I regularly use Trawick International for my trips to US and I found it very good. This time I had some trouble during the reservation process and I could not access the various documents necessary fo... See more
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Trawick International is a leading provider of travel insurance and global protection solutions, trusted by travelers worldwide since 1998. Our mission is to make travel safer, easier, and worry-free with innovative plans that cover everything from trip cancellation and delays to emergency medical care and specialized benefits. With 24/7 multilingual support and a network that spans the globe, we’re here to protect every journey — whether for leisure, business, study, or adventure. Anywhere your travels take you, Trawick International is ready to help you go further with confidence.
300 Fairhope Avenue, 36532, Fairhope, United States
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I filed a claim on Travel Insurance for the first time. My policy clearly said it covered Trip Interruption, both when you must join a trip late and when you must cut it short. We had to join our trip late after my husband became critically ill (on a ventilator in the ICU from Legionnaires Disease) and was still recovering on our planned date of departure. My claim was repeatedly denied, first for reasons that were completely unclear. Finally, I was told it was denied because the illness happened BEFORE the policy was effective. The effective date of the policy was the planned departure date. Of course the illness would have to happen before in order for there to be coverage for joining a trip late! Would it only cover you if you got sick ON the departure/effective date? That would be ludicrous. I filed several appeals. Aardy, the company we used to purchase the policy also filed appeals. I emailed two executives at Trawick - I heard back from Bailey Foster, but not from CEO Daryl Trawick. This is clearly an intentional loophole where vague language in the policy is interpreted in an illogical way. I would recommend never buying a Trawick policy.
Ive been using Trawick for years. Never have had to make a claim but I feel comfortable with the Company & that if I ever need to they will honor their policy

Reply from Trawick International
Site was easy to navigate and it was easy to compare plans.

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Reply from Trawick International
Great pricing on the plans that mattered. Thank goodness we never had to use it, but the plans were comprehensive and inexpensive.

Reply from Trawick International
I had to call three times due to confusion with the online presentation. Each time I called the agents were patient and helpful.

Reply from Trawick International
Natasha explained to us very well the difference in the procedures of reimbursement between going to a doctor for treatment for a non emergency and going to the hospital for a surgery. She was terrific and very reassuring .

Reply from Trawick International
No confusing options and add-ons, just select the limit and deductible and everything else falls into place.

Reply from Trawick International
Mary provided me with clear responses to all of my questions.

Reply from Trawick International
Easy process. I put my information into the website and very quickly received three different options with a comparison guide. I was able to quickly make my decision. Additionally, their prices were much better than other places I had searched in the past

Reply from Trawick International
Customer service was very helpful and knowledgeable.

Reply from Trawick International
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