TV on Holiday Reviews 

208
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight how exceptionally straightforward, user-friendly, and reliable the streaming service is for watching favorite television programs while traveling abroad on holidays. People often praise the supportive staff and incredibly helpful customer service team for guiding users through setup and resolving any technical issues promptly. Some reviewers were not happy with occasional connection difficulties, noting that they experienced minor initial struggles or temporary setbacks when attempting to sign into television platforms. A few consumers also mentioned encountering brief hurdles during the initial setup process before receiving assistance to get everything working properly.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional support, quick... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the set-up process is very fast,... See more

Holidays

Consumers find holidays to be a great experience, expressing strong satisfaction with the service used... See more

Staff

Customers consistently note positive experiences with staff, praising the brilliant customer service and... See more

Customer service

People report positive experiences with customer service, highlighting quick response times and super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used this service while on holiday in Egypt last week, and it was absolutely brilliant. I was desperate to keep up with Celebrity Traitors while away, and it worked a treat. The connection was reli... See more

Rated 5 out of 5 stars

Absolutely amazing service. Definitely the best customer service you could ask for to get the app working abroad - was helped via email immediately and got the app working after about 10 mins (tbh th... See more

Rated 5 out of 5 stars

TVonholiday was really lovely to have in Tenerife where it is not possible to watch any UK TV Chanels.It worked smoothly and is super easy to install. You can rent for short periods or annually and s... See more

Rated 5 out of 5 stars

Great service from initial enquiry throughout all the silly questions I had to make it work. So straightforward, the whole process, definitely using again. Thanks to Michael who came back to me really... See more


Company details

  1. Electronics & Technology

Written by the company

If you're going on holiday, on a business trip or if you're living abroad, you can now watch UK TV from anywhere in the world.You simply connect to our servers using your PC/Laptop, Tablet, Phone or other device and boom, you have instant access to UK TV abroad; you can watch, from the comfort of your own device, the BBC iPlayer, Live BBC TV, ITV Player, 4oD, 5 on Demand plus loads more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(208)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using this service for…

I have been using this service for quite a few years now, from all around the world.
Totally brilliant , extremely helpful with any problems I might have ( with quick advice) , good value , easy to use
I would be lost without it!
Thank you thank you thank you!!

18 September 2022
Unprompted review
Rated 5 out of 5 stars

Have use holiday tv vpn years ago and…

Have use holiday tv vpn years ago and always had great service, only stop using because of covid , now I am traveling again, and with British tv not allowed out of uk zone, turn to tv on holiday again , great service and can watch all channels in Spain

18 September 2022
Unprompted review
Rated 5 out of 5 stars

Love it!

I have been using this service for several years now, and it has never failed to deliver. As a non drinking pensioner, I have no wish to head for the bar after dinner, so to be able to watch British TV is a real bonus, as a lot of countries/hotels do not offer this service. I cannot recommend them highly enough. Long may they continue!!

16 September 2022
Unprompted review
Rated 5 out of 5 stars

Michael is fantastic

Michael is fantastic! I was in France and desperate to keep up with events in the UK at the time of the Queen’s death. He connected me instantly to TVonholiday and I have had seamless streaming since then. He helped me personally and it was late at night. I could not be more appreciative. The service is absolutely fantastic

14 September 2022
Unprompted review
Rated 3 out of 5 stars

Concerned

Bought one week 2 days ago but need it to start next week when I go on holiday. The link to change details myself didn't work so I emailed. No reply yet. So I phoned, got a voice message. Left a message to ring me back but still no reply. My concern now is this a genuine business?

Issues were eventually sorted out. On the positive side the system worked fine and I will be trying it again on my next trip abroad later this year.

16 February 2022
Unprompted review
TV on Holiday logo

Reply from TV on Holiday

Hello Tony, we have responded to your request. Arranging the dates is not a problem. I have asked if you can make connection to ensure everything is working before you leave the UK. Once all is well I will arrange the dates to suit your requirements. This is not a problem at all. Many thanks, Michael

Rated 5 out of 5 stars

No hesitation in recommending

Used this service a few weeks ago while on holiday in Spain. Worked very well, easy to set up.
The only issue was I though I'd signed up for only one week of use but it transpired I'd agreed to a weekly subscription. Easy to cancel this and after a couple of emails with Michael I was fully refunded in a timely fashion. Top service!

24 September 2021
Unprompted review
Rated 5 out of 5 stars

An absolutely excellent service highly…

An absolutely excellent service highly recommended.Michael sorted out my son, who now lives in Germany, so he could watch the Euros. A personal touch means everything. Will be booking again for the World Cup! THANK YOU

16 July 2021
Unprompted review
Rated 5 out of 5 stars

I have been with TV on Holiday for over…

I have been with TV on Holiday for over 2 years now. Never had a problem and easy to use. Yesterday had a slight problem not being able to watch ITV. Within hours it was sorted via emails with michael, and his easy details in showing me how to fix it. Highly recommend. And Thank You Michael.

27 May 2021
Unprompted review
TV on Holiday logo

Reply from TV on Holiday

Thank you for such kind review Tracey. Very much appreciated.

Rated 5 out of 5 stars

I can't rate this company highly enough!

I can't rate this company highly enough. Having subscribed for a year we were happy to renew again but the travel restrictions meant that we wouldn't be able to use the service. Unlike other companies there was no hesitation in issuing an immediate refund.

Micheal, other companies have much to learn about the way you look after your client's and that's why we stay with you! Your product has never failed to let us down yet and your focus on customers ensures that we will continue to use and recommend you.

29 January 2021
Unprompted review
TV on Holiday logo

Reply from TV on Holiday

Thank you for such a considerate review Mrs Russell. It is greatly appreciated. I am deeply sorry you couldn't travel this time around but hopefully we can all roam freely very soon. Until next time, you be sure to stay safe and take care. Many thanks, Michael

Rated 5 out of 5 stars

After the sudden death of my lovely…

After the sudden death of my lovely father, had to travel from Uk to Sydney Aust. This was a nightmare from trying to get a flight and having to pay, £2700 for one and then on arrival quarantine for 14 days at 3000 AUD. So I leave here 7th. I came across this site in the Internet and in 10 mins I had all the UK tv. Fantastic and Michael replies straight away if you have a problem. The best 40 pound for 6 months i have spent to keep my mind off things. Thanks so much Michael for making my quantarine easier for me at this time in my life.

30 July 2020
Unprompted review
Rated 5 out of 5 stars

Good Reliable Service

I have used this service for short and long term travel abroad. Michael has always been happy and patient to help when I get the technology wrong, in a very short space of time.

25 July 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous

Fabulous. Does what it says on the tin and Michael goes above and beyond with Customer service.

19 July 2020
Unprompted review
Rated 5 out of 5 stars

Amazing support

Amazing support from Michael. Highly recommend. I was a very difficult case but a genuinely honest supplier who goes above and beyond.

21 June 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. Any issues there have been, have been resolved in the majority of cases in a couple of hours. Anything more technical within 12-24hrs. 5 stars all the way.

19 June 2020
Unprompted review
Rated 5 out of 5 stars

tvonholiday Excellent Service.

I have been with tvonholiday for 3 or 4 years now The first year was not good reason was the Extremely poor internet connection of where I am in the Philippines. Got in touch with tvonholiday to see if they could do anything to help. Michael sent me a bit of info, and asked me to do stuff on my PC to try and help with The situation. With a number of things I told him and through Screenshot he managed to get it much better. Upto now I still have a few problems with buffering and no bandwidth on BBC But that is to do with Globe Telecom. But wait for it I have been upgraded by them from a speed of 2 up to a dizzy speed of 5. So works much better.
When I have either spoken or e mailed it's always Micheal that responds,I have always found him as polite,helpful and informative,and willing to go the Extra mile.
I get a package for 6 months plus a month . It has kept me up to date with all Brit TV and if I get in touch with my sister she or I discuss what drama or program to watch. As well as that it keeps me up to date what is going on with the news and con-Vid19..
Sadly we were meant to be home end of APRIL now I'm still trying to get home and on my 3 rebooking for flights. Also we have had no internet since May 6th till two days ago.
So we have not been able to watch BRIT TV. So for Nearly 6 weeks We have not been able to leave house since mid March for to Curfew and lockdown. So I'm going crazy for over 5 weeks without internet or Tvonholiday. And if you ever go away on holiday get tvonholiday.
Thank you for reading and please keep safe

17 June 2020
Unprompted review

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