TURNER & WALKER UK PET PORTRAITS Reviews 

216
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning, lifelike pet portraits, noting that the artists capture unique animal expressions and features perfectly. People highlight the huge choice of imaginative themes and options available, making the final prints truly special and beautifully presented. Consumers frequently emphasize how simple and straightforward the entire ordering process is from start to finish. Reviewers also mention the exceptionally friendly and efficient communication, with staff keeping clients updated and supportive. Many buyers are so delighted with the final results that they plan to purchase again and recommend the service to others.

What people talk about most

Product

Users describe positive interactions with product, expressing overwhelming satisfaction with the stunning and... See more

Service

Reviewers highlight great satisfaction with the service, consistently praising the efficient process,... See more

Quality

Customers consistently note positive experiences with quality, highlighting the brilliant lifelike portraits... See more

User experience

Consumers find user experience to be a delightful satisfaction, highlighting an easy process and lovely final... See more

Staff

Reviewers mention positive feedback about staff, highlighting that the team is very professional and provides... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw Lucy at her stand at Burghley Horse Trials, she was very friendly and helpful, nothing was too much trouble. We emailed over a couple of images for her to use and the proof has come back within... See more

Rated 5 out of 5 stars

Such a friendly and helpful business, a large choice of themes to have your pets as cowboys, gangsters, royalty and many more options. All high quality and presented beautifully. I chose Steam Punk fo... See more

Rated 5 out of 5 stars

Found this company at the Bath & West Show, sent in my doggie pictures a few weeks later and have just received my final print today. Easy process and the result is lovely - really captures my dog's h... See more

Rated 5 out of 5 stars

I recently purchased a pet portrait and today 31st October, I received a proof picture to see what it looks like. OMG! Brilliant. Absolutely over the moon. The artist has captured the features perfect... See more


Company details

  1. Portrait Studio

Written by the company

Turner and Walker is a specialised art studio dedicated to creating personalised pet portraits that capture the unique spirit of your beloved companions. Our team of talented artists works closely with you to craft high-quality, hand-painted artworks that serve as lasting tributes to your pets. Whether you’re commemorating a cherished pet or celebrating the joy they bring to your life, Turner and Walker is committed to delivering exceptional service and beautiful pieces that touch the heart. We understand the special bond between pets and their families, and we strive to honour that connection through our art.


Contact info

4.8

Excellent

TrustScore 5 out of 5

216 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(216)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor

Poor communication only when I contacted them several times was my order even started then having to contact them time after time to get it sent to me I spent alot of money with them for shocking customer service over rated and expensive id say.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

I wish I had something to review

I wish I had something to review. After receiving and approving the proof in September of 2025 I have heard nothing from them.

Update: They responded saying they didn't receive my acceptance of the proof . Hopefully now i will get the picture. When I do receive I hope to write a positive review.

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. Sent me a proof picture that looked nothing like my dog and I asked for a refund or asked them to redo the picture which they refused. It was a case of like it or lump it. Seriously many better companies than these. A rip off company so stay clear

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Exceeded Expections

Absolutely delighted with the portrait of my dogs! It exceeded my expectations in every way. Lucy and Turner & Walker were brilliant and kept me updated with progress every step of the way. Can't recommend them highly enough!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Very professional company

Very professional company . Stunning portrait of our late puss Poppy on canvas. Great communication, personal touch from Lucy.
Swift delivery even in festive period. If I could give more stars I most certainly would

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Quality product and great customer service

Such a friendly and helpful business, a large choice of themes to have your pets as cowboys, gangsters, royalty and many more options. All high quality and presented beautifully. I chose Steam Punk for two of my greyhounds which is amazing and hilarious, the result is way better than I imagined I’m absolutely delighted. Already telling my friends and will buy again, as I’ve got 6 dogs and they must all be in my own personal gallery. As you can tell I’m delighted, thoroughly recommend this Company.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Portraits

Easy process to sign up to this portrait of our dogs. Direction was given on the types of required photos, Supplied the photos, proof portrait sent and adjusted as required.
Great communications and customer service throughout the process and they delivered as stipulated.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

arla and lillie

lucy was great getting back to me after we forgot to sort pictures of our dogs it was a year on at chatsworth .
we thought we would lose our portraits but no all good.
brill job will come back thanks to lucy and team.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Poochy portrait

Great company to deal with—friendly communication and excellent service. I look forward to receiving my order and highly recommend Turner & Walker.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

So pleased!

A really lovely, personal experience. And I love the art work of my beautiful dog and cat.
Really pleased!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company to deal with from start to finish. An imaginative product which we have purchased for ourselves & as a gift. Extremely pleased with the finished design, so cute.
Highly recommend this company.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy process, great result

Found this company at the Bath & West Show, sent in my doggie pictures a few weeks later and have just received my final print today. Easy process and the result is lovely - really captures my dog's hang-dog expression! Very pleased with the whole process and love the final result.

14 November 2025
Unprompted review

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