UK Planet Tools Ltd Reviews 

19,447
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,907 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently discuss the fast delivery times, noting that orders often arrive the very next day alongside accurate tracking information. Buyers are also very pleased with the highly competitive prices and the broad selection of professional tools available online. People appreciate the seamless online shopping process and the helpful communication provided throughout the entire transaction. Some reviewers were not happy with occasional delivery delays or instances where items went missing. A few customers additionally experienced problems with inadequate packaging, which sometimes resulted in broken or damaged products during transit.

What people talk about most

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting the fast shipping times and... See more

Product

People report positive experiences with product, highlighting great prices, competitive deals, and fast... See more

Price

Customers consistently note positive experiences with price, highlighting that items are offered at... See more

Service

Reviewers mention positive feedback about service, highlighting efficient communication, fast delivery times,... See more

Order

Reviewers highlight positive aspects of order processes, emphasizing seamless experiences and easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Comprehensive range of tools . I’ve now ordered a number of times from p planet tools a number of times and found them competitive, reliable and helpful. I recently had an 18v battery delivered that... See more

Rated 5 out of 5 stars

After searching for a tough master wood shredder, I kept seeing websites such as B&q, Amazon selling the product on behalf of UK Planet tools. I decided to look at their own website and found the ite... See more

Rated 5 out of 5 stars

The whole proces from start to finish. Ordering on line easy. No problems paying. Item at a great discounted price. Delivery excellent. Date time as promised and tracking package very easy. Definitely... See more

Rated 5 out of 5 stars

My first order with UK Planet Tools Ltd. Placed order on a Friday afternoon expecting delivery some time the following week. Circular saw delivered by DPD the following day! Overall, same day proces... See more

Company replied



Company details

  1. Tool Store
  2. Battery Store
  3. Construction Machine Dealer
  4. Plumber

Written by the company

Authorised Dealer for 50+ Leading Brands At UK PLANET TOOLS, we take pride in supplying only genuine, high-quality power tools, accessories, and equipment from the industry's most trusted manufacturers. As an authorised retailer, we ensure that every product meets the highest standards of reliability, durability, and performance—so you can work with confidence. Fast & Reliable Delivery – Including Weekends We understand that time is crucial. That’s why we offer next-day delivery across the UK, helping you keep your projects on schedule. With flexible options, including weekend delivery, you can get your tools exactly when you need them—no unnecessary delays. Click & Collect for Maximum Convenience Need your tools immediately? Our Click & Collect service allows you to pick up your order at a time that suits you, ensuring a smooth and hassle-free experience. Exclusive Offers, Redemptions & Free Gifts We work closely with leading brands to bring you limited-time promotions, redemptions, and free gifts with selected purchases. Our goal is to provide not just the best tools but also the best value for your money. Expert Support You Can Rely On Customer service is at the heart of what we do. Our knowledgeable UK-based team is here to assist before, during, and after your purchase, ensuring you get the right product, the right advice, and the best possible experience. Whether you're a professional tradesperson, contractor, or tackling a large-scale project at home, UK PLANET TOOLS is your trusted supplier. Shop with confidence today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19K reviews

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4.6

All reviews

(19,447)

3,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Great price brilliant service

The whole proces from start to finish. Ordering on line easy. No problems paying. Item at a great discounted price. Delivery excellent. Date time as promised and tracking package very easy. Definitely use this company again.

30 July 2026
Rated 1 out of 5 stars

Waited with failed deliveries delayed…

Waited with failed deliveries delayed then when it had arrived found this cheaper on another site at 184 rather than 257 and no battery.
Ordered battery another company as it was cheaper. When it arrived in time and working I opened my lawnmower to find it was damaged.
I was told by customer service it would be sorted out quickly however no next steps no compensation just we will email you.
Again no response I've paid more for a broken product wasn't prompted on battery price wasn't informed next steps and I've got a lawnmower broken in my back room sat idle whilst my grass is growing
1 star is fair

1 August 2026
Rated 1 out of 5 stars

Absolutely shocking customer…

Absolutely shocking customer service.they insisted they sent a battery with an order but it wasn't in the box with other item.if you use them which i wouldn't recommend I would take a recording of you opening your parcel for proof

4 July 2026

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