Truffoire, Gourmet Skincare Reviews 

1,140
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Dramatic results with black truffle instant repair syringe. The results were immediate. I can't wait to learn more about Truffoire and start to look at least 5 years younger! I was drawn into an... See more

Company replied

Rated 1 out of 5 stars

This is a fraudulent company that moves around and sets up storefronts until they get found out. Extremely high pressure,confusing sales tactics. Terrible skincare. Will not refund your money under an... See more

Company replied

Rated 4 out of 5 stars

I purchased the space touch and the Trffoire white truffle day and night cream the ale Rose bioactive vitamin C serum as well as some other products. I have been using the product now for several mont... See more

Company replied

Rated 4 out of 5 stars

I recently tried the black truffle eye therapy and the results were pretty amazing. In under 3 minutes, the bags and dark color under my eyes were gone! I bought one. I am usually a skeptic about such... See more

Company replied

Company details

  1. Beauty Product Supplier

Written by the company

Truffoire is a luxury brand committed to provide the highest quality and most advanced anti-aging skin care products formulated with truffles.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

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3.4

All reviews

(1,140)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Great results!

Great results!

I purchased the white and black system initially. I used it for a awhile then took a break and was using other products. I noticed the difference between the 2 and had to go back to using the Truffoire line. Take some before pictures. Of course the sales men are charming. Overall a pleasant experience in King of Prussia Mall, PA

31 October 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

Thank you for sharing your experience! We're thrilled to hear that you noticed a difference and chose to come back to using our products. We appreciate your support and look forward to continuing to meet your skincare needs!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Rated 5 out of 5 stars

The real deal

I was skeptical, especially at such an expensive price point, but I completely fell in love with the volcanic trio results!

1 September 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

We appreciate your honesty and we're delighted that the product lived up to your expectations. Thank you for giving our products a chance, and we're grateful to have you as a satisfied customer!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Rated 5 out of 5 stars

Appreciated offers for discounts

I love your website and made one purchase and appreciated the chance to save money on additional products! I'm retired and really do appreciate the chance to enjoy your products and afford them with your discounts.

1 October 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

We understand the importance of affordability, especially for our valued retired customers. We're glad you could take advantage of the discounts and enjoy our products. If there's anything else we can do for you or if you have any questions, feel free to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Rated 5 out of 5 stars

Just starting with these products…

Just starting with these products (black truffle repair serum and the white truffle eye serum) - both are excellent! Hope to try more!

29 September 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

We're delighted to hear that you're enjoying our products! Thank you for giving them a try, and we hope they continue to meet and exceed your expectations. If you ever have any questions or if there's anything specific you'd like to explore in our product range, feel free to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Rated 4 out of 5 stars

I do think the eye product is working

I do think the eye product is working, but it's so expensive! I've used it 4 days so far, and I do see results under the eye. I didn't like the sales tactics used. I feel like I was pressured to make the purchase.

15 September 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

Thank you for sharing your experience with us, and we appreciate your honest feedback. We're glad to hear that you're seeing results with the eye product. However, we sincerely apologize if you felt pressured during the purchasing process. That is not the experience we aim to provide. Thank you for choosing our product, and we hope you continue to see the results you desire.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Rated 5 out of 5 stars

While Truffle Day Moisturizer is…luxurious.

While Truffle Day Moisturizer is luxurious. A softly scented rich cream which makes your skin glow without feeling greasy. The Truffle day cream illuminates your skin so you look brighter and my face feels protected. I use on my chest and neck as well when I really want to look my best.

9 September 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

Thank you so much for sharing your positive experience with our White Truffle Day Moisturizer! Using it on your chest and neck to enhance your overall look is a great tip! If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Rated 5 out of 5 stars

WOW this is great

I have used many facial serums, nothing comes close to truffoire. I initially bought the facial wand, so wonderful, with several products I loved it the results were unbelievable, I had several spots that I could not get to go away, with the serum, the facial peel and the syringe my complexion has improved to almost flawless I will definitely continue to buy this product and use it as directed.

8 February 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

We're absolutely thrilled to hear about your incredible results with our products! Achieving almost flawless skin is a fantastic outcome!

We appreciate your loyalty and trust in our products. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Rated 5 out of 5 stars

Looked great during demo

Looked great during demo, will review again after a couple weeks

2 September 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

We appreciate your feedback and look forward to hearing more about your experience. If you have any questions or if there's anything you'd like assistance with, feel free to reach out. We hope the product continues to meet your expectations, and we're here to support you along the way!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Rated 5 out of 5 stars

Excellent products

27 August 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

Thank you for your feedback. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Rated 5 out of 5 stars

The Black Truffle Instant Repair…

The Black Truffle Instant Repair Syringe really helped reduce my dark circles.

19 August 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

Thank you for your feedback, Candi. The Black Truffle Instant Repair Syringe is our best selling product and it makes us happy to know you have been enjoying it. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Rated 5 out of 5 stars

AMAZED to say the least…

Looking forward to starting the journey with these products! AMAZED at one application! Stayed tuned for updates with continued use!

18 August 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

Thank you for your feedback, Lisa. We are glad you decided to give Truffoire a try.

We are sure you will enjoy our products and the results after using them. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Rated 5 out of 5 stars

Dramatic results with black truffle…

Dramatic results with black truffle instant repair syringe.

The results were immediate. I can't wait to learn more about Truffoire and start to look at least 5 years younger!

I was drawn into an authorized distributor's day spa and treated like a princess. This was in Newport, Rhode Island. Truthfully, I will never forget the experience. Thank you!

28 July 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

Thank you for your feedback, Jodie. We are glad you enjoyed your experience and we hope you will continue to enjoy our Black Truffle Instant Repair Syringe. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Rated 5 out of 5 stars

I have found that the red light…

I have found that the red light treatment has made a difference in my skin since I started using this product. I have been using it since middle of March. Not only does my skin look healthier but the pain in my hands is gone. I am now using the red light therapy on my neck as well.
Also, my consultant, Albina is totally awesome. She has become a friend and I enjoy my time with her and her facials are just GREAT!! Albina works in Calgary, Alberta. I will be going back to see her!!

24 July 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

Thank you for your feedback, Virginia. We are glad you are enjoying the results. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Rated 5 out of 5 stars

*Refreshing Attitude and Product*!

I usually walk through The Cataraqui Centre in Kingston as it across from *Kingsgate*, a condominium where I reside. I was going to the escalator when this friendly, beautiful, young lady asked me if I wanted to try one of her products, for under my eyes! After looking in the mirror there was no doubt in my mind that this refreshed my appearance! She advised me to use it once/wk and I should see a refreshing look!

22 July 2023
Unprompted review
Truffoire, Gourmet Skincare logo

Reply from Truffoire, Gourmet Skincare

Thank you for sharing your experience, Danny, We are glad you enjoyed the products and hope you will continue to do so for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Rated 4 out of 5 stars

The concierge listened to my requests…

The concierge listened to my requests and allowed me to get the products I needed.

12 July 2023
Unprompted review
Truffoire, Gourmet Skincare logo

Reply from Truffoire, Gourmet Skincare

Thank you for your feedback, Amber. We are glad to have been of help. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Rated 5 out of 5 stars

White truffle and new purchase

I have been very happy with my purchases and am excited to try the instant repair syringe i got for my son! Btw he's been using my white truffle moisturizer's which are very hydrating, making my skin so soft.

19 June 2023
Unprompted review
Truffoire, Gourmet Skincare logo

Reply from Truffoire, Gourmet Skincare

Thank you for your feedback, Sue. We are happy to hear both you and your son have been enjoying our products. We hope you will continue to do so for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Rated 1 out of 5 stars

I purchased some eye creme and other…

I purchased some eye creme and other items from retailer in Kona, HI. While I was on vacation. Of course I was lured in by a consultant who offered me a free treatment which would remove lines and puffiness from my eyes. It seemed to make an improvement, so I went ahead with their offer, several hundred dollars in products. The next day I had an allergic reaction where my eyes were itching and watering. When I returned home later that week I contacted the number on my receipt and could not reach anyone, so I left a message. I never heard back after several days, so I kept calling. Finally a guy answered "Hello." I thought maybe I had the wrong number. He advised me that my reaction must have been caused by the sun, not the product. He advised me to open it and try it again and that he would refund me if there was still an issue, I did the next day and had the exact same reaction. I could never reach him again after many attempts. I then tried Truffoire customer service by email, who advise me that they would try to reach the Kona location. They responded several days later saying that someone would be contacting me from the store. I never heard back, so I kept trying the phone customer service, but they kept saying that they could not help since it was purchased from a retailer. I eventually reached someone a couple of weeks later who said they would refund me for the purchase, after I explained. They even transferred me to a validation service to provide my credit card for the refund. This made me nervous, but I went ahead. It's been over 2 months now and no refund ever appeared. I kept trying to reach customer service with no success. Eventually I received a message saying that their number could not be reached from my calling area. My emails have also gone unanswered.
Do yourself and avoid this company at all costs. If you are not satisfied or have a bad reaction to their products, they will not stand by it.

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Just wow

The results were amazing

9 June 2023
Unprompted review
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Reply from Truffoire, Gourmet Skincare

Thank you for your feedback, Patty.

We are glad you are enjoying the results after using our products, and we hope you will continue to do so for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Rated 4 out of 5 stars

This eye cream Works!

The sales team was very professional and friendly.

5 June 2023
Unprompted review
Truffoire, Gourmet Skincare logo

Reply from Truffoire, Gourmet Skincare

Thank you for your feedback, Joanne. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

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