My credit card number was stolen by them, charging $4000 worth of merchandise.
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I have bought from TSR several times before without an issue. This time was a complete farce. I had the winning bid for Fox 36 Kashima coated forks. They arrived in a battered box with 2 pieces o... See more
I'm tired of companies not being forthcoming when they are selling open box merchandise. The saddle I ordered did not come in the original packaging from the manufacturer. So it did not have the tool,... See more
Company replied
Ordered an item described as new on eBay (a returned unused item from Wiggle): didn't have the to fit it to my bike for two months and then found it was broken and useless. TriSport refused to provide... See more
Company details
Written by the company
TriSports.com is the online and retail triathlon gear shop, created for triathletes, by triathletes. We carry the highest quality triathlon equipment, gear, apparel, clothing, bikes, and all of the hard to find necessities that every triathlete needs, including triathlon wetsuits, triathlon bikes, bike travel cases, aero race wheels, hydration systems, aerobars, triathlon-specific clothing, and much, much more.
Contact info
5741 NE 87th Ave, 97220, Portland, United States
- 800-445-4790
- sales@trisports.com
- www.trisports.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Saved $600.00 on my new bike.
Fast shipment and a great price on this …
Fast shipment and a great price on this TT base bar. Will use again.
good experience
Price doubles
As a customer from Europa the price of my elbow pads for my triathlon bike doubled due to taxes and administrative expense. Without a notice.

Reply from TriSports.com
Great service & communication.
Gross misrepresentation and not fully refunded
A friend recommended Trisports for my swim gear purchase. I purchased a pair of swim fins based on the descriptions on your website. I ordered the swim fins based on shoe sizes listed and ordered exactly what I needed as trisports described. When I received this product, I could not even get the fins half way on. This was a gross misrepresentation of this product and I, the customer, got screwed. Right now your CSR refunded my return fee- unbelievable that you would even think about charging a fee to return a poor product, but was not refunded my initial shipping fees. If trisports wishes to do business online, policies should be in place that the customer does not get screwed if the product does not live up to its descriptions. I will be pursuing this further.

Reply from TriSports.com
Extra charge
I didnt expect to be charged for customs fees when I received my product at home.

Reply from TriSports.com
Quick and easy
I ordered a new wheelset from …
I ordered a new wheelset from Trisports. Everything was shipped out on time, and arrived exactly as ordered.
Loving those 303's!
Great service
Quick shipment good communication product as ordered in good condition
Excellent customer service
Excellent customer service. They were a lot of help in helping me find the right wet suit. Quick shipping as well.
Awesome service and fast postage to …
Awesome service and fast postage to Australia!!
This was my first time ordering from …
This was my first time ordering from TriSports and I couldn't have been more pleased with the service. I will definitely be coming back here for more gear.
Great Customer Service
Great customer service & fast shipping. Returns are easy with no hassle.
Not happy
I received my order in the UK within a couple of weeks but the 'best before date' on the product is only four months away. TriSports say this is plenty of time to use the 24 bottles of HotShots I purchased. If I were training for a marathon I might agree but I use the product to prevent cramp during mountaineering expeditions and I expected longer than four months within which to use the drinks. Overall, not happy and won't be buying from TriSports again.☹️

Reply from TriSports.com
Easy quick and efficient order and …
Easy quick and efficient order and delivery. Well done!!
Knowledgeable and helpful staff and good products.
I've ordered a couple of times now and the staff has always been super knowledgeable and very helpful, especially for someone like me, who is buying gifts for an adult son just getting into Tri racing. They walked me through all the best products and sizing and their recommendations were spot on. Very good service too.
Quick delivery.
Shipping was fast and product works …
Shipping was fast and product works great!
I qualified for the World Triathlon Age …
I qualified for the World Triathlon Age group Championships last year which meant that I had to follow USA Triathlons guidelines and procedures
in ordering my Team USA trisuit. This meant that it had to be ordered through TriSports. The manufacture of the suit was Tyr, so I wrongly assumed that I would be getting a good product as it was sold by TriSports. The first suit that I received was a total mess as the colors ran badly after one wash. They could not get me a replacement in time for the Championships which was very annoying as I looked like a clown. On my return from Cozumel I returned the trisuit and after a few weeks they sent me a replacement. Much to my annoyance this suit was just as bad with the colors running. Again I sent the suit back for replacement and received my new suit a few weeks later. To my horror the 3rd suit was just as bad!!! I contacted the responsible people and was informed that they no longer had any Team USA suits that they could send me. So, after all this waste of tome and unnecessary nonsense, I still have not got a Team USA suit. I was hoping that dealing with USA Triathlon, TriSports and Tyr, I was dealing with the three wise men. Sadly this was not the case as it turned out that I was dealing with the three Stooges. USA Triathlon for stating which suit to buy, TrispSports for selling it and Tyr for manufacturing it. What a bunch.

Reply from TriSports.com
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