A very good agent who quickly tapped into what was available and prices. She also gave good advice re the destinations and what we could do there during our day visit from the cruise. She was a coveri... See more
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Ellie was wonderful, as always! She listened to what I required, was very informative about the hotel & was very courteous and approachable!
An excellent and informative service. A variety of options offered so making the choice of holiday easier as we were uncertain which would be the best time to go. Also booked UK hotel prior to flight.... See more
Company replied
We knew where we wanted to go and when, Alana did the rest patiently, efficiently and to our entire satisfaction. Alana is a pleasure to deal with and a asset to Travel House Mumbles. She knows what s... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
21 Newton Road, Mumbles, SA3 4AS, Swansea, United Kingdom
- 01792366636
4.6
Excellent
74 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Ellie was wonderful!
Ellie was wonderful, as always!
She listened to what I required, was very informative about the hotel & was very courteous and approachable!
8 September 2026
Staff really helpfull
30 August 2026
A very good agent who quickly tapped…
A very good agent who quickly tapped into what was available and prices. She also gave good advice re the destinations and what we could do there during our day visit from the cruise. She was a covering agent from further afield.
15 August 2026
Excellent service
We had great service from the knowledgeable team. We're now looking forward to the holiday.
5 August 2026
Very professional and helpful.
8 August 2026
Friendly welcoming staff
Friendly welcoming staff. Helpful in explaining the details of the holiday chosen and answered my quieries fully.
21 July 2026
EURO RATE ??
I went to Gorseinon to get € in window says €115 so for £100 I should receive €115 ?? But I was charged £103.09 why I rang mumbles branch and they put the phone down on me time 15 08 pm
27 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ellie did a great job
Ellie did a great job and had me booked as requested in quick time.
5 July 2026
Reply from Travel House - Mumbles
Thank you for your 5-star review! We are so pleased to hear that your booking was handled efficiently and to your satisfaction. We appreciate your kind words.
Kind Regards,
Ellie
Great staff who are polite
Great staff who are polite, friendly, who listen and are proactive and reassuring.
26 June 2026
Reply from Travel House - Mumbles
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided you with such a positive experience. We always strive to be polite, friendly, and proactive.
Kind Regards,
Ellie
Excellent service
Excellent service, many thanks to Abbey for all her help. This is the third cruise we've booked with the travel house in mumbles, once again cannot fault the service.
13 June 2026
Reply from Travel House - Mumbles
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive excellent service and that we could assist with your third cruise booking. We appreciate your continued loyalty!
Kind Regards,
Abi
Ive had 2 holidays through Travel house…
Ive had 2 holidays through Travel house in mumbles staff are always very polite and go out of there way to help with everything . All in all a very positive experience. Would highly recommend.
22 May 2026
Unprompted review
Reply from Travel House - Mumbles
Thank you for your wonderful 5-star review! We are so pleased to hear that our team consistently provides polite and helpful service, making your holiday experiences positive. We truly appreciate your recommendation!
Kind Regards,
Travel House Mumbles
We have booked there before and because…
We have booked there before and because we have always had great service it was our first stop
The 5 star service given was also given this time.
23 May 2026
Reply from Travel House - Mumbles
Thank you for your wonderful 5-star review! We are so pleased to hear that your continued trust in us has been rewarded with excellent service once again. We truly appreciate your loyalty!
Kind Regards,
Travel House Mumbles
Reply from Travel House - Mumbles
Thank you for taking the time to leave us this lovely review. We are so pleased our team was helpful and provided good information.
Kind Regards,
Travel House Mumbles
Brilliant assistance with Ellie from…
Brilliant assistance with Ellie from start to finish absolutely amazing young lady in mumbles branch Newton road
28 March 2026
Reply from Travel House - Mumbles
We are thrilled to hear about the brilliant assistance you received from our team member at the Mumbles branch. Your kind words are greatly appreciated.
Kind Regards,
Ellie
I was only booking a flight but the…
I was only booking a flight but the staff couldn't have been more helpful top marks
21 March 2026
Reply from Travel House - Mumbles
We're so glad our staff provided such helpful assistance with your flight booking. We appreciate your kind words!
Kind Regards,
Travel House Mumbles
Excellent
An off the cuff booking
The staff were excellent - knowledgeable and patient! Very pleasant.
Thank you girls.
26 March 2026
Reply from Travel House - Mumbles
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was knowledgeable and patient, making your booking experience a pleasant one.
Kind Regards,
Travel House Mumbles
Very helpful and pleasant staff
27 March 2026
Reply from Travel House - Mumbles
Thank you for your wonderful feedback! We are so pleased to hear that you found our team helpful and pleasant. We truly appreciate your kind words and look forward to assisting you again in the future.
Kind Regards,
Travel House Mumbles
Polite helpfull service
1 March 2026
Reply from Travel House - Mumbles
Thank you for your 5 star Review! We are pleased that you found our service helpful and polite. We will look forward to assisting you again in the future.
Kind Regards,
Travel House Mumbles
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