Customer service experience with Chelsea and Emma was very positive. They both reassured me of my choice to file and advised of other options a available to me. I appreciate their quick response t... See more
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See what reviewers are saying
Some decisions are more difficult than others, and when it comes to dealing with crippling debt, you are definitely there. Finding Jeffrey and the team at Ascend was like finding an oasis in the deser... See more
Honest approach. They listened fully to me when I was explaining my situation. They came up with a game plan for me and gave me some much needed hope. I'm happy to have them in my corner.
My brother-in-law recommended this service to me, and I'm very glad he did. When I called, I was nervous about my situation and stressed out because I felt pressured by the company I was calli... See more
Company details
Contact info
95119, San Jose, United States
- 833-272-3631
- support-team@tryascend.com
- www.tryascend.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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I felt cared for from the beginning…
I felt cared for from the beginning from the Ascend team. It was evident that their chief goal was to resolve my medical debt with the lowest cost solution without driving me to file for bankruptcy or be sued by a creditor. I would recommend.
Really nice guys
Really nice guys. They actually cared about me and wanted what was best for me, even though it meant me not going with them for business.
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