Craig was amazing, he found a great trip that met our needs and showed everything about the trip to reassure use that the trip would work, this was not an easy task as we are travelling with a disable... See more
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Arrived from Australia and had no idea how to book a holiday to Portugal from UK. Everthing was arranged quickly, efficiently and nothing left to chance or to worry us. We couldn't fault the experienc... See more
Company replied
Charlie was brilliant. Very attentive and listened to our needs and made excellent recommendations that both broadened my thinking and saved us lots of money. Highly recommended will use travel house... See more
Company replied
Anni is the best! I always go to Anni at Travel House Cwmbran, to book our holidays. This time she has booked us on a fantastic trip to the Maldives, somewhere I have always wanted to go. She always... See more
Company replied
Company details
- Travel Agency
- also in
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
9 General Rees Square, Cwmbran, NP44 1AH, Torfaen, United Kingdom
- 01633 328000
4.9
Excellent
628 reviews
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Outstanding customer care
Outstanding customer care
The branch was busy when entering and we took a seat within minutes your travel consultant Codi- Marie guided us to take a seat at her work station and was very courteous polite and professional in assisting us in booking next year's holiday. All in all a very pleasant experience having not booked here before and what impressed us even more the travel consultant walked with us to the exit and opened the door, WOW an asset to you
2 August 2026
Reply from Travel House - Cwmbran
We are so happy to hear about your positive experience with us! It's wonderful to know that our travel consultant provided such courteous, polite, and professional assistance in booking your holiday. We truly appreciate you sharing your kind words and are delighted that we could make your first booking with us a very pleasant one. We look forward to assisting you again in the future.
Reply from Travel House - Cwmbran
We are so happy to hear about your positive experience! We truly appreciate your kind words and feedback. Thank you for sharing.
david was very good at explaining…
david was very good at explaining everything about the holiday
1 August 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was excellent at explaining all the details of your holiday.
Dave stayed late to complete my package…
Dave stayed late to complete my package holiday,all booked up at a competitive price,thank you.
25 July 2026
Reply from Travel House - Cwmbran
We are so pleased to hear that we could assist you with your package holiday at a competitive price. We appreciate your kind words!
A good understanding of what we wanted…
A good understanding of what we wanted and useful information of the hotel and resort by Anni.
25 July 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the information provided useful and that we understood your needs well.
Fantastic service
Fantastic service, Charlie couldn’t do enough for us, all the staff were friendly, even had a glass of wine whilst deciding which cruise to book.
26 July 2026
Reply from Travel House - Cwmbran
We're so happy to hear you had such a wonderful experience with us! It's fantastic that our team made your cruise booking enjoyable. We appreciate your kind words.
Anni was great and helped us find a…
Anni was great and helped us find a lovely holiday! We will be back next year to book our honeymoon ☺️☀️
26 July 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member provided excellent service and helped you find a lovely holiday. We look forward to helping you plan your honeymoon next year!
Great service
Great service, & great team! Spend ages looking for a family holiday within budget! Took the time to speak to the kids, and keep them entertained while we was booking! Always a pleasure! Thanks team! See you again soon!
26 July 2026
Reply from Travel House - Cwmbran
Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you had such a positive experience finding your family holiday with us. It's fantastic to know that our team was able to assist you in finding something within your budget, and we're especially pleased that we could keep the children entertained during the booking process. We look forward to seeing you again soon!
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service to be professional and efficient. We appreciate your feedback.
Craig is wonderful and extremely…
Craig is wonderful and extremely helpful. I have been buying my holidays from him for over 3 years now
25 July 2026
Reply from Travel House - Cwmbran
We're so happy to hear about your positive experiences and continued loyalty. We truly appreciate your kind words and long-standing support!
On a hot Friday
On a hot Friday, we were offered a cold drink, even before we had discussed a booking with an agent. Anni was very helpful and guided us through the booking, with no problems. Excellent service all round. Keep up the good work!
18 July 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that you received excellent service and that our team was helpful. We appreciate your kind words!
Great service
Charlie was lovely, very helpful, friendly and made sure we have everything we need. Will definitely be back
25 July 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We're so pleased to hear that you had such a positive experience and that our team member was helpful and friendly. We look forward to welcoming you back again soon.
We we went into the travel agency…
We we went into the travel agency knowing what we wanted so that helps, the assistant went through everything and we departed satisfied. Friendly staff, well done 👍
24 July 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our assistant was able to help you and that you departed satisfied with our friendly staff.
Staff friendly ,and the patience to…
Staff friendly ,and the patience to find the right holiday for us
16 July 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was friendly and patient in helping you find the perfect holiday.
Staff made us welcome during booking
Staff made us welcome and ensured that everything was made clear as to the arrangements made.
Staff very efficient working together at times to make sure we were happy with arrangements.
My Wife and I are well into our Eighties so patience is required and they coped exceptionally well.
23 July 2026
Reply from Travel House - Cwmbran
Thank you so much for your wonderful 5-star review! We are delighted to hear that our staff made you feel welcome and ensured everything was clear. We always strive to provide excellent service and patience for all our customers.
Easy to book in cwmbran store
Easy to book in cwmbran store. Craig was above and beyond trying to find us a good deal
16 July 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful feedback!
We're so pleased to hear that booking was easy at the Cwmbran store and that one of our team members went above and beyond to find you a great deal. We'll be sure to pass along your kind words. We appreciate you choosing us!
Craig has been excellent with us today…
Craig has been excellent with us today in the cwmbran store with an outstanding customer service and actually gave us the holidays we wanted for a very good price. Lapland and florida booked
23 July 2026
Unprompted review
Reply from Travel House - Cwmbran
Thank you so much for your wonderful 5-star review! We are delighted to hear that you had such a positive experience in our Cwmbran store and were able to book your dream holidays to Lapland and Florida at a great price. We truly appreciate your kind words.
The young woman that did our booking…
The young woman that did our booking was most pleasant. We were sorted out very quickly.
23 July 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that your booking experience was pleasant and that everything was sorted out quickly for you.
Excellent service
Very friendly and helpful while being totally professional. very happy with holiday package purchase.
Thank you travel house.
23 July 2026
Reply from Travel House - Cwmbran
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team friendly, helpful, and professional, and that you are very happy with your holiday package.
Great service
Great service, David was great and got me a far better deal than I could find online
19 July 2026
Reply from Travel House - Cwmbran
We're so happy to hear we could provide you with such great service and a better deal. Thank you for your kind words!
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