Tweeks Cycles Reviews 26,371

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often noting competitive rates and good value, even with delivery charges. Many commend the fast and efficient delivery service, with orders arriving quickly and often ahead of schedule. Reviewers also appreciate the quality of the products received, finding them to be exactly what they wanted and in perfect condition. The overall service is consistently described as professional and the ordering process as clear and easy to use. However, some people mentioned issues with delivery tracking information and occasional delays, with a few experiencing missed deliveries or prolonged waiting times. A small number of customers also reported receiving incorrect items or having difficulty with order changes and confirmations online.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the promptness and speed of... See more

Product

Reviewers mention positive feedback about product quality, with many noting items arrived as described, in... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and good... See more

Service

Consumers find service to be positive, with many reviewers praising the amazing, excellent, and great service... See more

Order

People report positive experiences with order, highlighting the ease of the ordering system and the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly what I wanted, no compromise made. Great price even including the delivery charge, delivered in good time. All from Tweeks was great only let down by no tracking/delivery information at all fr... See more

Company replied

Rated 5 out of 5 stars

The whole process was as good as it could be. Clear and easy to use ordering system. Good range of products at competitive prices. Information about the status of the order was first rate. The order w... See more

Company replied

Rated 5 out of 5 stars

Great price and well set up and quick delivery no problems so far I was a bit hesitant to purchase online but the process was easy no complaints , Could have been enhanced by maybe a basic tool adde... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Ordered my son’s bike on Saturday arrived first thing Tuesday morning. Packaged well. Bike is perfect thank you .

Company replied


Company details

  1. Bicycle Store

Information provided by various external sources

Tweeks Cycles, strives to give you the customer an unrivaled choice of both MTB and Road components, bikes, clothing and accessories from the world’s very best cycling brands to buy online. Whether you’re a beginner or an expert our aim is to supply you with the equipment you need to achieve your goals.

Tweeks Cycles

Written by the company

Free UK Delivery
Everything we sell can be shipped directly to you for FREE where ever you are in the UK when your spend is over £29.99
0% Finance
We offer 0% Finance on an extensive range of products online including almost all of our bicycles and a huge range of our clothing, components and accessories
Next Day Delivery Service
Order anything in stock before 4.30pm and we will ship it on our next day delivery service that very day (for Bikes this is subject to build and Pre Delivery Inspection)

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Quick delivery for free.

Very quick delivery considering it was free. Nothing more to say.

18 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you received your order quickly with free delivery. Thank you for taking the time to leave us this positive feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Great service

Great service , as usual !.
Quick shipping too

18 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy you had a great experience and quick shipping! We appreciate your positive feedback, it means a lot to us. 😊

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Excellent

Excellent! Rapid delivery wide voice and good stuff!

18 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're delighted you had an excellent experience with our rapid delivery and wide selection. We appreciate your positive feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Bought a new bike helmet which was in…

Bought a new bike helmet which was in stock and on sale. Arrived quickly and very happy with it.

18 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy the new helmet arrived quickly! We appreciate your positive feedback and hope you enjoy your purchase!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use

18 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're glad our product is quick and easy for you. Thank you for your feedback; we appreciate it.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Conti tyre

Good job smooth on time transaction 👊

18 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that the transaction was smooth and on time. Thank you for your positive feedback, we appreciate it.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Items were in stock

Items were in stock, not supplier order, promt delivery, great communication.

18 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you had a positive experience with our prompt delivery and communication. Thank you for your great feedback and for taking the time to share.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, great price

18 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate your positive feedback regarding our speedy delivery and great price, we are happy you had a great experience.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery
Excellent item

7 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you received your item quickly and that you are pleased with it. Thank you for your positive feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Accurate description.
Delivered very quickly. Very pleased with service

15 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you found our website easy to use and the description accurate. We're also glad you were pleased with our fast delivery service. Thanks for your feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Above and beyond

The team managed to get my daughters bike to us in time for her birthday, despite the late order.

Thank you so much 💓

15 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're so happy we could deliver your daughter's bike on time, Thank you for your wonderful feedback, we appreciate it greatly.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Great company

Ordered my son a Marin Alcatraz 1 for his 13th birthday, i ordered it over the Easter weekend and it still came quickly. It came very well packaged and already built! Such a lovely bike I will have one happy 13 year old! Thankyou

2 April 2026
Unprompted review
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that your bike arrived quickly and well-packaged for your son's birthday! We're sure he'll be happy with his new bike. Thank you for your positive feedback.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Good price+very speedy delivery

Good price and very speedy delivery. Nothing more to add really. Exactly what you want.

15 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you received your order quickly and at a good price! We appreciate you taking the time to leave us such positive feedback.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Great price and delivery quick!

Great price and delivery quick!

22 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're glad you had a great experience with our prices and quick delivery service. Thank you for your positive feedback, we appreciate it.

Tweeks Cycles
#TeamTC

Rated 1 out of 5 stars

Have not received the item.

Have not received the item.

15 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

Thank you for your feedback. Please note that this platform is for our customers to provide feedback on the service that we provide.

Your order was placed after the cut off time for despatch on the 10th of April, it was promptly despatched on the 11th of April with the courier service chosen at checkout. This is typically a 2-3 working day delivery service.

Our Customer Service Team have advised that you have contacted them regarding this and they have asked if you still have not received the parcel, please contact them.

Thank you.

Demon Tweeks.

Rated 5 out of 5 stars

Great tyres

Great tyres . Not the cheapest . Quick delivery

14 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate your feedback on the quick delivery and quality tyres.
Thank you for the review!

Tweeks Cycles
#TeamTC

Rated 1 out of 5 stars

3 weeks in total for a wheel and still…

3 weeks in total for a wheel and still waiting on delivery date last order never again £35 postage and still waiting lost all money now

4 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

Thank you for this review but we do not feel a 1 star review is valid in this case. The timeline and values seem a little confused.

Your order was placed on 28th March. Orders exceeding £49.99 qualify for FOC Carriage but you opted for a Before 12 delivery at £12.95. The wheel selected was out of stock but turned around quickly and shipped on the 30th, It transpires there was a fitting issue so an exchange ensued. The item arrived here on Thursday (the day before Good Friday)We closed for Easter.. and we raised the replacement order after the Easter break on Tuesday 8th - this was not a stocked item and has since been shipped on the 16th. So yes from initial order there has been just over a 2 week spell but the actions disrupted the supply - therefore this isn't a fair reflection on the service offered. We hope you are now in receipt of your wheel and all is well. thank you

Rated 5 out of 5 stars

Great prices and prompt delivery

Great prices and prompt delivery - really pleased

15 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate your positive feedback! We're so happy that you are pleased with our prices and quick delivery service.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate your positive feedback regarding the quick delivery and good price, we are happy you had a great experience with us.

Tweeks Cycles
#TeamTC

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