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Company details

  1. Software Company
  2. Computer Accessories Store
  3. Software Vendor

Information provided by various external sources

TrialPay is the payment and promotions platform that instantly increases sales from your current traffic. We offer monetization solutions that convert shoppers for industry-leaders in Casual Games, Online Services, Retail, Social Apps and Software.


Contact info

2.0

Poor

TrustScore 2 out of 5

10 reviews

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1-star

No history of asking for reviews

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2.0

All reviews

(10)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't waste time on it

Don't waste time on it, you will endup completing one offer after the other and each time you will be only one away from finalising the process. Offcourse the email which you provide will be very quickly filled up with all sort of junk mail.

26 May 2024
Unprompted review
Rated 1 out of 5 stars

Worst support, no payment, ...

You almost every time dont get your award. If you don't get it you can contact the support, but if you get this as an answer after a few times...
"[...]Based on your transaction history, our team has been manually crediting your offers at an abnormally high rate [...] Please note, additionally, that our team reserves the right to disable access to TrialPay offers if you continue to submit receipts to our system.[...]"

How about fixing your fckn bad systems instead of telling customers "no you dont get any support, if you want some you will be "banned" from the system"

Worst support ever! Don't waste your time with fraudulent offers...

27 August 2018
Unprompted review
Rated 1 out of 5 stars

Unreliable software backed up by unhelpful, passive-aggressive customer support

I have used GoodSync on and off for several years. My final conclusion is:

GoodSync is garbage.

Typically, my GoodSync experience goes like this:

* I find that I have a sync task.

* I install the latest version of GoodSync, hoping that it has improved since my last attempt.

* I encounter a bunch of intermittent errors.

* I submit tickets through GoodSync's help system, and I receive prompt-but-generic-and-totally-unhelpful feedback.

* I delete GoodSync and resort to another solution.

Why do I keep going back to it? Because I paid for it, and I cling to the hope that they will eventually fix their software to the point where it's *minimally* effective. No dice. It remains as much garbage as it was when I purchased it.

Just some of the errors I've encountered:

* Locks up while attempting to sync to a folder. Just becomes totally unresponsive. The process needs to be killed, and often the machine rebooted, to recover from the lockup.

* "Undefined Error: 0." Constantly. This is GoodSync's version of "An error occurred." Could be a million reasons. Don't bother emailing GoodSync customer support - they don't know and won't help you.

* Sync jobs just fail, spontaneously, mid-sync. The sync is running perfectly, the volumes are both still available... aaaaaaaand it abruptly stops.

* The network browser is overdesigned and overcomplicated. All you want do is to specify a URL, a username, and a password. Sometimes it accepts the settings. Sometimes it doesn't, it just uses the old settings, and then barfs out random error messages.

I give up. They are never going to upgrade this software to minimal usability or competence. I have scoured all of my computer systems of this bloated trashware and deleted my registration information.

Don't make the same mistake I did. Don't waste your time, and don't give this developer money. You will regret every dime and every moment you spend on this garbage software.

23 August 2017
Unprompted review
Rated 1 out of 5 stars

customer service, what customer service

When it works it's great, but when you want customer support through apps like on facebook, good luck, no chance, waste of time useless company, the website "Support" links you too, just spams a reload continuously, and you cannot access them directly unless you are a customer or a developer using their stuff, so yeah, waste of time.

10 February 2017
Unprompted review
Rated 1 out of 5 stars

Getting as much info as they can about you without giving back anything

They ask you about your personal life, and refer you to their partners, then you get nothing. when I contacted them, they wrote back that they couldn't track my action and they 'suggest' I pick another partner. how much they have to earn to be able to 'track' your order, god knows. here is their reply:
Thank you for using TrialPay and for taking the time to email us.

After reviewing your customer log, it appears our system was unable to track the successful completion of the Toluna survey offer you attempted to complete to receive free GoodSync 9 Pro for Windows.

Please note that in order to successfully complete this offer, you must first qualify and then complete the full survey before you will be credited. As customer eligibility is determined by the offer provider and not by TrialPay, we are unfortunately not able to credit you at this time. I sincerely apologize for any inconvenience this may cause for you. In order to avoid future tracking issues, please be sure to provide current and accurate information.

If you are still interested in receiving GoodSync 9 Pro for Windows for free, you are welcome to select a different offer that suits your needs.

Regards,

Michelle
TrialPay Customer Support

17 October 2015
Unprompted review
Show reviews in all languages. (10 reviews)

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