Uhrband24.com Reviews 

55
TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

I tried to order a strap twice and it was refunded twice because "due to Covid 19" shipping to the US was not possible. Well, I read what Deutsche Post thought about it and even sent it to the peop... See more

Rated 1 out of 5 stars

Unacceptable delay. The item was suppose to Shipped within one week. The shipment took place from the supplier after 15 days and it stayed at the Germany post another 6-7 days. I ordered it at... See more

Company replied

Rated 2 out of 5 stars

I've ordered watches from Europe and they arrived in less than two weeks. I don't understand why it takes a month to receive a watch band. Unimpressive.

Rated 4 out of 5 stars

Ordered an original watchstrap and clasp. Took some time but a lot cheaper than ordering through a retailer here. Stock status was a bit misleading. The items had to be ordered from Switzerland.... See more


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2.2

Poor

TrustScore 2 out of 5

55 reviews

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2.2

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(55)

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Rated 2 out of 5 stars

Every customer doesn't count

I tried to order a strap twice and it was refunded twice because "due to Covid 19" shipping to the US was not possible.
Well, I read what Deutsche Post thought about it and even sent it to the people at Uhrband to show them that Deutsche Post delivers letters (the strap comes in a letter) but not parcels. Uhrband24 didn't do anything and still refunded me which due to currency conversions cost me around $10.
Eventually I found a way to ship it to a friend of mine in Germany who just put it into another envelope and sent it to me. Done deal. I got the item.
But Uhrband24 was a disappointment. That level of service was poor, inconsiderate and instead of making the impossible to serve their customers, they preferred to avoid the hassle and just cancel the order.

22 October 2020
Unprompted review
Rated 4 out of 5 stars

original watchstrap and clasp

Ordered an original watchstrap and clasp. Took some time but a lot cheaper than ordering through a retailer here.
Stock status was a bit misleading. The items had to be ordered from Switzerland.
The first package could not be delivered and they asked if I wanted to cancel.
Good with quick responses, status updates and help from Uhrband24.
Good that the package could be traced the whole way.
Would probably buy from them again if I would want another original watch strap.

2 September 2020
Unprompted review
Rated 5 out of 5 stars

Great product , Good price & Good service !!

The product took some time to arrive after it was ordered, but worth the wait. The team is responsive to the communication. They ship with a tracking number which is a big plus point & most importantly it was the exact product i was looking for.
I would highly recommend the seller.

27 March 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Very happy with my new watchband. It was a type that I couldn't buy in Australia, and it was so simple to purchase online. It arrived on time, and as described.

10 October 2016
Unprompted review
Rated 5 out of 5 stars

Great watch strap, great customer service!

I needed shell cordo strap for my watch. I looked all over. This firm offered Horween shell cordo at a great price, especially for a product made in Germany. The strap was shipped and arrived quickly. Upon arrival, I found it to be a top quality product and very, very nice and well-made! I will buy my straps from them from now on!

MFH

29 August 2016
Unprompted review
Rated 5 out of 5 stars

Great and efficient service

Prices were half those found from UK supplier. Excellent web site and delivered overseas within the week and very reasonable delivery costs.
Very happy customer :)

1 August 2016
Unprompted review
Rated 5 out of 5 stars

Good service

Hi, my order was received on April 20th, about 12 days since dispatched from Germany to Indonesia. Staff was very prompt in informing my order status, and straps are exactly as described. Will order from Uhrband24 again in the future.

Hai, order saya terima tanggal 20 April, sekitar 12 hari sejak dikirimkan dari Jerman ke Indonesia. Staf juga secara jelas menginformasikan status order, dan strap juga sesuai dengan yang dideskripsikan.

22 April 2016
Unprompted review

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