While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Need to cancel my autorenew and cancel my subscription. As expected I get "oops, we've encountered an error, please try again later". try 3 times. Log a ticket to get them to cancel it. Try to submit the ticket, i get an error saying i've used more than 1000 characters. Which I have not. Can't submit a ticket. Unbelievable.
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Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
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Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
