I was reluctant to place an order because of the negative reviews, but the competitive price convinced me. I was not disappointed. I received initial confirmation emails. Having then not heard anythi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Received my second order- no idea what any of the previous negative reviews are about...? Very strange. Don't be put off by them. Much better customer service here than any other health-related webs... See more
Happy to share, that my experience was great. As it normal - that after reading negative reviews was worried to place and order, but I did, as no other shop had all 4 homeopathic medicine in one place... See more
Nina who i believe owns the shop is an experienced homoepath and gave so much of her time to give me some no pressure help which was greatly appreciated. The products available here are hard to find i... See more
Company details
Written by the company
The team at Turmeric and Honey are your local, national and international health experts offering a comprehensive range of natural, complementary and homeopathic products. We’re committed to providing first class service and friendly knowledgeable advice in order to bring you natural health and happiness. We offer phone and email consultations for our customers to and we’re always happy to answer any questions they may have. We pride ourselves on stocking only the very best quality and hard to find products. We hope you enjoy shopping with us!
Contact info
Doughty Street 1, WC1N 2PH, London, United Kingdom
- 08009506002
- shop@turmericandhoney.com
- www.turmericandhoney.co.uk
3.2
Average
263 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Usually love this store but....
I ordered two products (heel lymphomyosot and heel chelidonium) but was only sent one with no explanation. I have ordered from T&H a lot and love the product range but this was disappointing especially as I tried calling and emailing for me information.
20 July 2023
Reply from Turmeric and Honey
Hello Zoe, we are very sorry to hear that! We will investigate what went wrong with your email and calls, thank you for bringing this to our attention! Please could you inform us what's your order number to resolve the missing product issue in your order please?
Kind regards T&H
Item never arrived
Placed an order with them last week - they have taken my money, but I haven’t received my item. I’ve sent emails asking for updates and refunds and have heard nothing.
13 July 2023
Unprompted review
Reply from Turmeric and Honey
Hello Ella, thank you for contacting us! We are very sorry to hear that - could you please let us know your order number? We will check it ASAP for you.
Stole my money and sent me the wrong…
Stole my money and sent me the wrong item they don't pick up the phone when they know they owe money beware do not ever order from this company
7 July 2023
Unprompted review
Reply from Turmeric and Honey
Hello Anon/Nadia, we appreciate each of our customers for taking the time to provide us with genuine feedback. We would like to kindly remind you that we have provided your financial receipts on both the emails you have been using to contact us! Please don't forget to check the information we have sent you on how to return the product (must not be opened or used). We will be able to refund you once we have received the product back.
I ordered cytoplan methyl factors and…
I ordered cytoplan methyl factors and it was quick and easy to do. I received my order with no issues. I will be re-ordering, thank you.
10 May 2023
Reply from Turmeric and Honey
Hello Lottie! Thank you so much for taking the time to review us, we are very glad to hear that! We wish you a lovely day :D
I haven’t received my order nor has…
I haven’t received my order nor has anyone contacted me about my order after phone calls and emails. They have taken £86.49 of my money on 26th May and still no products at all. Order number 72872- I would like a full refund or at least a phone call please with details of a delivery date.
Thank you
Edit:
I have now received my order with thanks after I made this review. Please look after your customers as this has now made me wary of your company. I am not sure I would order again from here if the calls are not picked up promptly.
26 May 2023
Unprompted review
Reply from Turmeric and Honey
Hello Manisha, thank you for taking the time to review us, we are very sorry to hear this has happened, we always aim to provide the best for our customers! We will investigate on what happened with your calls - emails and order right away! We sincerely apologize for the inconvenience and we understand your frustration. We will resolve everything ASAP! We wish you a lovely day!
Extremely bad delivery service wouldn’t…
Extremely bad delivery service wouldn’t recommend
9 June 2023
Unprompted review
Reply from Turmeric and Honey
Hello Mark, thank you for taking the time to review us! We are very sorry to hear that. Heel products need up to 7 days to be dispatched, your order was placed on 5/6/23 and was dispatched on 8/6/23, the order shall arrive to you very soon :D We wish you a lovely day! Please don't hesitate to contact us for any nutrition advice!
Good customer service
Only ordered 2 days ago, contacted to see when delivery expected and heard from customer service straight away with a tracking number.
24 May 2023
Unprompted review
Reply from Turmeric and Honey
Hello Sarah! Thank you for taking the time to review us, we really appreciate it :) We are glad we could assist you with your order and it's tracking number, we wish you a lovely day! Please don't hesitate to contact us for any nutrition advice!
Excellent product
Excellent product. I have been struggling with a chronic cough and Duodenitis for 8 weeks. The medication that was prescribed by the medical team had no effect. Got pessimistic about getting better. The product has improved me gut health by 50% and I have only been taking it for 1.5 days. The advice is that it will clear in 12 days. Amazing results.
17 May 2023
Unprompted review
Reply from Turmeric and Honey
Hello Steven! Thank you for taking the time to review us, we are glad to read that the product has helped you, that's great news! Please don't hesitate to contact us for any nutrition advice! We wish you a lovely day!
Prompt delivery BUT the Lachesis not packed well or in Helios box
Prompt delivery but the Lachesis, a Helios product, was not in the box as shown, it was loose, the top had come off and some pillules were loose, so tainted/spoilt, makes me suspect it is not new, so please enclose safely in the box and make sure the lid cannot come off. Weirdly envelope marked Natural dispensary. Invoice Turmeric & Honey
17 May 2023
Unprompted review
Reply from Turmeric and Honey
Hello Stephanie! Thank you for taking the time to review us, we are committed on providing a great experience for our customers and only offer good quality products, we are sorry to hear that your packaging had some damage on it, we will be helping sort out your order via email and provide you with a new Lachesis. Please contact us via email - Facebook - website chat option for any further questions you might have for us :) We wish you a lovely day!
Super service thank you
4 May 2023
Reply from Turmeric and Honey
Hello Ailsa! Thank you for taking the time to review us, we really appreciate it! We wish you a lovely day! Please don't hesitate to contact us for any nutrition advice!
Good website to browse through
Good website to browse through. Excellent customer service and communication.
4 May 2023
Reply from Turmeric and Honey
Hello Rosa, thank you for taking the time to review us! We are very happy to learn that you like our website and customer support! Our goal is to provide a pleasant experience for all our customers. Please don't hesitate to contact us for any nutrition advice! We wish you a lovely day!
Answered email queries promptly
Answered email queries promptly. Package delivered within 3 days
4 May 2023
Reply from Turmeric and Honey
Hello Jackie! we are glad to know that you had a pleasant experience with our customer support and services! Thank you for taking the time to review us! Please don't hesitate to contact us for any nutrition advice! We wish you a lovely day!
Well packed & speedy delivery of a…
Well packed & speedy delivery of a product l had been unable to buy elsewhere. Thank you.
4 May 2023
Reply from Turmeric and Honey
Hello Gillie! Thank you for taking the time to review us, we really appreciate it. Please don't hesitate to contact us for any nutrition advice! We wish you a lovely day :)
I tend to buy my Xylitol gums now here
Better prices than most Ebay and Amazon sellers, and they usually have all the flavours in stock I want. Conveniently, their website allows just to repeat the previous order, so you don't have to put everything into the shopping cart again.
14 April 2023
Reply from Turmeric and Honey
Hello Thomas! Thank you for taking the time to review us, we really appreciate it - We wish you a lovely day!
Great products and speedy delivery
Great products and speedy delivery. Second time I have used them now!
19 April 2023
Unprompted review
Reply from Turmeric and Honey
Hello Mrs Sarah! Thank you for taking the time to review us, we are happy to hear that you trust us with your natural health and happiness once again! We wish you a lovely day!
I will never use again
I ordered an item, which was on sale and paid £59. Two days later received an email it was out of stock, then another one, they were trying to find the item. Two weeks passed and when I asked about the new delivery date, I was told 14 April. They didn't communicate, it was always me chasing them. On 14 April they admitted they didn't have the item and when I asked for a refund they cancelled the order with the promise to refund the money. On 19 April, a month after I ordered and paid, I don't have my order neither the money is refunded to me.
19 April 2023
Unprompted review
Reply from Turmeric and Honey
Hello Mrs V, we are very sorry to read that. Thank you for bringing this to our attention, we had placed your order cancellation as an emergency refund, we checked again and as we can see unfortunately it has not been processed yet! We will push the issue today again and will make sure your refund will be processed today! We are terribly sorry, our aim is for all our customers to have a pleasant experience. If there is anything else we can assist you with please don't hesitate to contact us via Facebook, phone or email. We wish you a lovely day!
Reply from Turmeric and Honey
Hello Maria! We really appreciate your review, please don't hesitate to contact us for any nutrition advice! We wish you a lovely day :)
Great price for my order
Great price for my order. Arrived swiftly and fingers crossed it now helps!!
19 April 2023
Unprompted review
Reply from Turmeric and Honey
Hello Gail! Thank you for taking the time to review us, fingers crossed 🤞🤞Don't hesitate to contact us for any nutrition advice!
Product received promptly and exactly…
Product received promptly and exactly as advertised. Will certainly use this supplier again.
18 April 2023
Unprompted review
Reply from Turmeric and Honey
Hello John, thank you so much for taking the time to review us! We are very happy to know that you had a good experience with us! We wish you a lovely day! Don't hesitate to contact us for any nutrition advice!
Reply from Turmeric and Honey
Hello Henry, thank you for taking the time to review us! We really appreciate it. Don't hesitate to contact us for any nutrition advice! We wish you a lovely day!
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