From start to finish booking with Rebecca and her team at Travel Counsellors was stress free. Having sent a list of wishes a number of options were shared, then once confirmed the trip we wanted the b... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Holiday Accommodation Service
- Ski Holidays
- Tour Operator
Written by the company
At Travel Counsellors, we are more than just a travel company - we are a community of caring professionals dedicated to creating extraordinary travel experiences. Whether that’s when we’re crafting personal travel itineraries for our leisure customers and corporate clients, supporting our Travel Counsellor business owners to show care and outstanding levels of personal service to their customers, working positively with our supplier partners, or by simply, looking after one another, within our people-powered, globally connected community. Our innovative and fast-growing technology platform enables the human connections our Travel Counsellors create every day. Now numbering over 2000 Travel Counsellors in six countries, our community is growing but we continue to deliver the personal touch, aiming to make each interaction with our customers, our partners and each other, feel special. We recognise that travel is both a privilege and can be used as a force for good, not only for the purposes of education, experience and, of course, enjoyment, but to support the communities across that globe that we travel to and work within. Our aim is to continue to create a diverse, open, and inclusive community here at Travel Counsellors, where memories are made daily, and where people – our TCs, customers, clients and colleagues – beat at the very heart of everything we do. Travel Counsellors is the proud winner of a 2020 Queen's Award for Enterprise in International Trade, Best National Travel Retailer in the 2022 British Travel Awards, TTG Top 50 Luxury Travel Agency of the Year 2024, TTG Top 50 Business Travel Agency of the Year 2024 and listed in the Sunday Times Best Places to Work 2024, supported by WorkL.
Written by the company

Contact info
Travel Counsellors is based in the UK, Ireland, the Netherlands, Belgium, South Africa, UAE , United Kingdom
- www.travelcounsellors.com
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Superb holiday
Superb holiday, carefully planned by my Travel Councillor, Jade Hawkins, who always goes above and beyond.
From start to finish booking with…
From start to finish booking with Catherine Fetherston led to a seamless, stress free travel experience and wonderful family holiday in Es Canar Ibiza. We thoroughly recommend arranging your holiday with Catherine 👏
Stress free holiday planning with TC
Looking for a Mum/Daughter holiday for a week in the sun became really overwhelming and I was going round in circles. I got in touch with Katie Bennett from Travel Counsellors and she was brilliant from the start, taking all the stress away. Katie asked for my brief, really understood what I was trying to achieve and came back with several amazing quality options which were all spot on- I wanted to book them all! The App is brilliant and all your quotes are saved in one place with all the information you need. With Katie's expert knowledge and guidance we narrowed it down the the right one and I could not be happier. Katie really does go the extra mile to make the booking experience personal and enjoyable, everything is made clear up front and she works hard to get the best deal. I would say forget the hours of trawling through the internet wondering if you are doing the right thing and get in touch with Katie. This was my first time booking through TC and would definitely use Katie again.
Stress Free Process
The TC team made the holiday stress free, everything was organised perfectly to make our holiday as smooth as possible.
Marco Williams did a great job finding…
Marco Williams did a great job finding us yet another holiday experience.
We loved Sorrento and Marco was there when we had a slight hiccup. The hotel was in a great location to explore all the exciting things locally.
If you don’t use a travel agent then Marco is a great reason to actually use an agent.
He books you in , chooses great options based on a consultancy. And is always on hand to sort any issues.
I strongly recommend Marco
Rob Fisher
Surprise birthday trip
Sally and Matt couldn't have been more helpful in helping organise a recent trip to Singapore and Kuala Lumpur. From arranging travel to suggesting restaurants/bars and booking trips, nothing was too much bother. Regular check ins and updates kept everything running smoothly and made arranging this surprise holiday a pleasure. We have used Travel Counsellors before and will definitely use them again. If arranging a trip seems a bit daunting, we would 100% recommend giving them a call. You won't regret it
Gemma Pauley was brilliant - would recommend!
Gemma is absolutely fantastic! She is so helpful, knowledgeable and patient when booking our trips. She arranged everything for us, including our dietary requirements for the flight, making the whole process completely stress-free.
She is always at the end of the phone for any queries, both before we travel and whilst we’re away. She is always happy to help and takes the time to understand our needs, especially when we need advice with our holiday itinerary.
Thank you, Gemma, for making our America holiday so special and for making sure everything ran so smoothly. We really appreciate everything you do! ✈️🇺🇸
Trip to Las Vegas
Robin was great in organising everything for our trip to Las Vegas and was happy to discuss any changes to our itinerary. The hotels he chose for us were perfect. Everything went smoothly and he kept us informed of any changes etc.
Always great to know Travel Counsellor…Collette Howse
Always great to know Travel Counsellor Collette Howse has your back covered especially with recent NATS events should there be an issue. With Collette it always feels personal and she always goes the extra mile to ensure everything goes smoothly. Highly recommend her.
We were kept informed at all stages of…
We were kept informed at all stages of the booking
Skopolos...Village Hotel
We booked a holiday to Skopolos in January with Alison Audd...after receiving several recommendations from friends who have used her to plan holidays.
I knew the hotel I wanted to go to and this was booked easily her price was good.
They booked our seats and delt with tickets etc. All very easy and stress free.
Our holiday was fantastic and our hotel room definitely one of the best in the hotel.
Transfers ferry crossings went well and we luckily had no flight delays.
We will certainly use Alison again .
Fantastic trip
As always Lindsey provided us with a fantastic service and found us a wonderful hotel in Crete.
Our excellent experience using Sarah Comrie
Our experience using Sarah Comrie, our travel counsellor was faultless. Sarah provided competitively priced services, and then supported and helped us at every stage. She responded quickly and effectively to any questions, and was always available to sort even the smallest of issues. We are, and will continue to, use her for future holidays.
Dutch/Italian trip
Kay, our travel counsellor, was first class from start to finish. Organisation, planning, communication and follow-up were all excellent - and some really nice personal touches along the way. Everything ran smoothly throughout our trip, and we knew we had support available if needed.
Keeley and Linda, Travel Counsellors
Absolutely fantastic service from Keeley and Linda at Travel Counsellors. They take care of everything for you and deal with any queries promptly. Nothing is too much trouble. We've booked with them before and will certainly do so again.
It's reassuring to know that if you need anything at all they are just a phone call away.
George made this holiday stress free
George made this holiday stress free
No worries about anything in relation to travel
Hotel and resort were fab ,true to all the reviews
Comprehensive support all the way
This is my third booking with Bryony at Travel Counsellors - and not my last!
Bryony Hordern knows the ropes, the inside tracks, the ways to find the best. She maintains gentle contact and support all through the travel experience, right til I am back "at home" - and then it continued : helped sort out how to apply for compensation and where else to go when there seemed a short fall in request and action. Well beyond what it says on the marketing tin. Much more comprehensive. Thank you
Really easy to work with Grant and his…
Really easy to work with Grant and his team. Plenty of appropriate and timely communications. Thanks to Grant for getting our wedding anniversary noted by Fred Olsen as it was celebrated on board by the restaurant team and there were flowers, fizz and sculptured towels in the room.
Hayley was fantastic and found us…
Hayley was fantastic and found us exactly what we wanted for our get away. Highly reccommend
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