TriEagle Energy Reviews 

257
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive and straightforward pricing, often finding their electric bills low and manageable. Many highlight the excellent, dependable, and efficient service, noting its reliability with rare power interruptions. Reviewers consistently commend the professional, helpful, and knowledgeable staff for providing top-notch customer service. However, some customers noted concerns about pricing, mentioning rates increased significantly upon renewal or that existing customers didn't receive favorable offers. A few others also felt customer service could be unhelpful or condescending, with issues like long wait times and difficulty resolving billing.

What people talk about most

Price

Reviewers mention positive feedback about price, with many customers expressing satisfaction with affordable... See more

Service

Customers consistently note positive experiences with service, often praising its reliability, efficiency,... See more

Customer service

People report positive experiences with customer service, often describing representatives as professional,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Subscription

Users describe ambiguous interactions with subscription renewals and contracts. Many customers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more

Rated 5 out of 5 stars

These folks truly care for their customers! I love them...the guy i was connected with even actually laughed at my attempted joke!! Very through and never condiscending, it's such a refreshing atmosp... See more


Company details

  1. Electric Utility Company
  2. Energy Supplier
  3. Green Energy Supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(257)

184 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been a Trieagle Energy going on…

I have been a Trieagle Energy going on 9 years. I first started with this company because they didn't require a deposit from me to start and that was a blessing for me. I'm 63 years old and I don't like change. My husband took care of all this kind of stuff and he passed away 3 years ago. I am very happy with Trieagle Energy and hope to be with them for along time to come.

26 May 2026
Unprompted review
Rated 4 out of 5 stars

Not easy to budget

TriEagle sends weekly reports that keep me up to date on usage. I used to have fixed payments with an annual true up but that went away so every month is a surprise bill.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

I have been with these guys 9 years now…

I have been with these guys 9 years now and can't think of one thing that I could complain about. Besides the cold spell in 21 when the grid went down I can only think of losing power a couple of times but was up and running real quick. Great rate also.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

My wait time was less than one minute

My wait time was less than one minute, and when the call was answered, my concern was resolved in less than 5 minutes. The age t was responsive, courteous and professional. She offered a solution and worked to help me obtain the outcome I desired.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Good company

We have been using Trieagle since we moved back to Texas from Arizona in 2018. We have had nothing but a positive experience. Every month they tell us how much electricity we have used and the corresponding cost. That is very helpful in planning our budget. We have had a positive experience .

20 May 2026
Unprompted review

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