UK Gaming Computers Reviews 

389
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great PC at a really good price and 6 years warranty! Ordered online and collected from their shop in Colchester the next day. Initially asked for a quote to upgrade my current PC, the team replied th... See more

Rated 5 out of 5 stars

I honestly can’t recommend UK Gaming Computers enough. From the very beginning, they were incredibly helpful in guiding me through choosing the perfect PC for my needs. They took the time to ans... See more

Rated 5 out of 5 stars

The custom built gaming PC team put my order together quickly even though it was a very busy time of year. They gave me a great price on a build I had seen elsewhere, and made a really smart looking g... See more

Rated 5 out of 5 stars

I'm a dubious online shopper but the experience was positive. we ordered a build your own pc. When they realised when had selected incompatible parts they contacted us and explained what we could do.... See more

Company details

  1. Computer Store

Information provided by various external sources

UK gaming Computers build and supply custom built PCs to the UK from our Colchester based Workshop. If you are after a quality system that wont break down, be reliable and upgradable for years to come and from the UK's highest rated custom PC builder t...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(389)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. I was looking for some guidance for a computer for my son and I had a very prompt response from UK Gaming Computers plus all further communication was prompt too. I was kept up to date with communication regarding my order and the stages it was going through. It arrived quickly and it looks amazing - my son is going to love it! Thank you so much for all your help
Will definitely recommend and use you again.

7 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and products!!

Popped into the shop as it's near my house. Staff told me what's available and recommended the best setup for me. Got it the same day and am impressed! Fast and silent, great looking gaming PC!

28 November 2021
Unprompted review
Rated 5 out of 5 stars

Great reliable PCs

Great reliable PCs. I have been a customer for over 5 years and purchased all my family's PCs from here.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Simply Excellent Service and Amazing Gaming PC

Absolutely first rate. Was fortunate enough to live locally, so called in to discuss my son’s requirements. Excellent honest advice, without adding lots of extras that he didn’t need but with plenty of scope for upgrades later.

Build time was great even with a short delay because of graphic card supply issues, communication was great and we were kept up to date with the whole process.

Collected from store and my son has been blown away with the capabilities of the set up. Exceeded his high expectations. Highly recommended and will definitely be going back for the upgrades that will almost inevitably come in the years to come! Thank You

17 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service All Around

This is my very first custom made PC and UK Gaming Computers have made the whole process very convenient and so I was able to easily determine the exact specification I needed to suit my PC needs.

Firstly regarding the website. The whole customisation process made it absolutely convenient for a first time user like myself. I would rate the website & customisation process 5/5.

Secondly regarding the overall build test and delivery process. Even though we are in the midst of a pandemic and there have been issues with logistics in general (especially with the RTX 3060 shortages), UK Gaming Computers have been relatively quick with the whole build, testing and delivery process. I haven't experienced any significant issues in this area so I would rate this area 5/5.

Thirdly regarding the finance options with Hitachi Finance. I opted for the 48 month buy now pay later scheme (pay nothing for 12 months and then monthly payments for 36 months) and from my experience, absolutely no issues faced with setting up the finance. 5/5 here.

Finally, UK Gaming Computers has 6 years warranty...what more can I say?

Overall, I have had a great experience with UK Gaming Computers and so I would highly recommend this company as your service provider for your next custom built PC!

2 November 2021
Unprompted review
Rated 3 out of 5 stars

UKS nbr1 but.....

Had my pc for nearly a year and has always run fine. The only reason i give 3 stars is because the Ram i ordered with a free upgrade to 3000mhz was not compatible with the mother board i chose and no one bothered to mention this and the pc was just built with slower ram when i would have happily paid a little more to get the correct motherboard.
Also was told they only use the best parts yet the 1660 Super i got wasn't even the dual fan one and was clearly was just what they could get cheap at the time.
When they advertise how amazing they are for inexperienced people as well and gave me essentially sub par parts to what they promised it annoyed me a little.
I did call to express this at the time but were just short on the phone and offered no resolution.
Am investing in much more expensive machine next year but unfortunately wont be from them and wont recommend anyone i know to do so.
The pc itself has been ok although cooling could be better as its only got one fan that extracts heat which again i was not advised on.
Im sure many people have had great experience but for me it was not and when your spending this much and claim to be the best in UK then i expect better.

2 October 2021
Unprompted review
Rated 5 out of 5 stars

Best sales, best service .. simply the best

This is the 3rd computer I've bought from UK Gaming in the last 6 years - totaling over 7k. They simply make the best custom pc's anywhere. From ordering, getting the custom parts in, to the build and to delivery, all within 8 working days (and 3 of those days were purely for system stress testing). You can't beat them for service, sales, build quality and after sales. You get what you pay for and like I said, simply the best.

2 September 2021
Unprompted review
Rated 4 out of 5 stars

Great customer service

Despite the long wait times due to the GPU market right now, the build quality was top notch and after the computer was shipped it arrived the next day. Amazing quality of customer support too.

25 August 2021
Unprompted review
Rated 5 out of 5 stars

Great purchase from a returning customer

I returned to UKGC as I was pleased with the quality of product I received. The level of customisation is in depth and I was given communication for each step of my order.

My delivery arrived in a timely fashion and in perfect condition. From this, I have recommended UKGC for the future.

24 August 2021
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations !

Great communication from staff and the pc itself runs perfectly with no issues. Would definitely recommend to anyone who wished to purchase a pc or to upgrade any parts.

22 August 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service and build quality

After getting my last PC from a competitor (and a big company at that) I occasionally had thoughts that the build quality was not on par with the price and that with how much I spent I should be able to see and more importantly feel the quality of the PC.
Not saying it was bad by any means but it was not perfect either.
This time I chose UK Gaming Computers in part from their reviews and also because their spec was as close to what I needed and only a few minor changes would make the PC exactly what I want.

The build and delivery took longer than would usually because of the Covid virus and also due to the extreme lack of GPU's available but the company kept me informed at every step.

When the PC did arrive however I have to say that the wow factor was immediate, the build quality was incredible and the neatness of the cable management was top notch.

Many asked me why I upgraded almost entirely from my 2080ti system but I have no regrets here.
The system I received was everything I dreamed my last one would be and more. Worth every penny and I have no reservations in recommending UK Gaming Computers to anyone, regardless of what system you are looking to purchase.

22 July 2021
Unprompted review
Rated 5 out of 5 stars

Another Great Product from UK Gaming Computers

Many Thanks UK Gaming Computers, my new PC is brilliant, I am now playing games in 4K at 120 fps no sweat with the Core I9 and the RTX 3070 8GB graphics card and 32GB of RAM.

My build was plain Black, no flashy lights, understated but powerful, and very quiet with the 2 Samsung 1TB 860 Evo SSD's.

Managing to deliver my requirements during this time of global pc component shortages, and the pandemic, is excellent service as always (this is my 3rd PC from you). Thank You.

1 July 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look