troocost.com Reviews 627

Aaron Lee from CLA Energy Services was incredibly helpful when trying to deal with queries that we had with Smartest Energy and the smart meters that we had issues with. Aaron was very organised, efficient and did what he said he would do, resulting in an acceptable outcome. I would not hesitate to recommend Aaron if you need someone to liaise with an energy company on your behalf.

We have been working closely with Sarah DK from Troo and her customer service is impeccable. Sarah has been dealing with our energy renewals and I cannot praise her enough not only has she been saving the company money but she is also very knowledgeable about the industry so we know we are in safe hands. Sarah is really helpful and always happy to answer our questions and explain things (even when we don’t understand it the first time!). We look forward to continuing working with Sarah and Troo.

After speaking to Heidi, she secured my electric at a very good price, it was a smooth service from start to finish. Heidi was very fair and transparent and maintained professional throughout.

I recently arranged for a new Gas contract for our company with Sean at Troo and all seems to have gone smoothly. Sean has been very helpful. Provided a lot of additional advice. He also is helping with some other contracts.

Sean is always helpful and goes above and beyond to help with any query I may have.
If he cant answer the question he will always find someone that can.
I have had a great experiance working with Sean and the team and will be returning when our contracts are up for renewal.

Peter was really helpful and understood my issue , he helped me work this out with ygp and I'm happy with the resolution

I have been dealing with Lindsey and she is wonderful! Not only has she got me good prices for the gas but she has helped me deal with someone pretending they are calling from the current energy company and into a right saga! She has handling it like a real trooper! The world needs more people like Lindsey! Troo you have a real gem there. Thanks for the help getting this in place and handling the drama.

I was approached by Anita at one of our sites. Usually I’m not interested in any sales pitch or anything like that, however Anita took a personal interest to our business and offered to help reduce our utility bills. Anita offered a full hands on approach where everything was handled by herself making the transition smoother and easier for us. She was very involved, caring, honest and fun. Anita worked very fast with us to get things sorted and understood the needs of our business. Her friendly and professional approach definitely made her the right person for the job. Anita hasn’t got an easy task, but because of her knowledge in the field, she effortlessly dealt with any obstacles. Anita’s colleague Jonny also gave me a call and updated me as to how we were getting on. Due to the professionalism and pleasant experience we are now liaising with Anita across all our sites. Thank you Troo and your staff have been amazing!

Kym Thorby has been extremely helpful and dealt with issues very promtly.

Thank you to Anita for coming in and helping us with our complex energy problem, she was really helpful and got it all sorted in no time.

Aaron was endlessly helpful and patient and got things sorted out quickly and efficiently.

Really good communication. Very reassuring to know you have experts help assisting you navigate the energy market & assist the business to save a lot of money.

Anita was so helpful in finding my business a new electricity tariff. Would definitely recommend any services from her. Thank you

Thankyou so much Troo & our new account manager Sonnie Terry, for your services so far, invaluable input to our energy accounts at our learning centre! Honest, Reliable, made the process completely stress free for me and managed to get us a significant saving against our current set up!

Will Definitely be recommending!

Straightforward honest intelligent appreciation of the issues involved.
Satisfactory outcome.
Aaron Lee of CLA energy

Deals with my concerns promptly and gets answers.

Troocost was very impressive overall in moving me to a less expensive supplier and, when one small matter arose, Aaron Bell was very efficient at resolving it. My electricity is MUCH lower than it was previously.

Aaron was not only able to validate that my new invoiced charges agreed with the new contract, he was able to talk with my electric supplier and answer a couple of extra questions expeditiously.

Very helpful and friendly service

Anita was very professional when looking at my usage of my gas and elec thank you so much for ur help.