Great incentive, and better value than most of the 'recognised' trade 'sheds' and Builders Merchants.

Ordered a tin of paint and a paint brush. Hard to get wrong you'd think. They sent the wrong paint and a roller set! They were both the correct brand of you want to take something positive. Half an hour on hold before they answered the phone. Delayed from getting on with work. Unacceptable.

Rubbish app.
Unhelpful staff
Understaffed
If you desperately needing something the. B&q is great ... but otherwise... rubbish

Picked units for our utility room your staff member was very helpful and patient in the selection a good ambassador for the company

Always good quality product choice and good staff always helpful to guide to the right area. Very convenient opening and closing time. Thank you B & Q.

Excellent customer service from Trade Point Merthyr Tydfil especially Maria and Lisa from start to finish with our garden furniture order.

Ease of use, good stock level and helpful staff.

Today on my visit to B&Q Belvedere was approached by a helpful member of the staff and he was extremely helpful and went out of his way to ensure we was getting all we needed from the store he was so helpful and pleasant and extremely polite his costumer service skills was impeccable his name was Yunus if I have spelt his name correctly

Very happy get discount and the staff always so helpfull.

Delivery always on time, get a call before to inform you of a more accurate time
Friendly helpful staff

The young lady who served me at the checkout - what a breath of fresh air. Helpful ploite happy

From design to delivery we found the staff helpful. We were puzzled to why we had three different deliveries for the same order. Two of these deliveries were 7 15 to 1015 no lay in these day lol

Bought a couple of these before and found them good value for money so couldn’t resist buying another one good quality and roomy ideal for power tools out of sight

What a wonderful delivery gentleman, friendly and so efficient. Honestly five star service, this gentleman needs commending for for he performed his work

As always, you get what you want at B&Q TradePoint,,, Always a friendly staff member to answer any queries,,
Simply the Best,,,

Emma, at Carlisle branch,who planned my bathroom was excellent, nothing too much trouble and a pleasure to deal with
My bathroom looks great,highly recommended.
Excellent service

Don't use tradepoint because the discount is unworkable, never know what discount if any you are going to get. First stop is Wicks every time, 10% off everything every time. And Selco.
Sort you trade discount out and I might use my card and B &Q more.

Went to festival park ( Hanley ) for a shed load of paint and they were absolutely clueless, they were mixing paints the wrong colour tried to open a trade account but when i approached staff he spent 10 mins talking crap to someone he obviously knew and totally ignored me, this cost me £30 discount I could have had. After 2 hrs and 10 tins of paint later we gave up and went to our local store in Talke where there were 2 pensioners on the desk, 30 mins later we came out of the store with the same amount of paint and yes I got the discount aswell. Moral of the storey B&Q is stop using kids who know bugger all when we have a fleet of pensioners who do a much better job.