Tres Energy Limited Reviews 

317
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the dedicated installation teams for arriving promptly, working with high efficiency, and always leaving home workspaces completely clean and tidy. Consumers also deeply appreciate the comprehensive, professional guidance provided by staff regarding advanced solar systems, battery packages, and helpful energy tariffs. Some reviewers were not happy with specific operational aspects, mentioning that representatives occasionally stayed too long during home consultations or that company management could sometimes feel a bit brusque. A few individuals additionally pointed out initial communication hurdles or temporary system troubles before receiving dedicated support and ultimate resolution from the team.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being professional and friendly.... See more

Service

Clients share positive opinions on service, highlighting efficient installations and professional staff.... See more

Product

Reviewers highlight positive aspects of product, noting that the equipment works perfectly and delivers the... See more

User experience

People report positive experiences with user experience, highlighting helpful staff who explain systems... See more

Customer service

Consumers find customer service to be positive and consistently express satisfaction with the ongoing support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The install team arrived on time and fitted the equipment correctly. The guys cleaned up after themselves. The monitoring on the battery allows us to see if our investment was paying us back, that s... See more

Rated 5 out of 5 stars

Customer service has been nothing but amazing, on the 22nd of December at 6pm we had an alarm light on our system, we called the office and spoke to Laura who dealt with the issue brilliantly for us... See more

Rated 5 out of 5 stars

At last a company which is thinking of its customers by putting the car of all the equipment under ‘one roof’. Too many companies are happy to take my money and then not give any after service.... See more

Rated 5 out of 5 stars

We are so pleased that we found TresEnergy. We have had solar panels for about 15 years but were not getting much benefit from them. Tres installed a full batteriy system and we now get so much back... See more


Company details

  1. Solar Energy Company
  2. Electric Utility Company
  3. Energy Supplier

Written by the company

We are a family run business with a combined 30 years of experience in renewable energy products and home improvement. We work to keep up to date with current product release to ensure our customers receive the best systems available. Our main goal is to take care of our customers, we offer a 24 hour phone service if they’re having any issues and we monitor their systems to make sure things are working correctly. Many times we have found issues before customers and resolved it free of charge. Our team take pride in their service, from the first conversation up until installation and follow up after. We make sure our installation team are quick and efficient.


Contact info

4.9

Excellent

TrustScore 5 out of 5

317 reviews

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No recent history of asking for reviews

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4.9

All reviews

(317)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely recommend

Excellent prompt service. Minimum fuss and high standards of fitting. Good, knowledgeable salesman (Mark). Problems sorted out promptly and we are very pleased with the results.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

This company called and declared that…they had to check the solar panel inverter, in line with government guidelines

This company called and declared that they had to check our inverter, under GOV guideline's for solar panel installations and made an appointment to do so. The second call checked we would be in and confirmed that the inverter check would take no longer than 10 minutes.
I arrived home half an hour after the visit should have completed to find a representative sitting in the kitchen talking to my husband at length about his previous occupation and gaining information about the house. On realising my husband was late for an appointment I reminded him and then overheard the representative saying ‘ How long will you be ? I realised this was more than a quick check on a converter, that it was actually a sales pitch and shortly after this, the representative left the house.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Mark has been very very helpful

Mark has been very very helpful, has lowered my electricity bill enormously. I did have to have extra batteries however the difference has been great. I believe in tres energy and have full trust in their company. I would recommend this to everybody who wants to have a huge reduction in their bills. Whenever I tell people how much I used to pay they nearly collapse. My bill is minimal compared to before; Mark explains everything so well!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Mark came on time

Mark came on time, very polite as usual, very friendly, and has introduced us onto another system, to future proof us with the batteries.

Good service thank you! Mark has been so helpful, explained everything to us. No added pressure. Thank you

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Battery storage

We now appreciate the benefits of the battery storgage and are delighted with the speed and help with installation. We also appreciate the reassurance that wwe can monitor input/output remotely.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

The company is very honest

The company is very honest, no hard sales and stick to what they say! Mark has been very helpful, very polite, office staff have been helpful, the whole team! Installers great, everybody!

7 July 2025
Unprompted review

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