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Rated 2 out of 5 stars

I was disconnected 3 times trying to pay for my order over the phone. I was also put on hold for 20 mins. When someone answered the phone, I was transferred to another client who was trying to p... See more

Company replied

Rated 1 out of 5 stars

I was able to order fine and get everything but it won't ship to me and I live 14 hours from Florida (the pick up place)

Company replied

Rated 3 out of 5 stars

Very cordial, accommodating and fast service, but perhaps because it was a bit of a rush job, they got a lot of things wrong. Two hanes t-shirts instead of American Apparel, which I'd paid a little ex... See more

Rated 1 out of 5 stars

Horrible people. So rude. Just asked a simple question and they were put out and rude. I hope they learn how to treat others

Company details

  1. Printed Clothing Store
  2. Clothing Store

Information provided by various external sources

T-Shirt Express specializes in custom screen printing, embroidery and heat transfers on a full array of sportswear. From the basic t-shirt to top shelf polo shirts, to high performance athletic wear. Everything is handled "in house".from graphic design, to pre-press samples to production.Vew more samples of our work


Contact info

2.1

Poor

TrustScore 2 out of 5

64 reviews

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Rated 1 out of 5 stars

Needs Delivery

I was able to order fine and get everything but it won't ship to me and I live 14 hours from Florida (the pick up place)

15 April 2023
Unprompted review
T-SHIRT EXPRESS logo

Reply from T-SHIRT EXPRESS

Brandon, not sure what your review is all about. We ship UPS or Post Office to local clients as well as those that live 14 hours away. If i can help with a custom shirt order. Please reach out.
Harvey Paulvin. 212.874.4464 or 561.922.5211

Rated 1 out of 5 stars

Horrible people

Horrible people. So rude. Just asked a simple question and they were put out and rude. I hope they learn how to treat others

23 December 2021
Unprompted review
Rated 5 out of 5 stars

This company has HORRIBLE customer…

My apologies. Retracting review. Wrong Company!

17 November 2020
Unprompted review
T-SHIRT EXPRESS logo

Reply from T-SHIRT EXPRESS

good morning
I think you may (and hope) that you have the wrong T-Shirt Express. There are many around the country, all individually owned and operated.
We are located in NYC and Boca Raton, FL. I've searched my emails and my quickbook orders,
and don't see anything with your name. After 45 years in business, the above does not describe
what we aspire to. If somehow it does in your case, i would be happy to make amends with your above order. Harvey Paulvin 212.874.4464 / 561.922.5211

Rated 2 out of 5 stars

NEW PHONE SYSTEM IS HORRIBLE

I was disconnected 3 times trying to pay for my order over the phone. I was also put on hold for 20 mins. When someone answered the phone, I was transferred to another client who was trying to place an order.

My order was late and no one called to let me know it was ready. I had to show up and hope my order was finished.

The actual order once received was great but my ordering process experience has tarnished my relationship with Tshirt Express. I will never do work with them again.

12 May 2015
Unprompted review
T-SHIRT EXPRESS logo

Reply from T-SHIRT EXPRESS

Once again, our sincere apologies.
Getting this new phone system at this busy time of year was a necessity, not just an upgrade.
I'd like to refund the $70.00 that you paid for your two shirts.
If that works please let me know.
Harvey Paulvin

Rated 3 out of 5 stars

fast but not 100% accurate service

Very cordial, accommodating and fast service, but perhaps because it was a bit of a rush job, they got a lot of things wrong. Two hanes t-shirts instead of American Apparel, which I'd paid a little extra for. And both shirts were Large, instead of M and S as I'd requested. The shirts look great and the service is very quick -- I just wish they'd gotten it right, especially for the price of the shirts!

27 April 2015
Unprompted review
Rated 5 out of 5 stars

Awesome Great Job

Such a great find! They did my t-shirts last minute for me and had them ready ahead of schedule. A complete pleasure to work with.

27 April 2015
Unprompted review
Rated 5 out of 5 stars

Great, local company

Have been using T-Shirt Express for many years and they have always been wonderful to work with- they are quick, knowledgeable, and extremely helpful. Not to mention they are local and seem family-oriented, which is always a plus in my book.

8 April 2015
Unprompted review
Rated 5 out of 5 stars

I'll be back.

I first came across T-Shirt Express in 2011 when we successfully completed three t-shirt orders. They get the job done. 4 years later (!!!!) I returned to find even greater customer service and product delivery!

Thank you so much to the entire T-Shirt Express family.

3 April 2015
Unprompted review
T-SHIRT EXPRESS logo

Reply from T-SHIRT EXPRESS

Thanks Christian for your kind words.
Looking forward to future needs :)
Harvey

Rated 5 out of 5 stars

Awesom

Quick, reliable, great work and excellent prices. Will be back again very soon!

6 March 2015
Unprompted review

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