From start to finish booking with Rebecca and her team at Travel Counsellors was stress free. Having sent a list of wishes a number of options were shared, then once confirmed the trip we wanted the b... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Holiday Accommodation Service
- Ski Holidays
- Tour Operator
Written by the company
At Travel Counsellors, we are more than just a travel company - we are a community of caring professionals dedicated to creating extraordinary travel experiences. Whether that’s when we’re crafting personal travel itineraries for our leisure customers and corporate clients, supporting our Travel Counsellor business owners to show care and outstanding levels of personal service to their customers, working positively with our supplier partners, or by simply, looking after one another, within our people-powered, globally connected community. Our innovative and fast-growing technology platform enables the human connections our Travel Counsellors create every day. Now numbering over 2000 Travel Counsellors in six countries, our community is growing but we continue to deliver the personal touch, aiming to make each interaction with our customers, our partners and each other, feel special. We recognise that travel is both a privilege and can be used as a force for good, not only for the purposes of education, experience and, of course, enjoyment, but to support the communities across that globe that we travel to and work within. Our aim is to continue to create a diverse, open, and inclusive community here at Travel Counsellors, where memories are made daily, and where people – our TCs, customers, clients and colleagues – beat at the very heart of everything we do. Travel Counsellors is the proud winner of a 2020 Queen's Award for Enterprise in International Trade, Best National Travel Retailer in the 2022 British Travel Awards, TTG Top 50 Luxury Travel Agency of the Year 2024, TTG Top 50 Business Travel Agency of the Year 2024 and listed in the Sunday Times Best Places to Work 2024, supported by WorkL.
Written by the company

Contact info
Travel Counsellors is based in the UK, Ireland, the Netherlands, Belgium, South Africa, UAE , United Kingdom
- www.travelcounsellors.com
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Trip to Las Vegas
Robin was great in organising everything for our trip to Las Vegas and was happy to discuss any changes to our itinerary. The hotels he chose for us were perfect. Everything went smoothly and he kept us informed of any changes etc.
Always great to know Travel Counsellor…Collette Howse
Always great to know Travel Counsellor Collette Howse has your back covered especially with recent NATS events should there be an issue. With Collette it always feels personal and she always goes the extra mile to ensure everything goes smoothly. Highly recommend her.
We were kept informed at all stages of…
We were kept informed at all stages of the booking
Skopolos...Village Hotel
We booked a holiday to Skopolos in January with Alison Audd...after receiving several recommendations from friends who have used her to plan holidays.
I knew the hotel I wanted to go to and this was booked easily her price was good.
They booked our seats and delt with tickets etc. All very easy and stress free.
Our holiday was fantastic and our hotel room definitely one of the best in the hotel.
Transfers ferry crossings went well and we luckily had no flight delays.
We will certainly use Alison again .
Fantastic trip
As always Lindsey provided us with a fantastic service and found us a wonderful hotel in Crete.
Our excellent experience using Sarah Comrie
Our experience using Sarah Comrie, our travel counsellor was faultless. Sarah provided competitively priced services, and then supported and helped us at every stage. She responded quickly and effectively to any questions, and was always available to sort even the smallest of issues. We are, and will continue to, use her for future holidays.
Dutch/Italian trip
Kay, our travel counsellor, was first class from start to finish. Organisation, planning, communication and follow-up were all excellent - and some really nice personal touches along the way. Everything ran smoothly throughout our trip, and we knew we had support available if needed.
Keeley and Linda, Travel Counsellors
Absolutely fantastic service from Keeley and Linda at Travel Counsellors. They take care of everything for you and deal with any queries promptly. Nothing is too much trouble. We've booked with them before and will certainly do so again.
It's reassuring to know that if you need anything at all they are just a phone call away.
George made this holiday stress free
George made this holiday stress free
No worries about anything in relation to travel
Hotel and resort were fab ,true to all the reviews
Comprehensive support all the way
This is my third booking with Bryony at Travel Counsellors - and not my last!
Bryony Hordern knows the ropes, the inside tracks, the ways to find the best. She maintains gentle contact and support all through the travel experience, right til I am back "at home" - and then it continued : helped sort out how to apply for compensation and where else to go when there seemed a short fall in request and action. Well beyond what it says on the marketing tin. Much more comprehensive. Thank you
Really easy to work with Grant and his…
Really easy to work with Grant and his team. Plenty of appropriate and timely communications. Thanks to Grant for getting our wedding anniversary noted by Fred Olsen as it was celebrated on board by the restaurant team and there were flowers, fizz and sculptured towels in the room.
Hayley was fantastic and found us…
Hayley was fantastic and found us exactly what we wanted for our get away. Highly reccommend
Prefect Sicilian trip Niall and Louise from start to finish…
Niall and Louise from start to finish were great in organising a perfect ten days away to Sicily . Both hotels we stayed in were perfect location wise and met all our meets . Our leather wallet with all our documentation and a lovely bottle of Sicilian red was a lovely touch too
lovely holiday with minimum effort!
Had a lovely family holiday organised for us by Jacqui. She had to do double the work for us after EasyJet changed the flights of our original booking to a different airport but she organised a refund of our deposit and found us an alternative. Would definitely book with her again. She also took care of checking passports, checking us in etc so really saved us a whole load of admin.
Second time booking
This was our second holiday booked by Bernie and once again she went over and above to make it perfect for us. We had a specific hotel in mind and she sorted all the details. Just before we were due to go there was an issue with Tui online check in, one quick email to Bernie and she sorted it straight away. She even messaged us a few days before we were due home, to make sure we'd been able to check in for our flight home, to make sure things we're stress free for us. Added bonus, we were upgraded to a massive suite and had a fab holiday, thank you again Bernie.
The Hotel selected was ideal for our…
The Hotel selected was ideal for our needs.
Katharine Childs went the extra mile as she always does to help us. Nothing is too much trouble.
Nicola booked our cruise to Norway
Nicola booked our cruise to Norway, she was so helpful, nothing was too much trouble,would definitely recommend her services.
Excellent service from Daniel
Daniel is professional, friendly and helpful.
He is always at the end of a phone or email for queries and is prompt with his reply.
He is a credit to Travel Counsellors and I highly recommend him to book anyone’s travel requirements.
Just You review
The trip I booked with Just You, along with 26 others, ran smoothly the host was professional, knowledgeable and nothing was to much.
I look forward to my next trip with them.
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