The Outdoor Lights weren't the same as the photograph but still pretty! The indoor Dandelions aren't just switch on and off, you have to keep pressing the switch to get to the 'on' which is somewhat i... See more
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Add a little magic to your world- TwinklingTree brings you whimsical lights that turn your home and garden into a fairytale wonderland, one sparkle at a time! ✨ Need a hand? Our team of sparkle specialists is just an email away at Support@TwinklingTree.com
Contact info
25 Captain Cook Drive, 2229, Caringbah, Australia
- Support@TwinklingTree.com
- www.twinklingtree.com
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Replied to 83% of negative reviews
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Got the wrong item and honestly…
Got the wrong item and honestly expected a fight to fix it. Instead they replied within the hour, sorted everything, and had the right one shipped the same day. The product is great too but that experience really stood out.
Sounds silly but it made a real…
Sounds silly but it made a real difference. My flat felt warmer, cozier. It's a small thing but it helped. Also it just looks really beautiful.
Moved some stuff around
Moved some stuff around, put this in, and the whole room clicked into place. That sounds dramatic but it's true. My partner noticed immediately without me saying anything.
Received the olive branch type wreath
Received the olive branch type wreath. Im a little disappointed since I thought it would be much fuller and more lights. Basicaly one strand of leaves w/olives and 1 strand of small lights. I will need to add more lights, but I do like the look, just wish it was fuller. Packaged in individual nice boxes.
Please do not order anything from this…
Please do not order anything from this company it’s a complete scam I spent £30 half price was meant to be £60 on a Christmas tree ornament, it arrived and is just cheap plastic worth £2 it’s actually just rubbish I don’t know how this company is getting away with this I emailed and was told to give it a try then when I asked for a refund I got no response at all I have sent so many emails and nothing in return it’s so disappointing. Please do not entertain this company it’s absolutely pathetic
Would not recommend
I ordered 2 sets of the dandelions. Actual product looks nothing like advertised. Cheap quality. They give you a hard time about returning and take forever to get back to you. I ended up having to open a case with PayPal. The company requires you to pay for return shipping to Australia which costs at least half of what I spent to begin with so I opted to keep the product (pitch it) for a partial refund. Would not recommend.
Love the products
Love the products, ordered the rocking chair frogs-so cute! Delivery was quick.
Great customer care
I had an excellent experience with customer service.
I love the hummingbird lantern
I love the hummingbird lantern. It is on my breakfast table on the balcony next to the hummingbird feeder. The lantern is well made and beautiful. It is absolutely perfect.
Not as advertised in the photos
The lights work, but they are NOT as advertised. The ad pictures are very misleading; showing a size of each light to be much larger than the actual products. I wanted lights the size of what was shown in the photo. If I want to keep using them I'll need to buy quite a few more to fill the space, and I don't want to support a company that is misleading in their advertising, unless the deal is close to free.
Not ‘blissful’ bright dandelions…
Ordered the blissful bright dandelions without realising they were coming to the UK from Australia. They arrived after 10 days and were well packaged, but on opening, the product is nothing like the image on the website. It is very cheaply made and looks it. The poles that form the stalks don’t even fit together and the lights that should go through to the stems as per the image on the website are just a few little lights stuck on the top of each pole. Some of the ‘flower’ heads were broken off and all very distorted from being squashed in a box. Really disappointed, especially as I ordered two, one as a present, that I can’t possibly give to anyone. Don’t waste your money.
You won't get what you saw on pictures
So it is about £25-30 with delivery insurance(packaging are simple not a premium) for 10 of the tulips.they %100 don't look in real life the way they look on website pictures.the stems are not loose as on pictures,they tighten all together and then there is a wire with quiet big black box (so if u put it in a clear vase it will probably look gross)with button to operate lights with setting like on christmass tree lights- god knows what for.you will need 3 aa batteries which are not included. Theybare not as bright as on pictures also .on amazon you can get them for 9.99 for 15 flowers(and amazon ones have a timer for 8 hours of lights and then they go off for 16 hours),from Chinese sellers.its just a promoted advert on socials.dont get scammed.
Was worried it would feel cheap when it…
Was worried it would feel cheap when it arrived but it doesn't at all. Materials feel solid and everything is well finished. Looks way more expensive than it is.
These are so cute 🥰
These are so cute. ☺️ They arrived safe and assembled easily. I worried they wouldn’t work because I had to put them in light for the solar to charge and wait for dark. They have multiple settings (surprisingly) and look lovely. Now let’s hope they last a while! I also liked the website and order emails thru the whole process. Made me feel much better about an overseas purchase.
Overpriced and looked nothing like pictures
They were way too overpriced and looked nothing like their pictures! They were very dishonest in their marketing. Their return process is too expensive and such a hassle being that they are international.
I ordered 4 twinkling yard lights
I ordered 4 twinkling yard lights. My only complaint was that they did not come with instructions as there are several modes that they can be set on. Also, one of the lights conked out and Customer Service graciously replaced it free-of-charge. The lights are on my backyard hill and they work great and look very pretty.
Love it and get lots of compliments
Love it and get lots of compliments
Didn't think I'd use it that much but…
Didn't think I'd use it that much but here we are. It's just on constantly. The light it gives off is really soft and warm, great for winding down. Already looking at what else they sell.
The Starlit Starburst Light not at all…
The Starlit Starburst Light not at all what it looked like in the photos. It was drooping and not standing up like the photos.
I am very sorry that I did not read the independent reviews to see how costly it is to send the return to Australia. I tried to review on Twinkling Tree site, but would not accept a one star.
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