Two Way Radio Center Reviews 

Quick shipping, great communication!

My order is taking way longer than expected to ship (and still no confirmation of a shipment) This is only a minor inconvenience and when I called, the team was helpful explaining shipment and stocking issues. No big deal I can wait. I was postponing a review until I received my items BUT the problem is your company sends me a reminder like every other day to do this review. So here it is - I am unhappy with the harassments to do a review and I am still unhappy with not yet receiving my order or shipment date. It is perfectly reasonable to ask for a review and one reminder anything after that in my opinion is just bad manners.

How can I rate something I haven’t even received yet? Really? No shipping update either. Quit wasting my time with useless emails and get your customer service act together

My order was cancelled, without any notice or reason.

Adrianne Alverson, was professional, patient and informative. He walked me through the entire purchasing process. You have a very good work. He's an asset to your company.

Bruce Paris

Quick service but radio range does not meet what they say
Mile and a half if you are lucky

Was never made aware that my purchase was on back order

They were able to give me the answers I needed to link some older radios with the newer ones we were purchasing and solve some issues for us. Raidos arrived quickly and in good working order...

My order has been awaiting fulfillment for a week and a half now.

Selected radios i wanted online that were in stock and paid for them. Then was informed that they were discontinued for a long time and would be replaced with radios I didn't want. After emails back and forth with the salesman over several days he found me the radios I wanted. Your website shouldn't sell merchandise that you discontinued.

I called for the third time to see where the right batteries were (they placed the wrong ones) and the woman who took the call was extremely rude! When I tried to tell her what I was calling for she interrupted me and kept saying "what's your invoice number", I told her the phone number and then again tried to tell her what was going on and she again interrupted me by saying "yeah I pulled it up" she then proceeded to tell me that the batteries that were placed were the right ones for our walkies, I said no they aren't and she kept saying "yes they are" like I was lying to her about it! I asked her to transfer me to someone else and she said "there is no one else". She then said "oh wait I read that wrong hold on" and put me on hold. She came back and said they were never placed and do I want them to send them or a refund. Never apologized for HER mistake, she was the WORST!!! Apparently not the first time people had bad customer service by the reviews I read!!

I asked more questions in the text message and they weren't responded to.

I really appreciate your help with our Motorola radios when we needed advice on accessories. Very helpful, you really know your stuff!

I recently purchased a Hytera ACS-01 cable from Two Way Radio Center. Unfortunately it did not work. Two Way's customer service was horrible. Not only did they not help me troubleshoot the problem, they tried to convince me that a cord with a microphone and PTT switch was receive only and not intended to transmit. I was forced to contact Hytera directly. Hytera's engineers confirmed I was using the cord correctly and that it was defective. Two Way refuses to authorize a return. Hytera had to put me in contact with a local distributor to resolve the problem.