Dear TwoJeys, First of all, love the brand, most of my Jewlery is from you guys, however, this piece has especially upset me since I bought it. The first time I got the stars bracelet, it broke,... See more
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TWOJEYS is a unisex jewelry brand created in 2019 by Joan Margarit and Biel Juste. Inspired by the Californian style during a trip along Route 66 from Las Vegas to Palm Springs, they decided to embark on a new adventure and create the Twojeys universe. A brand of unique and timeless jewelry for him and her, designed and handmade in Spain with sustainable, local logistics and biode- gradable packaging.
Contact info
C/ Perill 43, 08012, Barcelona, Spain
- hello@twojeys.com
- www.twojeys.com
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Poor quality
Poor quality. Silver coating wears off after a few months, especially when worn often. Would buy a real silver ring instead that you don't have to take off when showering etc.

Reply from Twojeys
the quality doesn't worth the price…
the quality doesn't worth the price (compared with all other brand i have.) And I complaint to them via email which has no effect, so I comment on their instagram, they just keep deleting my comments and others as well.

Reply from Twojeys
cupid necklace
got the twojeys cupid silver necklace a year ago, its actually rlly good. i never take it off.. i sweat, i swim, i shower and it goes with everything i wear. it does have a little con though, its brass and it itches a little but overall i rlly couldnt be bothered by it ill still wear it everyday. hoping they release a 925 version of the cupid !!!

Reply from Twojeys
the ring size cart is wrong and they…
the ring size cart is wrong and they charge for a refund when it´s not the customer´s fault. i paid for the refund and still didn´t bought the right size.

Reply from Twojeys
No Delivery
I haven't received my product for about 2 months. When I ask, they make an excuse, but there is no improvement. Instead of dealing with orders, they release new products, it's like a joke. If you are going to buy it, you have to wait forever ( I don‘t know when they want to ship my products). Even somethings I ordered from China arrived but they haven't even sent my package yet.

Reply from Twojeys
Beautiful hoodie, nice customer service
Bought my hoodie on black friday, got an email saying it might be delayed due to a high amount of sales, hoodie actually came on time despite being warned about a potential delay. Love the fit and quality of it, and that customer service reached out to warn about a delay even though it didn't happen. Would buy again

Reply from Twojeys
Great customer service and help!
I made my order to the wrong adress and the team helped me all the way until my package came! Super Helpful and trustful! The package ended up arriving perfectly

Reply from Twojeys
No delivery - no help
I made an order already more than 3 weeks ago...it was supposed to be for my bf's birthday gift. The shipping company you have a contract with is the worst. My package has not been delivered yet, impossible to contact them, you don't reply my emails... please do something

Reply from Twojeys
You have not responded to my two emails…
You have not responded to my two emails to provide a shipping update on my parcel.
It has not been delivered to my address at all and the tracking info is limited.
Order 188629. Not professional .

Reply from Twojeys
Perfect customer service!
The t-shirt I purchased has a poor…
The t-shirt I purchased has a poor quality.
Furthermore, I am unable to return the product due to an error I made while entering my email address during checkout. Unfortunately, the website does not provide any options for me to rectify this mistake and proceed with the return process.

Reply from Twojeys
“Big bargain”- Not!
I ordered an item which was $44 on sale. Shipping and handling was not shown until after I paid. S&H WAS $34. I “really” got a bargain.

Reply from Twojeys
Sent me an expired link to return an…
Sent me an expired link to return an item that snapped after a few wears. Declined to reply to my messages after that. Shoddy company would avoid at all costs.

Reply from Twojeys
It’s already 3 weeks and I didn’t get…
It’s already 3 weeks and I didn’t get any new information about my order :(

Reply from Twojeys
Poor quality
Poor quality, the prices are always increasing and the quality always diminishing. Don't order, it's no worth it.

Reply from Twojeys
Rings and Hoodies
Rings are great quality and the hoodies are great but the rings bent a little when working out so I need to get them reshaped/resized. Also the staff in Barcelona is very friendly.

Reply from Twojeys
Customer service is great!
Even though I didn't receive the items as fast as I thought because of issues with the factory, I sent them an email, and they got back to me very quickly on this. They investigated, and gave me updates throughout this process, which was very reassuring. As soon as that issue was fixed, within a few days I received the package and the hoodie was amazing! Probably my favorite hoodie at the moment <3

Reply from Twojeys
Best experience ever!
Best experience ever!
Great costumer services and best products

Reply from Twojeys
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