Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
Company replied
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See what reviewers are saying
Nicola Jones who works at the Bridgend branch is our go too. We have followed Nic from other holiday companies because she knows what she's doing. Understands your needs, gives a valued opinion especi... See more
Company replied
Great service Carmen in bridgend store helped me buy skiing holiday (never been skiing before ) and advised would would should book for
Company replied
Hi went in looking for a 4 night break with coach company the lady Nicola got books helped us choose the trip that suits us very polite lady nothing was too much trouble very social looking approach f... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
8 Adare Street, Bridgend, CF31 1EJ, Mid Glamorgan, United Kingdom
- 01656662438
4.9
Excellent
479 reviews
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Nicola was excellent finding us a…
Nicola was excellent finding us a holiday. Nothing was to much trouble.
25 January 2026
Reply from Travel House - Bridgend
Thank you so much for your kind feedback. We’re delighted to hear that Nicola provided excellent service and made finding your holiday such a smooth experience. She’ll be thrilled to know her efforts were appreciated. We hope you have a wonderful trip and look forward to helping you again in the future! - Travel House Bridgend
Reply from Travel House - Bridgend
Hi Mr Wilkinson. Thank you for your 5* review, we are glad that we were very easy to talk to and helpful. Hopefully see you soon
Reply from Travel House - Bridgend
Thank you so much for your kind feedback! We’re delighted you enjoyed our friendly, efficient service and really appreciate you taking the time to share your experience.
– Travel House Bridgend
Nicola so helpful…
As always Nicola was brilliant ery helpful and got us the best deal
21 January 2026
Reply from Travel House - Bridgend
Thank you so much for your kind words! We’re thrilled to hear Nicola was brilliant and able to help you get the best deal. We really appreciate you taking the time to leave a review.
– Travel House Bridgend
Great service from Nicola!
Nicola was really knowledgeable , she gave us great advice and helped us choose a fabulous holiday
17 January 2026
Reply from Travel House - Bridgend
Thank you so much for your lovely feedback! We’re delighted to hear that Nicola was able to share her knowledge, give great advice, and help you choose a fabulous holiday. We’ll be sure to pass on your kind words to her. We hope you have an amazing trip and look forward to helping you again in the future 😊 - Travel House Bridgend
Danielle and Karley were really…
Danielle and Karley were really knowledgeable and helpful
16 January 2026
Reply from Travel House - Bridgend
Thank you for your great review. We’re delighted to hear that Danielle and Karley were so knowledgeable and helpful. We’ll be sure to pass on your kind words to them. We really appreciate your feedback and look forward to seeing you again.
Excellent service
Excellent service. Very helpful nice to now it in town and easy access.
16 January 2026
Reply from Travel House - Bridgend
Thank you for your kind review. We’re really pleased to hear you had an excellent experience and found our service helpful. It’s great to know our location and easy access made a difference for you. We truly appreciate your support and look forward to helping you again.
very helpful ,pleasant .
17 January 2026
Reply from Travel House - Bridgend
Thank you for your lovely feedback. We’re glad you found our team helpful and pleasant. Your support means a lot to us, and we look forward to welcoming you again.
Went in for a brochure and ended up…
Went in for a brochure and ended up booking a cruise , friendly staff with a lot of experience. Nothing is too much trouble for them .
8 January 2026
Reply from Travel House - Bridgend
Thank you so much for your lovely review! We’re delighted to hear that what started as a brochure visit turned into booking a cruise 😊 Our team takes great pride in offering friendly, experienced service, and it’s wonderful to know that came across. If there’s anything you need before you travel, we’re always happy to help. We hope you have an amazing cruise!
Amy was very informative and helpful…
Amy was very informative and helpful felt u were looked after
15 January 2026
Reply from Travel House - Bridgend
Thank you for your lovely feedback! We’re so pleased to hear that Amy was informative and made you feel well looked after. We’ll be sure to pass on your kind words to her. If we can help with anything else, please don’t hesitate to get in touch.
Reply from Travel House - Bridgend
Thank you for such a lovely review !
Very helpfull and friendly staff
3 January 2026
Reply from Travel House - Bridgend
Thank you for your kind review! We’re really pleased to hear you found our team helpful and friendly. We truly appreciate your feedback and look forward to helping you again in the future.
The relaxed and professional way we…
The relaxed and professional way we were dealt with in the shop.
5 January 2026
Reply from Travel House - Bridgend
Thank you for your kind feedback. We’re delighted to hear that you found your experience both relaxed and professional. Providing a welcoming environment and excellent service is very important to us, and we truly appreciate you taking the time to share your experience. - Travel House Bridgend
We we're assisted by Danielle who was…
We we're assisted by Danielle who was very easy to talk to with a warm nature and excellent customer service.
We were made to feel very comfortable in Danielle company.
Danielle gave clear and precise information with regards to our holiday even though we had already made the decision to visit cala bona in Majorca for the second time.
There was a very warm atmosphere in the shop.
We feel all the staff who we have had contact with previously to book our holidays go above and beyond with their customer service this includes Nicola, Carmen and Amy.
We were very pleased with the discount we received😀
We will always return to the Bridgend shop to book our holidays which we have for many years.
Thank you all very much
Allison &Jim Evans
28 December 2025
Reply from Travel House - Bridgend
Thank you so much, Allison & Jim, for taking the time to leave such a lovely review.
We’re delighted to hear that Danielle made you feel so comfortable and well looked after, and that her warm nature and clear advice helped make your booking experience enjoyable once again. It’s also wonderful to know you felt such a welcoming atmosphere in the shop.
Your kind words about the whole team — including Nicola, Carmen and Amy — really mean a lot to us. We’re very proud of our Bridgend team and their commitment to going above and beyond for our customers.
We’re so pleased you were happy with the discount and truly appreciate your continued loyalty over the years. We look forward to welcoming you back to the Bridgend shop again soon to plan your next holiday.
Thank you once again for your support and trust.
Warm regards,
The Bridgend Team ✈️😊
Reply from Travel House - Bridgend
Thank you for taking the time to leave this review! We’re glad we could be attentive and helpful, and we look forward to assisting you again.
Reply from Travel House - Bridgend
Thank you for the lovely review! We’re glad Danielle was helpful and provided good advice. Wishing you a fantastic holiday later this year
Reply from Travel House - Bridgend
Thank you for the great review! We’re so glad we could help and really appreciate you taking the time to share this and we hope to see you again soon! - Travel House Bridgend
Why go anywhere else
We've dealt with the Travel House for many years, there Customer Service is superb.
Wouldn't go anywhere else
15 December 2025
Reply from Travel House - Bridgend
Thank you for such a lovely review!
A warm welcome
A warm welcome, help in looking for our holiday and all completed in a very quick time.
13 December 2025
Reply from Travel House - Bridgend
Thank you so much for your kind feedback! We’re delighted to hear you received a warm welcome and that our team was able to help you find your holiday quickly and efficiently. We really appreciate you taking the time to share your experience and hope you have a fantastic trip. We look forward to helping you again in the future! 😊
Danielle - Branch Manager
Reply from Travel House - Bridgend
Thank you for your kind feedback. We’re delighted to hear that Karly was professional and extremely helpful. We’ll be sure to pass along your comments to her.
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