Watch the bedding in video that comes via a qr code - it's only 5mins of your day but well worth it. After trying 2 different compounds from a competitor, bedding in, cleaning rotors etc, I still had... See more
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Review summary
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I've had a pedal problem since i bought my new bike 2 months ago, tried 2 big branded companies for pedals, both didnt come close! Went with my gut and purchased a set of pedals from these, and... See more
Company replied
Comparable in quality with more well known brands whose flat pedals I've used: Nukeproof, Burgtec, Superstar. Only used them for a couple of weeks so we'll see how they cope with a British winter? But... See more
Company replied
Fantastic service, great advice and very fast shipping. Ordered Race Matrix pads for my Enduro bike, arrived the next day. Uberbike gave great advice and updated me with shipping details. Very happy w... See more
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Company details
Contact info
Unit 1B Rother Court, Parkgate, S62 6DR, Rotherham, United Kingdom
- +44 1709 710730
- sales@uberbikecomponents.com
- www.uberbikecomponents.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Uberbike Components
Hi Richard. We’re grateful for your kind words and happy to know that your new E-Matrix compound disc brake pads have met your expectations. Your support is what inspires us to consistently give our best. Thank you for taking time to leave such a positive review of your experience, and look forward to dealing with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Reply from Uberbike Components
Hi Sam. Thank you for taking time to leave such a positive review on the recent purchase of your new disc brake pads, we really appreciate it! Enjoy the performance benefits of your freshly upgraded brakes and look forward to seeing you shop with us again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team.
Grate service again been using for…
Grate service again been using for years quality parts
20 May 2025
Reply from Uberbike Components
Hi Martin. We are thrilled to read your recent review on your latest purchase, and would like to thank you for your continued support of Uberbike, we really appreciate it! Enjoy the upgraded braking performance from your new Radiator heat dissipation disc brake rotors, and look forward to dealing with you again for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Average delivery but to be fair it was…
Average delivery but to be fair it was a bank holiday. Pads once bedded in with a new disc are quiet and have made a huge difference between controlling braking and sounding like a bus.
5 May 2025
Reply from Uberbike Components
Hi Iain. Thank you for taking time to leave us a review on the recent purchase of your Race-Matrix compound disc brake pads, we really appreciate it! It's also great to hear that you've seen a performance increase when using these pads. Bank holidays do inevitable disrupt delivery times unfortunately, but we'll always do our absolute best to get the orders processed and out for delivery as quickly as possible.
Enjoy the performance benefits of your new pads, and look forward to dealing with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Reply from Uberbike Components
Hi Scott. Thank you for taking time to leave such a positive review on the recent purchase of your new Flatout disc brake rotors and Race-Matrix compound disc brake pads, we really appreciate it! Enjoy the performance benefits of your new parts, and hope to see you shop with us again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Amazing service and great products
Ordered a bunch of brake pads for my up coming trip to Morzine, made an error with my order so contacted the customer support team who were amazing.
They were exceptionally friendly and helpful, correcting my order with no hassle and shipped the correct pads this morning!
I'd give 10* if I could -great pads and service thank you
27 May 2025
Unprompted review
Reply from Uberbike Components
Hi Richard. We are thrilled to read your review on the recent purchase of the disc brake pads in preparation for your Morzine trip, and are glad that we were able to assist in editing your order. Thank you for taking time to leave such a positive review of your experience, and hope to deal with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Excellent service and prompt delivery.
18 May 2025
Reply from Uberbike Components
Hi Daniel. We are thrilled to read this review on your recent purchase of your new disc brake pads, and great to see that they arrived with you quickly! Thank you for taking time to leave such a positive review of your experience, and hope to see you shop with us again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Reply from Uberbike Components
Hi James. Thank you for taking time to leave such a positive review on the recent purchase of your E-Matrix compound disc brake pads, we really appreciate it! Enjoy the performance benefits of your new pads, and look forward to dealing with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Brake pads
Really quick delivery. Bought kevlar pads for the Trp slate brakes on my ebike and they've made a big difference over the factory ones fitted.
16 May 2025
Reply from Uberbike Components
Hi Chris. We are thrilled to hear that your new Kevlar compound disc brake pads arrived with you quickly, and that they have made an improvement in your brakes performance. Thank you for taking time to leave such a positive review, and look forward to dealing with you in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Reply from Uberbike Components
Hi James. We are sorry to read your recent review on the delivery of your bottom bracket. Having looked into this for you, I can see that the order was placed over the weekend and dispatched when postal services resumed on Monday the 19th. The Tracked 48 service selected at the checkout is typically a 1 to 3 working day service, but isn't a guaranteed service like next day special delivery that we also offer for example. I can see that delivery was made on Friday. We did send your order on time and in good faith, and can only apologise on behalf of Royal Mail for the delay.
Best regards,
Uberbike Components Team
Great products and great service
Great products and great service. I've been using these brake pads for years and don't look anywhere else when I need replacements.
16 May 2025
Reply from Uberbike Components
Hi Matthew. We are thrilled to read your recent review on the purchase of the E-Matrix compound disc brake pads, we really appreciate it! Thank you for taking time to leave such a positive review, and we hope to deal with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Very quick delivery
2 May 2025
Reply from Uberbike Components
Hi Sylvia. Thank you for taking time to leave such positive review on the purchase of your new bottom bracket, and that you appreciate our fast dispatch and delivery times, we really appreciate it! Enjoy the performance benefits of your new bottom bracket and look forward to dealing with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team.
Refuse refunds on faulty products
They do not issue refunds on faulty products.
They are selling bottoms brackets which are either out of tolerance, or not compatible with the cranksets they claim (GXP) and refuse to give refunds when challenged on this.
I fitted one of the GXP bottom brackets to a frameset and cranks which I have had for a number of years, and has had several BBs in its time with no problems. However when I fitted the Uberbike one the cranks would not spin under the torque load of the crank bolts. When I asked for a refund, they asked for me to return the part for them to check, which concerned me. They claim that they have tried the part of their setup and had no issues, so are refusing to issue any refund. I have since replaced with a Praxis BB which worked immediately.
At no point have the been apologetic, or worked to resolve the problem, they have only suggested that it is my parts which are out of spec
I am not the only person to have had this problem, others here have reported the same issue, others on SingleTrackWorld have reported an identical problem
1 May 2025
Unprompted review
Reply from Uberbike Components
Hi Will. After trying to establish the nature of the issue and assist you by email, to minimise any further delays we requested that the bottom bracket was returned back to us for inspection. By this time you had already replaced the bottom bracket before giving us the opportunity to inspect it.
Your setup was replicated in our workshop, and we were unable to find any side loading problem with the bottom bracket. We have sold this part for 15 years, having sold thousands of units worldwide. We had had the opportunity to read the Singletrack thread posted back in 2020, and although 2 members mention an issue, 3 other members state otherwise and advise this to be a spacer setup issue. This is the same as we have advised in our correspondence also. We also advise on the product listing that for installation that you should always use a qualified technician. We are sorry that you feel let down with the product, but we have been unable to find any issue with it.
Best regards,
Uberbike Components Team
Ceramic DUB Bottom Bracket appears to…
Ceramic DUB Bottom Bracket appears to be as good quality as any other but for notably less money. Runs really freely, installed with no issues, so hopeful it will last well.
10 May 2025
Reply from Uberbike Components
Hi Richard. Congratulations on the purchase of your new Ceramic DUB bottom bracket, and thank you for taking time to leave such a positive review, we really appreciate it! Enjoy the performance gains from your new bottom bracket, and hope to deal with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Reply from Uberbike Components
Hi Gary. Thank you for taking time to leave such a positive review on the recent purchase of your hydraulic brake hose kit, and glad that we were able to advise you with any questions you had regarding this. Enjoy the performance benefits of your new brake hoses, and look forward to dealing with you again in the future for more Uberbike upgrades.
Best regards,
Uberbike Components Team
Reply from Uberbike Components
Hi William. We are thrilled to hear that your new finned disc brake pads arrived with you quickly, thank you for taking time to leave such positive review of your experience, we really appreciate it! Enjoy the performance benefits of your new pads, and we look forward to dealing with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Reply from Uberbike Components
Hi Leon. Thank you for taking time to leave such a positive review on the recent purchase of your new Magura compatible sintered disc brake pads, and are pleased to hear that they arrived with you quickly. We hope to deal with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
100% recommended
Easy navigation on website, fast delivery and awesome brake pads! Would 100% recommend
11 May 2025
Reply from Uberbike Components
Hi Philip. Thank you for taking time to leave such a positive review of your recent experience. It's great to hear that you appreciate our quick and easy website layout, and that your order arrived with you quickly. Enjoy the performance benefits of both your new Race-Matrix and E-Matrix compound disc brake pads, and look forward to dealing with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Uber E bike blue pads
Swopped out the standard Code silver pads that were woeful/noisey and no bite on my new Mondraker to these pads. Bedded them on the trails ( not as the instructions, sorry about that) but they were brilliant plenty of bite and did not fade on the steeps I like to ride. Absolutely I'd recommend these it's a no brainer at the price point as well.
Thanks Uber 👌
9 May 2025
Reply from Uberbike Components
Hi Chris. We are thrilled to read your review on the upgrade to our E-Matrix compound disc brake pads! Thank you for taking time to leave such a positive review on the pads performance compared to oem, and look forward to dealing with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Reply from Uberbike Components
Hi Neil. Thank you for taking time to leave such an excellent review on the recent purchase of your E-Matrix compound flatmount caliper spec disc brake pads, we really appreciate it! Enjoy the performance benefits of your new parts, and look forward to dealing with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
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