I regularly use Trawick International for my trips to US and I found it very good. This time I had some trouble during the reservation process and I could not access the various documents necessary fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I enjoy having the security of an annual travel protection plan. This is my 3rd time getting insured by Trawick, and customer service is excellent whenever I had a question in the past. I have recomme... See more
Company replied
Trawick International- the day before we were supposed to fly out to Costa Rica, my husband was in a motorcycle accident. After getting everything sorted out, I reached out to Trawick international re... See more
Company replied
This review is for David H’s great performance. He works as a customer service representative for Surego, the company managing claims for Trawick. Through David’s comprehensive guidance on what docume... See more
Company replied
Company details
Written by the company
Trawick International is a leading provider of travel insurance and global protection solutions, trusted by travelers worldwide since 1998. Our mission is to make travel safer, easier, and worry-free with innovative plans that cover everything from trip cancellation and delays to emergency medical care and specialized benefits. With 24/7 multilingual support and a network that spans the globe, we’re here to protect every journey — whether for leisure, business, study, or adventure. Anywhere your travels take you, Trawick International is ready to help you go further with confidence.
Contact info
300 Fairhope Avenue, 36532, Fairhope, United States
- 251-661-0924 or Toll Free 888-301-9289
- info@trawickinternational.com
- www.trawickinternational.com
4.4
Excellent
2K reviews
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Dazed and confused
Was confused and had questions. They were clarified and answered.
1 September 2026
Unprompted review
Reply from Trawick International
Confusion cleared! 💜 We’re glad our team could answer your questions and help make everything a little easier to understand.
Good service
The customer service agent was professional and helpful. I cancelled my cover due to changes in my situation; this was completed seamlessly.
31 August 2026
Unprompted review
Reply from Trawick International
Plans change, and we’re glad we could make the rest easy! 💜 So happy our team made the cancellation process seamless from start to finish.
The insurance agent was very
The insurance agent was very, very nice and helpful and very patient with me
31 August 2026
Reply from Trawick International
Very, very nice deserves a very, very big thank you! 💜 We’re so glad our agent was patient, helpful, and made the experience a good one.
I needed insurance and got it.
26 August 2026
Reply from Trawick International
Needed coverage, got coverage. We love a successful mission! 💜 Thanks for choosing Trawick!
The one who helped us was very good.
21 August 2026
Reply from Trawick International
Sounds like you were in good hands! 💜 We’re so glad our team could help make your experience a great one.
Easy and reasonably priced
31 August 2026
Reply from Trawick International
Easy on the process, easy on the wallet. We love that combo! 💜 Thanks for choosing Trawick!
Seamless and comparatively affordable.
25 August 2026
Reply from Trawick International
Seamless AND a great value? That’s a travel win! 💜 Thanks for choosing Trawick!
Simple website with good alternatives…
Simple website with good alternatives that are easy to understand.
31 August 2026
Reply from Trawick International
Simple choices that actually make sense? We love that! 💜 Glad our site made comparing your options easy.
Bad claim experience
I filed a claim last spring for a lost suitcase. The process was exhausting and unsatisfying. I could not find the details of what was supposed to be covered anywhere. The claim paid out $64 for the depreciated value of an Eagle Creek suitcase. Surego wanted a receipt for every item that was in the suitcase.
15 June 2026
Reply from Trawick International
We’re sorry to hear the claims process left you frustrated. We understand how important it is for coverage and documentation requirements to be clear from the start, and we appreciate you sharing this feedback. We’ll make sure it is passed along to our claims team as we continue working to improve the experience. 💜
Good coverage
Good coverage. A little confusing to find just medical coverage without travel.
30 August 2026
Reply from Trawick International
Glad you found the coverage you needed! 💜 We appreciate the feedback on finding medical-only options and will share it with our team as we continue improving the experience.
affordable policy
28 August 2026
Reply from Trawick International
Great coverage without breaking the bank? We love to hear it! 💜 Thanks for choosing Trawick!
Good clear information
Good clear information. Customer service very helpful and courteous
19 August 2026
Reply from Trawick International
Clear answers and kind, helpful service? That’s exactly what we like to hear! 💜 Thanks for the shoutout to our team!
Policy was purchase with no fuss and…
Policy was purchase with no fuss and quickly. Agent was very efficient and friendly.
27 August 2026
Reply from Trawick International
No fuss, no waiting, and a friendly face to help? We love to hear it! 💜 So glad our agent made the whole process a breeze.
Reply from Trawick International
Kind, attentive, and helpful? That’s our kind of customer service! 💜 So glad our agent took the time to listen and explain everything clearly.
International Travel
Just completed health insurance for 2 International travelers, site was easy to understand and price for 2 people were very reasonable.
27 August 2026
Reply from Trawick International
International travel for two, covered without the headache! 💜 We’re glad our site made it easy to find the right coverage at a great value.
Reply from Trawick International
Customer service worthy of five stars? We’ll take it! 💜 Thanks for the love!
Awful experience with this insurance
Awful experience with this insurance. They have a sneaky definition for a Family Member and qualifying event is only covered if that member resides in USA, Canada or Mexico. So recently purchases policy did not disclose this clearly at the time of purchase and when my father passed away suddenly, and he was residing outside of North America they did not refund money for my tickets for a trip I had to cancel. Stay away from this insurance if you can. Awful company!
11 June 2026
Unprompted review
Absolutely awful
Absolutely awful. My partner tried to book my travel insurance for me from his country that i was visiting. With the same information it gave him one quote and me another. I will find a better insurance company next time that gives same quotes for the same information
26 August 2026
Reply from Trawick International
We understand why receiving two different quotes would be frustrating. Pricing can vary based on several factors entered during the quote process, so we’d be happy to look into what caused the difference in this case. Please email reviews@trawickinternational.com with the details of both quotes so our team can take a closer look. 💜
Very reliable and the customer service…
Very reliable and the customer service is great!
25 August 2026
Unprompted review
Reply from Trawick International
Reliable coverage + great people when you need them? That’s the goal! 💜 Thanks for trusting Trawick with your travels!
Trawick gave the most bang for the buck.
Time spent to resolve costs for travel insurance estimates were not too long. Trawick gave the most bang for the buck.
19 August 2026
Reply from Trawick International
Most bang for your buck? We’ll happily take that! 💜 Glad we could make finding the right coverage quick and easy.
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