I tried to order a strap twice and it was refunded twice because "due to Covid 19" shipping to the US was not possible. Well, I read what Deutsche Post thought about it and even sent it to the peop... See more
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Unacceptable delay. The item was suppose to Shipped within one week. The shipment took place from the supplier after 15 days and it stayed at the Germany post another 6-7 days. I ordered it at... See more
Company replied
I've ordered watches from Europe and they arrived in less than two weeks. I don't understand why it takes a month to receive a watch band. Unimpressive.
Ordered an original watchstrap and clasp. Took some time but a lot cheaper than ordering through a retailer here. Stock status was a bit misleading. The items had to be ordered from Switzerland.... See more
Contact info
Hamburger Straße 180, 20259, Hamburg, Germany
- 0176 638010465
- vertrieb@uhrband24.com
- www.uhrband24.com
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Every customer doesn't count
I tried to order a strap twice and it was refunded twice because "due to Covid 19" shipping to the US was not possible.
Well, I read what Deutsche Post thought about it and even sent it to the people at Uhrband to show them that Deutsche Post delivers letters (the strap comes in a letter) but not parcels. Uhrband24 didn't do anything and still refunded me which due to currency conversions cost me around $10.
Eventually I found a way to ship it to a friend of mine in Germany who just put it into another envelope and sent it to me. Done deal. I got the item.
But Uhrband24 was a disappointment. That level of service was poor, inconsiderate and instead of making the impossible to serve their customers, they preferred to avoid the hassle and just cancel the order.
original watchstrap and clasp
Ordered an original watchstrap and clasp. Took some time but a lot cheaper than ordering through a retailer here.
Stock status was a bit misleading. The items had to be ordered from Switzerland.
The first package could not be delivered and they asked if I wanted to cancel.
Good with quick responses, status updates and help from Uhrband24.
Good that the package could be traced the whole way.
Would probably buy from them again if I would want another original watch strap.
Verry bad support
Verry bad support, no reaction on revocation form send by e-mail.
Great product , Good price & Good service !!
The product took some time to arrive after it was ordered, but worth the wait. The team is responsive to the communication. They ship with a tracking number which is a big plus point & most importantly it was the exact product i was looking for.
I would highly recommend the seller.
Excellent customer service and happy to resolve all issues.
I made a mistake in my purchase and they dealt with it quickly and without hassle and sent the correct product without any further charge. If only all sellers were like this.
Breitling croco 757PL deployment 24/20
Great seller, great product and fast delivery!!
Fortis B-42 Watchband
Excellent professional and trustworthy service, highly recommended and definitely returning client for future purchases!
Blancpain watchband
Quick delivery of a new watch band for my Blancpain and the price was very competitive. Thanks
Trustfully atore
Order arrive in time,original product as ordered,I'm fully satisfied
Great service
Very happy with my new watchband. It was a type that I couldn't buy in Australia, and it was so simple to purchase online. It arrived on time, and as described.
Great watch strap, great customer service!
I needed shell cordo strap for my watch. I looked all over. This firm offered Horween shell cordo at a great price, especially for a product made in Germany. The strap was shipped and arrived quickly. Upon arrival, I found it to be a top quality product and very, very nice and well-made! I will buy my straps from them from now on!
MFH
Great and efficient service
Prices were half those found from UK supplier. Excellent web site and delivered overseas within the week and very reasonable delivery costs.
Very happy customer :)
Good service
Hi, my order was received on April 20th, about 12 days since dispatched from Germany to Indonesia. Staff was very prompt in informing my order status, and straps are exactly as described. Will order from Uhrband24 again in the future.
Hai, order saya terima tanggal 20 April, sekitar 12 hari sejak dikirimkan dari Jerman ke Indonesia. Staf juga secara jelas menginformasikan status order, dan strap juga sesuai dengan yang dideskripsikan.
Good Company
Reasonable price .... quality product ...good communication... Wil use again
Excelent!
Everything as annouced! I will strong recommend this company!
Maurice lacroix watchband clasp
Good buying experience . Excellent communications . Genuine product
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