Two Way Radio Center Reviews 

Product was delivered when promised and great pricing

The product I ordered finally arrived and I am satisfied with the product. I was dissatisfied with the time it took to ship.

No costumer service. I literally called 20 times and sent multiple emails and no response. The devices I purchased don’t work the way it was promised. I was also supposed to get a refund that never got and I cannot find anyone to help me with that.

Wrong batteries. I ordered OEM Vertex Standard LMR FNB-V132LI-UNI batteries that were 17Wh for their larger capacity. I received off brand Multiplier 8.9Wh batteries that are part number MV103LI.

Adrianne was super helpful guiding me through options and what was best product and options for our needs. As a not for profit academic institution it’s wonderful to have that type of support.

I never got my order. 0 stars if I could

I called when my order had not shipped. A lady actually answered the phone right away! She told me the radios where delayed and to check back at a later date. Then not long after I spoke to her, I got an email from a “Billy” from the same company. He found a solution and I received my radios within a week! This was a great customer service experience in a world where customer service no longer exist. I’m extremely pleased.

I have not received items purchased. Order #12366.

You guys get the product out quickly, and that is appreciated. The only complaint I would have is the product is not exactly what you display on your web site. I was hoping for the ear pieces to have the curled wire that gives more flexibility to the ear piece, but that is not what you shipped.

I ordered a small six inch antenna and to my surprise it took almost ten days for the order to be processed, updated and shipped to me. I cannot see myself doing business with this company again.

Nobody returns my calls or online customer support

Candra, made the whole experience easy to inquire for my companies request for quotes. Very knowledgeable. Answered my questions and recommended the right product for our existing radios. That means she listen to me. Thank you.

Still waiting on fulfillment after 3 weeks. Zero customer service.

After placing order and finding out that it would be months before receiving my purchase, customer support steppped in and found a solution that worked for me.