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Twickets Reviews 

8,690
•
TrustScore 5 out of 5

4.8

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Looking at 2,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how intuitive the website is to navigate and how quickly unwanted tickets successfully sell within hours. Buyers truly appreciate being able to safely purchase authentic tickets at fair face value without facing any overpricing markups. People also love the helpful email alerts that notify them immediately when desired concerts become available for purchase. However, some customers also noted that the platform service fees can sometimes feel a bit high during checkout. A few people additionally mentioned experiencing occasional communication delays or tracking issues when waiting for final ticket deliveries.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform as safe,... See more

Website

Users describe positive interactions with website, highlighting that the platform is simple and easy to... See more

Service

Customers consistently note positive experiences with service, highlighting prompt money transfers and an... See more

Price

Clients share positive opinions on price, appreciating that tickets are sold at face value without inflated... See more

Order

People report positive experiences with order processes, frequently praising smooth transactions and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Managed to get a ticket for a very small sold out gig at the Underworld. Amazing plateform, safe to buy and fair to the buyer & seller. Have used the app for the last 10 years and saw more tha... See more

Rated 5 out of 5 stars

I've used Twickets over a dozen times now, and my experience has always been great. There's only ever been once when there was a small human error, the seller had only sent 1 of the 2 tickets by mist... See more

Rated 5 out of 5 stars

Sold tickets through Twickets before, but had not purchased. Was a smooth transaction and tickets delivered straight away. Was great to buy tickets at face value & only a small fee added. Would defini... See more

Rated 5 out of 5 stars

I listed my tickets and they sold within the hour! Having gone through the stress of waiting nearly 4mths for tickets to be transferred to me ob Viagogo, I decided I didn't want to put another youn... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

Twickets is a fan-to-fan ticket exchange that enables fans to buy and sell spare tickets at face value or less for concerts, sports, festivals, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. We protect both sellers and buyers under our Twickets Guarantee, and our dedicated team of human moderators ensures that all tickets are listed at face value or less prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(8,690)

2,316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great seller experience

Used the site very last minute to sell tickets could not believe how easy it all was -sold tickets and received payment within 30 minutes of loading the details to the site -will definitely recommend to all!!!

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Second time using twickets

Second time using twickets and again super happy.
Great service. Simple, straightforward and easy to use.
Ticket is transferred via the original website ( in this case Ticketmaster)
The process only took a couple of minutes.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Great to get ticket

Great to be able to get a ticket, from someone unable to attend, at face value plus a bit, rather than see touts involved and at minimal risk of loss

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

I bought tickets for the event at a good price and tickets were transferred within 5 mins. I have used twickets multiple times now and always tell my friends to do the same!

27 August 2026
Unprompted review

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