TWO MEN AND A TRUCK® Reviews 

7,789
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, courteous, and exceptionally hard-working, often completing jobs efficiently and quickly. Many people highlight the teams' politeness, friendliness, and careful handling of belongings, ensuring items arrive safely. The service is frequently described as excellent, with consumers appreciating the smooth process and punctual arrivals. However, some customers found pricing higher than expected. A few also reported occasional damage to belongings or properties, and perceived inefficiency or inexperience from staff.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many customers praising the efficiency,... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing dissatisfaction, citing that... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the efficiency and... See more

User experience

People report positive experiences with the user experience, often describing it as fantastic, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery team were asked to pick up a 150kg steel and concrete bar table from a carrier warehouse and deliver it to a second-floor city apartment within Newcastle. No fuss, and with a lot of physi... See more

Company replied

Rated 5 out of 5 stars

I have used other removalist companies in the past. And rarely did all the guys work consistently (almost always) so the jobs took a long time. I have now used 2 men & a truck 4 times. They all wor... See more

Company replied

Rated 5 out of 5 stars

We've just used Two Men and a Truck and I cannot recommend them enough The Geelong team were excellent, wrapped everything up to protect it which I've never had before. The men were so lovely and so... See more

Company replied

Rated 5 out of 5 stars

The two removalist we had were strong on communicating their arrival time and any delays. They were also very considerate of the contents of our boxes and furniture. When they delivered our load to th... See more

Company replied


Company details

  1. Moving Company
  2. Moving Supply Store
  3. Piano Moving Service
  4. Storage Facility

Written by the company

From humble beginnings in a backyard caravan, the story of Two Men and a Truck is both personal and heartfelt. Since its inception in 1993, this family-owned business has taken its traditional values and matched it with forward-thinking vision, to grow from one truck and two men to almost one hundred trucks and three-hundred + men to carry out over 16,000 moves each year.

Two Men And A Truck

Written by the company

Local Removalists Moving You Up and Down the Eastern Seaboard.
We may have begun in a suburban backyard in Sydney, but Two Men And A Truck has since gone Australia-wide to bring you the highest quality in removalist services anywhere in our sunny country. From personalised packing services, to comprehensive insurance, clean up and waste removal and even storage, we can make your move around Australia the most hassle-free you’ll ever undertake!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(7,789)

1,131 reviews in the last 12 months

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Rated 5 out of 5 stars

Great move

The guys were prompt on time and completed our move quickly with care and no damage. Great job done

22 June 2026
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Reply from TWO MEN AND A TRUCK®

A very skilled moving team. We are very lucky to have this team within the TMAAT family. Thank you for entrusting TMAAT with your move.

Rated 5 out of 5 stars

Very happy experience

The two men arrived a couple of minutes early and set to work packing the truck. They were very efficient and the job was done in a shorter time frame than I had anticipated. Both guys were very personable and pleasant. Very pleased with the whole experience.

15 June 2026
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Reply from TWO MEN AND A TRUCK®

A very skilled moving team. We are very lucky to have this team within the TMAAT family. Thank you Beth for entrusting TMAAT with your move. We look forward to helping you again

Rated 5 out of 5 stars

Used them before will use them again

They turned up on time. They did the work efficiently and with care. What's not to like?

12 June 2026
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Reply from TWO MEN AND A TRUCK®

Lovely, lovely review!! Thank you for entrusting TMAAT with your move, we are glad that everything went smoothly. We
look forward to helping you again

Rated 1 out of 5 stars

Two Boys and a Truck

We used this company for a small but tricky relocation of a heavy queen bed base.
The two very young men arrived with one of them seemingly on for his first day. They spent a fair bit of time negotiating best approach.
I did t follow them down the apartment stairs however I should have as they scratched the bed base and stair well extensively.
They the dropped the bed, said zero about the damage and called me to approve payment.
It was later that I realised damage done.
Their solution is $60 as my mistake was to not take out insurance. I used this company as I was concerned about the damage I might do. What a joke! Two Backpackers and a Truck would be better suited. Be warned.

17 June 2026
Unprompted review
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Reply from TWO MEN AND A TRUCK®

Hi Malcolm, on behalf of TMAAT we sincerely apologize for any inconvenience caused during your move and although our Aftercare has been in contact with yourself to resolve the matter. We are so sorry that you were not completely satisfied with the resolution provided. We take your feedback seriously and rest assured this will be relayed to our Operations team.

Rated 5 out of 5 stars

"Rough start, but they made it right"

I want to start by saying the team who moved me were genuinely lovely. Careful with my things, polite, and easy to deal with. That said, the move itself (a small load, less than a one-bedroom) took longer than I expected, and I felt the pace didn't quite match the size of the job, which obviously impacted the final cost.

What really stood out, though, was how the company handled my feedback afterwards. I called and spoke with Grace in admin, who took the time to genuinely look into what happened. Checking the booking details, talking to the crew, and coming back to me with a clear explanation. They acknowledged their viewpoint of what added time, and offered a goodwill refund without me having to push for it.

It's rare to get that level of follow-through after the fact. A move not going perfectly is one thing, but a company that listens, investigates properly, and makes it right is what actually earns a good review from me. That's why I'm rating this as high as I am, despite the rough start.

Thanks Grace and team. It didn't go to plan, but you made it right.

13 June 2026
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Reply from TWO MEN AND A TRUCK®

Hi Lori, THANK YOU very much for your very kind, lovely review and for your kind understanding despite the hiccups we are so glad we were able to rectify the matter and it is with great pleasure to be of service and please do not hesitate to contact us again should you need further assistance from us again. We would be happy to help you again in the future!

Rated 5 out of 5 stars

Efficient, fast and polite

Polite, fast, efficient and friendly. Booked in the morning and was able to get a same day service. The two guys took an hour less than I had reckoned on so I was happy.

20 June 2026
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Reply from TWO MEN AND A TRUCK®

A very skilled moving team. We are very lucky to have this team within the TMAAT family. Thank you Anne for entrusting TMAAT with your move.

Rated 5 out of 5 stars

5 stars for Gus and Luke, great guys

Gus and Luke were our removalists for our move and were great. They were very hard working, but also relaxed and kind, and no request was too difficult for them. Would definitely recommend and use again!

19 June 2026
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Reply from TWO MEN AND A TRUCK®

Thank you Annabel, we also think they are a pretty special team. We are very lucky to have this team within the TMAAT family. Thank you for entrusting TMAAT with your move. We look forward to helping you again

Rated 5 out of 5 stars

What a great move

What a great move! The guys turned up on time, were polite and friendly and nothing was too much of a problem, and unlike so many people today, were not glued to their phones when their hands weren't filled with our furniture and boxes. Want help moving? Two Men and a truck should be your go to.

13 June 2026
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Reply from TWO MEN AND A TRUCK®

Absolute music to our ears to read!! A very skilled moving team. We are very lucky to have this team within the TMAAT family. Thank you Peter for entrusting TMAAT with your move. We look forward to helping you again

Rated 4 out of 5 stars

Thank you to Pedro and his partner that…

Thank you to Pedro and his partner that helped us move. Everything went to plan. They were very professional and helpful. We have no problem recommending Two Men and a Truck.

19 June 2026
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Reply from TWO MEN AND A TRUCK®

A very skilled moving team. We are very lucky to have this team within the TMAAT family. Thank you for entrusting TMAAT with your move.

Rated 5 out of 5 stars

Very polite workers, fantastic service.

Very polite workers and did not waste time. Got the job done with care. Fantastic service.

19 June 2026
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Reply from TWO MEN AND A TRUCK®

We are very lucky to have this team within the TMAAT family. Thank you Michael for entrusting TMAAT with your move. We look forward to helping you again in the future

Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. The removalists arrived without the appropriate tools needed to disassemble our furniture and appeared unfamiliar with how to do so correctly. What should have been a routine part of the move became a frustrating and time-consuming process, resulting in damage and unnecessary stress.
We trusted that a professional moving company would send staff who were properly equipped and trained to handle common household furniture. Unfortunately, that was not our experience.
While the company eventually offered a settlement of $420, this amount only reflected the additional time spent by the removalists trying to work out the disassembly process. It did not adequately account for the damage, inconvenience, and stress caused. Overall, we were left disappointed with both the service provided and the resolution offered.

9 June 2026
Rated 5 out of 5 stars

Excellent service from Daniel and Otto…

Excellent service from Daniel and Otto (correct names I hope!) They communicated well, were polite and friendly, and very understanding of complex family situation. I would recommend them again.

18 June 2026
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Reply from TWO MEN AND A TRUCK®

Thank you Meredith we also think they are a pretty special team. We are very lucky to have this team within the TMAAT family. Thank you again for entrusting TMAAT with your move. We look forward to helping you again!

Rated 1 out of 5 stars

Two back packers and a truck

We decided to use this Removals’s company for a small but complicated / heavy relocation of a heavy queen size bed.
All seemed to go well… until we looked at the white bed base noting it was now scratched down the entire length of one edge. They dragged the heavy base down the stair well leaving white paint on stair treads. No Apoligies, no honestly.
A photo was texted to driver, nothing. Same photo texted to coordinator from whom a reply was received advising he will contact me. Then nothing.
I emailed same complaint and received a reply saying we will investigate and let you know our findings in six business days. So I have an ugly scratch on our bed which is something I could have done and was the reason we booked professional movers.
Not happy.
Update_ advised we should have taken out insurance which insinuates it’s my fault. $60 offered which won’t go near to covering costs to repair. Beware of using these amateurs.

18 June 2026
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Reply from TWO MEN AND A TRUCK®

Hi Malcom, our sincerest apologies for the experience you had encountered during your move. Upon thorough review I see that our Aftercare team has communicated with yourself regarding this matter and we are so sorry if you were not satisfied with the final resolution of your move. Rest assured all the constructive feedback that we receive is noted down to ensure that there is no consistent behaviours amongst our teams. We also pass this information onto the relevant team.

Rated 5 out of 5 stars

Perfect job

Perfect job. The guys were great!

18 June 2026
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Reply from TWO MEN AND A TRUCK®

Simply perfect, thank you for choosing to move with TMAAT.

Rated 5 out of 5 stars

Highly recommend

I have used other removalist companies in the past. And rarely did all the guys work consistently (almost always) so the jobs took a long time.

I have now used 2 men & a truck 4 times. They all work hard, consistently and carefully. Making the job smoother and quicker. The teams I have encountered have all been polite and easy to communicate with also. Highly recommend to anyone

18 June 2026
TWO MEN AND A TRUCK® logo

Reply from TWO MEN AND A TRUCK®

Absolute music to our ears to read!! A very skilled moving team. We are very lucky to have this team within the TMAAT family. Thank you Janelle for entrusting TMAAT with your move. We look forward to helping you again

Rated 5 out of 5 stars

Caio

Caio, Pereira, Bernado, Kauan and Fabricio were fantastic. Nothing was a problem and they took care at both ends of the removal. Who not hesitate to recomend or use them again. Thank you.

17 June 2026
TWO MEN AND A TRUCK® logo

Reply from TWO MEN AND A TRUCK®

We are very lucky to have this team within the TMAAT family. Thank you Morris for entrusting TMAAT with your move. We look forward to helping you again

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