Tradebathrooms Reviews 

68
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from start to finish, from choosing what we needed to planning and fitting. Big mention for the 2 fitters Richard and Adam. Did an absolute fantastic job. Really pleased with our n... See more

Rated 5 out of 5 stars

From planning and design to installation the whole process was 1st class. We had a good idea what we wanted but the help and advice given in the showroom gave us just what we were looking for. The in... See more

Rated 5 out of 5 stars

Super in store experience with help and guidance from Andrew. Nothing was too much trouble to ensure my project would be perfect for me. Thank you Andrew! Once again home works carried out by John... See more

Rated 5 out of 5 stars

Trade Bathrooms in Castleford is my family "go to" showroom. Their stunning displays and tile selection always inspires you to rethink your plans, always for the better. The extensive range and helpfu... See more

Company replied

Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store

Written by the company

Trade Bathrooms - UK Bathroom Store. Buy leading brand baths, showers, toilets, sinks, taps, bathroom furniture and complete bathroom suites - all at great prices. Buy online or in-store today - delivery to whole of UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(68)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not worth it !

My husband wanted to alter the bathroom, but wanted the same bath size, so checked on Google.
It was stated on the Tradebathrooms Web Site "Bath is constructed from 5mm Acrylic" - it is actually 3mm.
Made a mistake thinking it was a "Standard Support Legs", it is a Bar Support - no mention on the Web Site regarding a bath frame being required, it was in the instructions supplied with the bath. A frame or substantial support is definitely required - this bath will wobble without it.
The “one out - one in” job did not happen and it cost time/money to complete.
Not sure why the back of the bath is not flat, there is a lumbar effect which is very uncomfortable, if you like to lay back.
The original bath was a standard leg support and 5mm thickness, I should have replaced it with like for like.
The delivery man was very helpful and a day early, shame the bath was a problem.

18 May 2021
Unprompted review
Rated 5 out of 5 stars

We needed a new bathroom suite and…

We needed a new bathroom suite and decided to visit Trade Bathrooms showroom in Castleford. It turned out to be the right decision, not only did we get a great price on quality items they were expertly fitted by Darryl. We had a few minor issues but these were resolved very quickly with no issues. Would highly recommend.

12 March 2021
Unprompted review
Rated 5 out of 5 stars

Greatest Customer Service

Huge Thanks to Damon from tradebathrooms. When I ordered the Phoenix bathtub, I had multiple issues, had to return it due to missed parts on the bathtub and then when I received the next bathtub, one of the jets were leaking and Phoenix was not helpful in resolving the issue and dragging and wasting a huge amount of time but Damon from tradebathrooms was very prompt and communicative and took all the necessary steps to resolve the issue. He even made a private visit to Phoenix to discuss the issues with their directors and managers and get the items shipped as soon as possible. Damon has even used his private holidays to correspond to myself and the necessary parties to get things sorted out. All the issues with the bathtub was resolved with the great help and support by Damon. I must say that, I have not seen professionalism and great support to this extent from anyone else throughout my life. I am writing this with a great appreciation and a huge thanks to Damon and tradebathrooms for the 7 star customer service.

10 December 2020
Unprompted review
Rated 1 out of 5 stars

Rude and Unhelpful

Really rude and unhelpful. Terrible customer service and I can't believe they can treat customers like this. They're lucky that there isn't much choice when it comes to good bathroom suppliers otherwise I'm sure they'd struggle for business.

18 November 2020
Unprompted review
Tradebathrooms logo

Reply from Tradebathrooms

Hi thank you for your extra information sent. Can you please confirm that your intended review was for Trade Bathrooms and Tiles based in Castleford West Yorkshire being the one and only address or our website is tradebathrooms.com as we have no information on the details given if you do realise that you have reviewed the wrong company could i please ask you to delete and review the right company. If you do feel that you have reviewed the right company would you please email the 1st line of your address used to paul@tradebathrooms.com once verified i will remove this reply. Sorry i am having to ask this but we have found numerous reviews that were entered to the wrong company as our trading name is similar to others.
Paul Marchinton

Rated 5 out of 5 stars

Trade bathrooms.

Before the work by Trade bathrooms.
I had low expectations of what anyone could do with my Bathroom. Eg creaky floors water comming through my ceiling and mold everywhere walls out of line.
we was ashamed of our house due to the messy bathroom.
After Ryan fitted our bathroom
Everything is to show room standards we are over the moon and couldnt of expected a better result.
Outstanding workmanship and a bathroom to be proud of.
Thank you so much.
Damen ou designer and Ryan our fitter.
10 out 0r 10

30 July 2020
Unprompted review
Rated 5 out of 5 stars

Love our new bathroom

Love our new bathroom! From buying our new bathroom to having it fitted, a faultless service was provided by Trade Bathrooms. We have a beautiful, stylish and quality bathroom. We used a Trade Bathroom fitter called Ryan who did a superb job. Couldn’t be happier!

23 February 2019
Unprompted review
Rated 5 out of 5 stars

Amazing bathroom

Just had a bathroom from Trade bathrooms.
I am extremely happy with the finished product. My bathroom is beautiful and looks amazing. Fantastic customer service and also they recommend the fitter and he was also 5 stars!
Well done Trade bathrooms for an top service and product.
Thankyou Leann x

10 February 2019
Unprompted review
Rated 5 out of 5 stars

Great products at affordable prices

I've purchased from Trade Bathrooms in the past and will do so again the next time I need anything for my bathroom.

From the outside, the showroom looks very unremarkable, but once you're inside you'll find it's like a TARDIS of well-lit and well-presented bathroom suites which not only showcase the products on offer, but also give great ideas of how to configure and present your bathroom at home.

If you're looking for high-end bathroom products at eye-watering prices, look elsewhere, but you'll not find fault here if you're in the market for good quality, mid-range and affordable products.

24 January 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

We had a great experience with Trade Bathrooms. The prices were very competitive. We got a bath from them and we were notified throughout the process of delivery. Delivery was quick and they phoned us when they were on their way. I would definitely use them again.

4 December 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service . Sandra and Damon couldn’t do enough to make sure I chose the right bathrooms.. delivery on time too .. 1st class service, extensive range of bathrooms, taps and other accessories to choose from. Discount off tiles too.. Sandra and Damon were so caring and understanding throughout the whole process. They made choosing so easy. Thank you ⭐️⭐️⭐️⭐️⭐️

30 November 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic Service - went out of their way to get a special order item to me quickly when i was let down by a different supplier. Fantastic customer service and communication all the way. How service should be - just wished i had ordered the whole bathroom from them!

7 March 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Value for money products full bathroom suite as advertised delivered on time customer well informed well packaged adequate instructions for assembly will use again..

24 October 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look