We needed 24 hour care for our uncle urgently and we live quite far away, so we had no local knowledge of the care homes in the area . The situation became more crucial over a weekend - not always th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very helpful. Looking for a care home for my 25 year old disabled daughter as her current home is closing down very soon due to bankruptcy. Trustedcare have been very helpful in trying to find altern... See more
Company replied
I found trusted care after all avenues I explored for my step dads care had failed miserably, offering no help at all. Millie at trusted care was just the best, and the very lifeline we needed. She... See more
I cannot say enough good things about the service provided. Exploring the care sector as a novice is a minefield in, what is, already a very stressful time. Trusted Care takes the load off and helps s... See more
Company replied
Company details
About TrustedCare
Written by the company
TrustedCare offers free help & advice to people looking for care for themselves or a loved one.
TrustedCare is a leading platform in the healthcare industry that provides comprehensive and reliable information about care homes and home care providers. Our expertise and knowledge in the care industry assists individuals in navigating the complexities of choosing the right care solution. With a strong focus on quality, transparency, and trust, TrustedCare aims to assist individuals and families in finding the best care solutions for their loved ones.
Start your search today Care Homes Nursing Homes Home Care Live-in Care
TrustedCare also offers personalised support to users through our specialist team of Care Advisers, who can talk you through your options and identify the best services locally to provide the support you require. Our expertise and knowledge in the care industry assists individuals in navigating the complexities of choosing the right care solution.
Contact Us TodayOur care seekers can explore a wide range of care options tailored to their specific needs, through TrustedCare. Whether it's residential care, nursing homes, dementia care, or assisted living, TrustedCare has options for all. One of the standout features of TrustedCare is our commitment to transparency. Users can access detailed profiles of care providers, including information about facilities, services offered, and user reviews.
Contact info
1 - 3 Douglas Court, Ox39 4HA, Chinnor, United Kingdom
- 01865 680443
- hello@trustedcare.co.uk
- www.trustedcare.co.uk
4.9
Excellent
822 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very impressed with care home and…
Very impressed with care home and particularly facilities. Have just booked a week's Respire care in April.
18 February 2025
Reply from TrustedCare
Thank you for your review. We're pleased to have been able to support you in arranging respite.
Please keep in touch if you need any support.
Best wishes,
Sian
Reply from TrustedCare
I'm pleased to have been able to offer support.
Please keep in touch if you need anything in the future.
Best wishes,
Tabitha
Great help!
11 February 2025
Reply from TrustedCare
Thank you for your kind review, Sarah-Louise. We are pleased to have been able to help. Please feel free to get in touch in the future if you need our support.
Best wishes,
Leigh-anne
Trusted Care were of enormous help to us
Trusted Care were of enormous help to us in finding a suitable residential home for our brother. They provided the names and contacts for us within hours. We were literally at our wits end before their contact. Very professional and efficient.
10 February 2025
Reply from TrustedCare
Thank you for your lovely review. We are so pleased to have been able to help you find a home for your brother. If you ever need anything in the future, please don't hesitate to get in touch.
Best wishes,
Tabitha
Very helpful agent
Very helpful agent. On the same day provided a list of centre across two possible locations with availability based on my mother's care requirenents.
6 February 2025
Reply from TrustedCare
Thank you for your kind review, Martin. I am pleased that we were able to help you find a suitable place for your mother. If you ever need any support in the future, please don't hesitate to get in touch.
Best wishes,
Tabitha
Reply from TrustedCare
Thank you for your kind review, Claire. We are so pleased to have been able to support you in finding a care home. If you ever need any support in future, please feel free to reach out.
Best wishes,
Katie
Very helpful and always offering good…
Very helpful and always offering good suggestions/recommendations
29 January 2025
Reply from TrustedCare
Thank you for your lovely review, Belinda. We are so pleased that you found our support helpful. Please feel free to get in touch if you need anything in the future.
Best wishes,
Tabitha
Had a phone call from them regarding…
Had a phone call from them regarding care homes in my area.Care homes contacted me within an hour or so.
Thankyou
D Robinson
22 January 2025
Unprompted review
Reply from TrustedCare
Thank you for your kind review. We are so pleased to hear that you found our support helpful. Please feel free to contact us if you ever need any advice or support in the future.
Best wishes,
Erin
Easy to navigate website
Easy to navigate website, communication with carers fast and efficient.
29 January 2025
Reply from TrustedCare
Thank you for your kind review, Andrew. We are pleased to have been able to support you. Please don't hesitate to reach out if you ever need our advice or support.
Best wishes,
Tabitha
They were very good with the follow up…
They were very good with the follow up and their management talked to us nicely.
20 January 2025
Reply from TrustedCare
Thank you for your kind review, Munawar. If you ever need any further advice or support from us, please don't hesitate to get in touch.
Best wishes,
Tabitha
Reply from TrustedCare
Thank you for your kind review. I am so pleased that you found our support helpful. If you ever need any advise or support in the future, please do get in touch.
Best wishes,
Leigh-anne
The most important thing for me is just keeping in touch and helpful with my husband to find a care home very helpful thank you
Very helpful and polite. If I'm in trouble with my husband again this will be my first port of call
23 January 2025
Reply from TrustedCare
Thank you for such a kind review Carla. Please do feel free to get in touch if you ever need any support in future.
Best wishes,
Tabitha
Reply from TrustedCare
Thank you for your kind review, Angela. If you ever need any advice or support in the future, please do feel free to get in touch.
Best wishes,
Katie
Good advice and great follow-up
I contacted TrustedCare who gave me good advice on which care homes could be suitable for my mother.
They kept in touch during my hunt and offered help at all stages of my research.
Keep up the good work!
20 January 2025
Reply from TrustedCare
Thank you for your kind review, Paul. I am so pleased we were able to support you during your search. Please feel free to reach out if you ever need any advice or support in future.
Best wishes,
Katie
Searching for a Care Home for Auntie
Trusted Care were on board with my search for an appropriate Care Home for my Aunt right from the beginning. They were responsive as well as pro-active and it was a pleasure to deal with people who were clearly passionate about their jobs and making a difference.
17 January 2025
Reply from TrustedCare
Thank you for your kind review, Janet. We are so pleased that we were able to support you in your search. If you ever need any support or advice in the future, please do let me know.
Best wishes,
Katie
Very supportive and helpful
Very supportive and helpful.
Did receive a few too many calls from care homes locally though , but I guess they are all just doing there job
15 January 2025
Reply from TrustedCare
Thank you for your kind review, Donna. If you ever need any advice or support in the future, please feel free to get in touch.
Best wishes,
Leigh-anne
A review on my experience at Trusted Care…
It was refreshing to receive a phone-call to see how I was getting on. Tabitha seemed to have my history at her fingertips, and she was pleasent and willing to help. However,I think I can manage OK for the time being. If I need any more help, I will be in touch, as I do have the phone number handy. Thank You for your help.
15 January 2025
Reply from TrustedCare
Thank you for your lovely review, Ruth. As you said, please feel free to reach out if you need any support in future and we would be happy to help.
Best wishes,
Tabitha
Reply from TrustedCare
Thank you for your kind review, Elizabeth. Please do feel free to reach out to us if you ever need any support or advice in the future.
Best wishes,
Katie
The agent was really helpful and quick…
The agent was really helpful and quick in what was a situation that was made needlessly confusing by the admin part of the hospital care. To be clear the actual treatment and care was 1st class. Just the clarity and communication of potential next steps could have been clearer and faster
13 January 2025
Reply from TrustedCare
Thank you for your kind review, Tim. We are so pleased to have been able to support you in finding a care home. Please do feel free to get in touch if you ever need any support in the future.
Best wishes,
Leigh-anne
Good Advice
I was looking for a care home for my dad and Tabatha rang me after a google search.
She was very polite and helpful and trusted care dont keep ring you unlike
Other companies.
I have hopefullly found a care home.
Thankyou trusted care.
10 January 2025
Reply from TrustedCare
Thank you for your lovely review, Anneliese. We are so pleased to have helped you in your search for a care home. Please don't hesitate to get in touch if you ever need anything in future.
Best wishes,
Tabitha
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