UKPackaging.com Reviews 1,190

The product was easy enough to find and order, with a simple to follow process.
There was a delay with the delivery which required chasing but my enquiry was quickly responded to with an apology and explanation, followed by confirmation this issue would be dealt with as quickly as possible.
These this happen, and sometimes there are not enough hands or time to contact everyone to advise.
Delivery was received shortly after this.
Thank you

Speed of delivery and ease of process.
Good work.

I ordered 10 boxes sized 300×300×80 mm and paid over £10 + VAT per box, expecting a premium product for the price. Unfortunately, the boxes arrived poorly cut and uneven, with edges that don’t align properly. For what I paid, I expected much better quality control.

I later found that several other UK suppliers offer the same size and grade boxes (BC flute, double wall) for around £2–£3 each, so these were significantly overpriced.

What’s more concerning is that UK Packaging sent an email saying “Submit a review and let us know by emailing the review to ukpackaging.com and receive a £10 Discount Code.”
Offering financial rewards for reviews breaches Trustpilot’s rules and UK advertising regulations, as reviews must be impartial and uninfluenced by incentives.

I won’t be ordering again and recommend checking other suppliers before purchasing here.

Incompetent delivery so far, not great when you need boxes on time.

After being unable to source tape from our usual supplier we took a gamble on UK Packaging. Since, we have been impressed with their competitive pricing as well as being speedy and efficient.

I bought the Single Wall Cardboard Box - 610x457x457mm - (24x18x18in) - 20/Pack.

The quality is not good enough. The cardboard is really weak and flimsy. I would not recommend if you are posting anything that is slightly heavy.

Fast, efficient and helpful customer service. This is exactly what I look for in a supplier for our business.

Fantastic service, and product

I’ve used this company numerous times and have never had any problems, they are always very helpful is assisting for large orders and never fail to deliver in good time.

Always a good experience. They deliver right to my door. Quick service.

customer service very helpful as I Knew exactly what I wanted but currently have infected eye issues and was helped to buy the Product HUGE and FAST DELIVERY and moving on 31st I have used this company in both in 1999 and again in 2017 a good product Big Bubble Wrap and service Thank you Janet Walmsley-Heron

A good quality, sustainable product; accurately described and despatched promptly. Simple to order online and value for money.

Easy and quick delivery, had samples delivered previously which was very useful and helped me decide what kind of envelope to order larger quantity

i paid for next day on the thursday only to find out after i had paid that i missed deadline and wouldnt be delivered till the monday when i needed for a job on the friday

Prompt and efficient supply and quality material .
Regards
Malcolm

Happy with product, delivery and customer service.

Great service! and quality.

Arrived a little later then advertised on their website, but overall very pleased with this company. Quality and service outstanding.

Was just the job lined my greenhouse with it thanks

Quick delivery, good response rate.

Very good customer service, when i phoned to see if my order was on its way and as promised i received my items two days later, i will be using you again as the insulated bags were perfect for the job at hand, cheers Rich.