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Trivantage Reviews 411

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 394 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from ordering to delivery. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with shipping costs, mentioning that they can sometimes be nearly equal to or even exceed the cost of the items ordered, and that shipping departments don't always follow specific instructions. A few other people also felt that some sales representatives were not as knowledgeable as expected or failed to send requested sample books, leading to delays for their customers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Order

People report positive experiences with order. Customers consistently praise the ease and speed of the... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the extensive selection of... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its reliability, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been doing business with TriVantage for 39 years, and they have consistently provided excellent service. Orders always arrive on time, and their chat support responds quickly and is extremely he... See more

Company replied

Rated 5 out of 5 stars

Trivantage is a great company to do business with. Wholesale pricing on Sunbrella Fabrics, which are generally always in stock, and a good selection of accessory products to get the job done professio... See more

Company replied

Rated 5 out of 5 stars

Sales rep went out of his way to help me find a specific grommet die that I had been searching for. I couldn't find the specific one I needed in their online catalog, but took a pictur... See more

Company replied

Rated 5 out of 5 stars

Our experience with Astrup/Trivantage is more than just 1 or the millions of experiences we have had with your company. Always for many many years they have been reliable to us, we consider Trivant... See more

Company replied


Company details

Written by the company

Trivantage is the nation's largest wholesale supplier for the awning, marine, upholstery, and shade sail industries. We are your one-stop shop for over 9,000 products, including premium performance fabric by the yard (featuring Sunbrella), marine hardware, trim, and essential supplies. We focus on B2B customers, offering product expertise, hassle-free ordering, and fast, reliable shipping to ensure your projects are completed on time. Partner with the industry expert!


Contact info

4.8

Excellent

TrustScore 5 out of 5

411 reviews

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Rated 5 out of 5 stars

Trivantage has the supplies we need on…

Trivantage has the supplies we need on a regular basis. The company is super easy to order from and orders ship in time.

17 March 2026
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Reply from Trivantage

We really appreciate you sharing your experience! We’re glad everything has been smooth and dependable. Thank you for your business!

Rated 5 out of 5 stars

Prompt service

18 March 2026
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Reply from Trivantage

Thank you for your feedback! We’re glad your experience was efficient, and we appreciate your business.

Rated 5 out of 5 stars

Great company

Great company. Excellent customer service!

20 March 2026
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Reply from Trivantage

We’re so grateful for your kind words! It’s wonderful to know you had a positive experience with us. Thank you for choosing us—we truly value your business!

Rated 5 out of 5 stars

Nice staff

Nice staff, fast shipping, good prices

20 March 2026
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Reply from Trivantage

Thank you for sharing your experience! We're happy to hear you had a great experience all around and we appreciate your business.

Rated 5 out of 5 stars

Ease of ordering and fast shipment

Ease of ordering and fast shipment. It all worked out fine.

20 March 2026
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Reply from Trivantage

Thank you for taking the time to share your experience. We truly appreciate you letting us know how things went and are grateful you chose to pass along your feedback.

Rated 5 out of 5 stars

The best experience at all

My experience is the best. Very fast shipping, professional customer service, and product availability

19 March 2026
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Reply from Trivantage

Thank you for taking the time to leave a review. We truly appreciate you letting us know what stood out to you and are grateful you chose to share your feedback.

Rated 5 out of 5 stars

Love the preferred customer service and…

Love the preferred customer service and lower shipping costs, super helps profitability

19 March 2026
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Reply from Trivantage

Thank you for taking the time to share your experience. We truly appreciate you highlighting the value you’ve found and the trust you place in us to support your business.

Rated 5 out of 5 stars

Always friendly and deliveries are…

Always friendly and deliveries are shipped asap and recieved when expected.

18 March 2026
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Reply from Trivantage

Thank you for taking the time to share your experience. We truly appreciate you recognizing the consistency and care you receive, and we’re grateful you chose to pass along your feedback.

Rated 4 out of 5 stars

Love your company but this last order…

Love your company but this last order took longer than expected, when we called to get a status. We were given incorrect information, and then it arrived a day later than we were told.

18 March 2026
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Reply from Trivantage

Thank you for taking the time to share your experience. We appreciate both your continued support and your openness in sharing how this order unfolded. Feedback like this is important to us, and we’re grateful you chose to let us know.

Rated 5 out of 5 stars

Our Workroom has used Trivantage since…

Our Workroom has used Trivantage since 2017.
Shipping & Handling costs are competitive, and Customer Service is outstanding. We just recently inquired concerning Waterproof Umbrella Cover fabric and had it delivered within the week. Excellent! Thank you.

18 March 2026
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Reply from Trivantage

Thank you for your continued loyalty and for taking the time to share this with us. We truly value the long‑standing relationship you’ve built with our team and appreciate you recognizing the consistency and support you’ve experienced. Hearing from customers who have worked with us over the years means a great deal.

Rated 5 out of 5 stars

Ordering online is easy and orders get…

Ordering online is easy and orders get delivered very quickly. Account rep is always available and helps with any issues.

17 March 2026
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Reply from Trivantage

Thank you for taking the time to share your experience! We’re so pleased to hear that the process has been smooth and it’s especially rewarding to know that the support you’ve received has been helpful and responsive. Your feedback means a lot to us, and we’re grateful for your business!

Rated 5 out of 5 stars

Great service and Representative of…

Great service and Representative of Trivantage and knowledgeable local branch personals.

13 March 2026
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Reply from Trivantage

Thank you for taking the time to share your feedback. We’re glad to hear you had a positive experience with our team and local branch, and we truly appreciate you recognizing their knowledge and support.

Rated 4 out of 5 stars

Trivantage may be decentralizing too much

Trivantage has always been at the top of the list for suppliers. They have always been fast and very reliable for orders.
I am concernced that last week I ordered three common items - webbing and two velcro goods. The three items came on three succesive days from three locations.
I don't think that's a good trend.

16 March 2026
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Reply from Trivantage

Thank you for sharing your feedback and for your continued trust in us over the years—we truly appreciate it. We’re glad to hear we’ve been a dependable supplier for you.

We also appreciate you bringing this recent experience to our attention. Your observation is valuable, and we’re grateful you took the time to share it with us.

Rated 5 out of 5 stars

Trivantage is outstanding

Trivantage is outstanding. Their customer service is great! We love the wide range of products, and shipping is always fast. Ordering is easy. Thank you!

13 March 2026
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Reply from Trivantage

Thank you for the wonderful feedback! We’re so glad to hear you’ve had a great experience with our team and that you appreciate our product selection. It’s also great to know the ordering process has been smooth and that everything arrives promptly. We truly appreciate your support—thank you for choosing us!

Rated 3 out of 5 stars

Quality

The order was good except for the keater Welt had no cardboard tube, so it all fell apart As soon as you cut off the 2 ties. have a picture to submit, but nowhere to submit it. Used to have a cardboard tube and a cardboard edge on both sides. So it wouldn't just fall apart and tangle up. seems the quality the last 30 year has decreased over the years.
Could talk about several product that I have noticed the quality is sometimes poor. socket for snaps that don't hold and fall off the studs. stammoid white binding that has too much glue on the folded edges. It comes out and gets all over the sewing Needle. makes the edge of the stammoid white binding look brown. The white stammoid light material sometimes look like people are drawing on it and playing when they're making it leaving weird marks all over the stammoid light I don't know if that's trivanage, but again, quality

16 March 2026
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Reply from Trivantage

Thank you for sharing this detailed feedback. We’re sorry to hear about the packaging issue you experienced and appreciate your expressing your concerns with product consistency and quality. Feedback like this is important to us, especially given your long history with these products, and it helps inform ongoing quality reviews. 

We truly value your long‑standing relationship with Trivantage and appreciate you bringing these concerns to our attention. Our team would welcome the opportunity to review the details further and look into next steps. Thank you again for taking the time to let us know about your experience.

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