app. I use it daily for pretty much any song you can think of. You can loop and slow down sections that are more difficult. Cut out any other instruments and hear exactly what the instrument is playing withought other instruments audio coming through. And many more reasons. And I got a lifetime membership . So that tells you alot right there.

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hello! We’re happy you’re one of our community members.

Aydar (Community manager)

Rated 5 out of 5 stars

Wonderful and very intuitive…

Wonderful and very intuitive application. Every feature available is very valuable. My day job is a software tester and would rate this an A+ on functionality with no issues.

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hi! We appreciate you being part of our community.

Aydar (Community manager)

Rated 5 out of 5 stars

Ultimate Guitar is my 21-year Go-To

I have used Ultimate Guitar for 21 years or more—and it has helped me tremendously with my enjoyment of the art of guitar. I have used it primarily for tabs on my electric, and chords on my acoustic. Music is a deep part of my life, and Ultimate Guitar has opened up new worlds to me. I'm grateful.

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hello! We’re very glad to have you with us.

Aydar (Community manager)

Rated 5 out of 5 stars

I love UG

I love UG. I am an intermediate guitar player. I love when I look up a song, it for most songs gives me multiple different options for playing the song. It is very seldom that I search for a song that UzG doesn’t have on file. UG is great !!!

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hello! We’re thankful to have you with us.

Aydar (Community manager)

Rated 5 out of 5 stars

Not all tabs are perfect but...

I've been using UG for several years. Not all tabs are perfect but are usually good enough to get you started in the right direction. I especially like the Pro and Official tab sheets.

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hi! It’s great to have you as part of our community.

Aydar (Community manager)

Rated 3 out of 5 stars

The tabs are good, the mobile app experience less so

The tabs are good, but there are enough things that would need improvement in the mobile app for the original UltimateGuitar Pro experience.

Instead, it seems the developers are focusing on adding new paid features that users are spammed for using full screen upsell ads that are impossible to turn off.
Even the Pro users that paid for their subscription are getting these ads, which I find unacceptable because they interrupt your user flow.

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hello,

We are very sorry that you did not like the work of our application. We are always striving to make the app better and that is why we are always open to criticism.

Rated 1 out of 5 stars

The app feels almost predatory trying…

The app feels almost predatory trying to upsell. All I want are tabs yet get bombarded with purchases and other stuff.

28 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hello,
I would like to ask you to contact me at community@mu.se and describe the nature of the problem in more detail, so I can start the investigation ASAP.

Kind regards,

Aydar
Community manager

Rated 5 out of 5 stars

Excellent resource

Excellent resource for guitarists and bassists. Figuring out that elusive lick or learning a new song this should be your first stop. Recommended.

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hello! We’re very glad you’re with us.

Aydar (Community manager)

Rated 4 out of 5 stars

Wish editing was easier,

Love , love love the wish that the editing feature was larger so that I can get in and move things around quicker from iPad

29 January 2026
Unprompted review
Ultimate Guitar logo

Reply from Ultimate Guitar

Hello,
We are very glad that you are a member of our big family!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look