As a former Project Manager, it looks like this product was not properly beta tested for good UX UI Design. So let me explain. I add a number series that I want to block, call it 571 because I am gett... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Not the best experience honestly, at first it could identify basic calls but I still get calls from numbers and the app Is unable to identify them . I had to hire a personal sleuth I met on instagram... See more
I downloaded this app and immediately got random numbers and text messages. I also had my bank account hacked and had to flag the fraud department to stop any further attempts. Please avoid this compa... See more
If I could give zero stars I would. I have been paying for premium product and after updating to new iPhone, it no longer activates the screening, I have tried to get support and have been ghosted an... See more
Company details
Written by the company
We make it easier to know who’s calling and why. From identifying unknown numbers to stopping scams, Truecaller gives you the tools to communicate safely and with confidence.
Contact info
111 43, Stockholm, Sweden
- www.truecaller.com
2.0
Poor
247 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's very helpful knowing the id of the one who's calling you thank you so much
This is very helpful
31 August 2020
Unprompted review
Reply from Truecaller
Thanks, Andreas!
Your app doesn't show any caller…
Your app doesn't show any caller information anymore unless I guess it shows only for premium membership.
31 August 2020
Unprompted review
Reply from Truecaller
Hey Chris, you don't have to upgrade to Premium to identify callers. It's forever free! However, depending on what country you're in might make a difference in the information available to you. We're always working to improve our hit rate, and we appreciate the feedback.
They essentially seem to blackmail you…
They essentially seem to blackmail you with your own identity. This should be illegal. They refuse to send me an OTP or call, they tell me that if my number is listed on a website then send that is proof. I did, they said it’s not good enough. And they force you to send them a copy of your carrier bill. So I sent them a screenshot but it doesn’t have the number listed on it. This is ridiculous.
16 April 2020
Unprompted review
Reply from Truecaller
Hey Michael, sorry you feel that way and you had trouble. If you have the app, you can easily unlist your number without our assistance. However, if you do not have the app anymore, the only way to know that you own the number is proof of number ownership in another method. We don't have your email, so there is not way I can personally identify your previous efforts with our team. Sorry about that!
True Caller Yearly Subscriber
I have tried out True Caller for 3 days to see if it is what I am looking for before being billed upfront for the year and can say that I am pleased that since I installed the app on my Android smartphone that I can now tell which calls are legit and ones that are illegit or spam or fradualent callers before I pick up the phone, so that way I can reject the call or not answer the call. It is a must have app as people can tell who is trying to make contact with them and choose whether or not to answer the call. TrueCaller is like having a datavbase of unwanted and fraudulent callers.
20 January 2019
Unprompted review
Worth it 👍🏻
Great features. Quick and helpful customer support. Thank you.
21 March 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.