Travel House - Pontypridd Reviews 

Sharon a very experienced and professional agent that again gave us the best service. Thank you

Staff as always were brillaint and got the best deal for us

Professional ,personal and friendly service .Kelly spent time accommodating my travel needs . Very relaxed atmosphere I felt fully confident with the knowledge and experience Kelly communicated to me .Having not booked a holiday through a travel agent before this has changed my view Looking to book again for later in the year .Thankyou Kelly

We are always welcomed with a warm and friendly atmosphere. These lovely group of ladies go above and beyond to find your perfect holiday that suits all your requirements. Staff are very kind, friendly and informative. I wouldn’t book anywhere else.

Popped in with general enquiry about cruises ended up booking 8 day cruise for next year.

Sharon was superb

Friendly staff, very knowledgeable, answered all our questions it was a great booking on process. Thank you all

We recently booked our upcoming trip to Texas with Sharon, and the service she provided has been outstanding from start to finish. Sharon has been incredibly helpful, professional, and patient throughout the booking process, taking the time to answer all of our questions and ensuring every detail was arranged perfectly. Her knowledge and attention to detail made the whole experience smooth and stress-free, and she went above and beyond to find the best options for us. We are really looking forward to our holiday and feel confident that everything has been taken care of thanks to Sharon’s excellent service. I would highly recommend her to anyone looking to book their next holiday. We had an excellent experience booking our holiday through this travel agent. :)

I dealt with a lovely lady called Poppy over messenger. She was quick to respond to each of me questions and full of knowledge and suggestions to help me book my dream cruise would highly recommend Poppy and Hays Travel

Very knowledgeable, very helpful

Kelly the staff member was really helpful and polite, and was a great help with our booking and informed us what the next steps where, and said to call in if we needed any further help, a really great service. Thank you Kelly

Staff are always polite and respectful and professional always make us feel relaxed when looking for a holiday

I always book with Travel House. Great service, wouldn’t book anywhere else.

I’ve had excellent experience booking my holiday with Sharon over the past year. From the very beginning, she was professional, knowledgeable, and attentive to my requirements. She took the time to understand exactly what I was looking for and provided several great options within my budget.
The entire booking process was smooth and stress-free, with clear communication throughout. Any questions I had were answered promptly, and I felt confident that every detail had been taken care of.
I highly rate Sharon and Travel house.

We booked a cruise with Kelly in the pontypridd shop, she goes above and beyond to get you the cruise you want.
Kelly also booked a cruise for us last September, that is why we went back again to her this year. Thank you Kelly

Kelly was so nice and really helpful a pleasure to talk to and she knew just what we wanted.

First class
Sharon was thinking of things that we didn’t think of she was very knowledgeable and acted in a professional manner.

Staff very helpful. The Book processing was easy to use.

Kelly is an exceptional travel agent. She has so much knowledge and makes every booking easy. Would highly recommend

The girls looked after us really well. The time they spent sorting out our cruise was not rushed. No matter what questions we asked, they had the answers. They were always welcoming and nothing was too much trouble. We again came away very happy.

As usual Sharon goes above and beyond to get everything thing sorted. Kelly is always willing to help too I am Sharon’s client but everyone at Travel House Pontypridd will help if the other isn’t in they are amazing efficient and nothing is too much trouble the after care is exceptional too. It’s worth travelling to get the service