Well organised tour from start to finish Excellent tour director very knowledgeable and helpful Good well appointed hotel with nicely decorated bedrooms Although a very popular and busy part of It... See more
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| Led by the heart. Guided by experts. For over 60 years, we have been taking people on the holiday of a lifetime, as a result, we can offer unrivalled local knowledge to help you get the best out of a destination. Whilst you could sit at home and pull together your own itinerary, mulling over which flight to take, where to stay and what to see when you get there - why not relax and let us look after the details.
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| Epic adventures, meticulous attention to detail. We're committed to making your holiday extra special. We take care in creating itineraries that are packed full of value with return flights, hand-picked accommodation, and plenty of incredible shared experiences. From the very start of your holiday and throughout, one of our expert Holiday Directors will be on hand to help guide you through your chosen adventure, making sure you get safely from A to B, sharing insights about the local culture, and of course taking you to all the best sights. There’s free time built into each tour for your to make your own discoveries too – your Holiday Director can point out where to eat, the best places to shop and pick up that all important souvenir, as well as a few places of interest that you won’t find in a guidebook. Book with confidence All Travelsphere holidays are financially protected via ATOL(flight-inclusive holidays) and financial failure insurance (non-flight packages). Additionally, any money paid to Travelsphere is held in trust until you return from your holiday. The trust is governed by an independent third party, so you are 100% protected no matter what. |
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Very well organised trips. Host guide was lovely and very knowledgeable. Trips were amazing and the local guides were brilluant.

Reply from Travelsphere
Rob Hay the tour guide was excellent in every respect. He cannot be faulted in any way. He was efficient in his planning, communicated accurately, was knowledgeable and very friendly.

Reply from Travelsphere
I and a friend have just returned from the spectacular Amalfi Coast. Our flight was delayed and we were greeted at the airport by a friendly Travelsphere representative and immediately chauffeured to our lovely hotel in style in a Mecedes car.
We stayed in Minori the perfect base for sightseeing trips and for swimming at the beach. It was just ten minutes from the hotel. Elifi our knowledgeable and vibrant guide escorted us on our boat and bus trips to Pompeii, Amalfi ,Capri and Ravello. She was very personable and provided us with such wonderful and memorable experiences of our visit here.
We also met such lovely people in our group who enhanced our enjoyment of our time here. Highly recommended.

Reply from Travelsphere
The tour was well designed a good location/hotel for all the excursions and free days Being based at just one hotel for the entire holiday made this ideal for a enjoyable relaxed experience of Lake Maggiore

Reply from Travelsphere
First class service the tour director was very knowledgeable about the area every thing ran smoothly. Hotel staff friendly and helpful absolutely fantastic experience this was our third holiday with Travelsphere and would definitely book another trip

Reply from Travelsphere
Many folks have spoke to the tour director and he says
Im doing my best
All i can do is to write a report
It is up to others to change things
Cause for Concern
Not a great start, late taking off, after a 4am get up, a chocolate bar for breakfast and you had to pay for a cup of tea! I think they thought the plane was full of 5 year olds.
If we had paid a cheap price to a holiday company or airline, but, not this.
Arriving in Verona we were told we had to wait for another 30 to 40 minutes for another flight which had not landed to join us, go and have coffee and breakfast.
Then, the coach broke down with faulty brakes.
As soon as we ordered, our guide said come now we are going, we waited another 15 minutes some left their food others had not ordered, confusion and disorganisation, there must be a better way. Is this the first time in Italy for Travelsphere, we are now in a depressing old and tired room with the window facing an even older brick wall.
By this time we had not eaten for 18 hours!
We woke up in the middle of the night room was 26c 75% humidity no air con spent ages trying to get it to work only to find hotel had turned it all off and staff needed the managers permission to turn on again!
Even Budget Hotels have AC.
This is not the Duty of Care and Best Practice of an experienced travel company.
Now the driver parked between a road sign and bollard and got stuck for 30 minutes, it took several members of the public and drivers in both directions to completely stop the traffic in order for him to make mutiple manovers to get back onto the road!
In 30 years of international travel i have not experienced anything like it!
Ive just sat on the bed and a hard protruding something has stuck into me from under the base fitted sheet, on stripping the bed, it was a piece of plastic someone had left behind!
27 euros if you want use their own swimming pool as a guest of the hotel!
We are now going for a walk to see if we can get a better hotel, nothing can be worse.

Reply from Travelsphere
The Guide/Ranger
The other 5 in my jeep
Seeing more animals than we thought we ever would

Reply from Travelsphere
Fabulous way to make new friends and see different countries with like minded people. The tour manager Jenny and our driver Moris were both very happy and enthusiastic about where they were taking us and very helpful

Reply from Travelsphere

Reply from Travelsphere
Great tour manager, plenty to see & do , great group , had a laugh & thoroughly enjoyed the tour, maybe consider those less mobile when walking as I found it ok but older people may struggle a bit

Reply from Travelsphere
Good itinerary.Very good tour manager and driver who worked well together.

Reply from Travelsphere
The holiday was great, but it could have been ruined. Our flight from Heathrow was cancelled by BA so we spent the first day and night at Heathrow. Our return flight from Milan was cancelled by BA so we had another night's delay.
However, our tour manager, Debbie was superb. She was calm, organised and professional and made sure we were well catered for and that the holiday went ahead successfully. Hotel was good (although the food was mediocre). Some of the tours had too much travel for too little visit.

Reply from Travelsphere
The itinerary was perfect for us. Karina was wonderful. Her expert knowledge enhanced every visit and her understated but effective organisation made everything work like clockwork. Karina's local knowledge meant that refreshment and lunch stops worked perfectly. The hotel was comfortable, well run with great views and helpful staff.

Reply from Travelsphere
Everything was well planned, with good flexibility when needed

Reply from Travelsphere
The actual holiday sites was fantastic, but the hotels, which are described as being 'hand picked' and 'great quality hotels', was basically a lie!! Most of the hotels were 2* & 3*, and we're on the outskirts of the towns which made it very difficult getting dinner, as the hotels didn't have a restaurant to eat.
Also we were placed with an inadequate tour guide who barely left the coach, apart from visits to Walmarts, which again is another story!
We have complained to Travelsphere about everything but was offered a measly amount compensation, less than 5% of the total cost of the holiday!

Reply from Travelsphere
The trip was great. Was able to see a lot of Italy in two weeks. The tour director was knowledgeable and kept us well informed.

Reply from Travelsphere
Great organised escorted trip to Austria. Good hotel with great views.

Reply from Travelsphere
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