TRACKERSHOP LTD Reviews 

4,711
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 732 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally polite, knowledgeable, and consistently helpful when selecting the right security products and packages. Consumers also note that the installation process is exceptionally smooth, highly efficient, and performed by punctual professionals who thoroughly explain how everything works and answer questions. Though some customers experienced issues, communication difficulties and delayed responses were frequently noted after completing their initial purchase. A few people mentioned that getting support or arranging fitting dates proved frustratingly difficult due to unresponsive customer service teams and busy schedules.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and punctuality... See more

Service

Reviewers highlight positive aspects of service, noting that engineers arrive promptly and handle... See more

Product

Users describe positive interactions with product, expressing happiness with items like trackers and... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting faultless and seamless interactions... See more

Customer service

Consumers find customer service to be positive and helpful, noting that representatives are knowledgeable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Trackershop to purchase a tracker/ghost immobiliser/dashcam package for my new car. I spoke to Yas who was very helpful, he talked me through various options so that I selected the right... See more

Rated 5 out of 5 stars

Mike was superb, rang my prior to visit to offer a time slot. Arrived on time, explained what he was doing & why did the instillation in a certain way. Once fitted he demonstrated how the system a... See more

Rated 5 out of 5 stars

Mike G fitted my immobiliser very swiftly after arriving at the accurate time he told me. Went through the demonstration/instructions in very clear detail too

Rated 5 out of 5 stars

Genuinely a great group of people. I made several changes to my order over a few weeks before installation and all handled well. My installation engineer, Edson, was super knowledgeable which was go... See more


Company details

  1. GPS Supplier
  2. Applicant Tracking System
  3. Car Alarm Supplier
  4. Car Security System Installer

Written by the company

Trackershop is the leading online retailer for your GPS tracker requirements providing the most accurate and cost effective products available on the market. Whether you need insurance approved trackers, a fleet tracking system or devices to help you monitor and secure any assets, Trackershop offer the most comprehensive range of GPS tracking products and services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,711)

717 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ghost 2 immobiliser with (Edson Dias)

I highly recommend Edson Dias for vehicle security installations. He fitted a Ghost II immobiliser on my car today and did an amazing job. Edson is extremely professional, friendly, and knowledgeable. He took the time to ensure everything was done properly and working perfectly. Top-tier service!

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Superb all round

I ordered a tracker/immobiliser for my car as well as a dash cam. Ordering was so easy. Once my order was placed it didn't take long for trackershop to contact me to make arrangements for the installation. Liam was the installation engineer who came on 13th August. On the evening of the 12th, Liam sent me a text message letting me know the time he will be with me. He was spot on time! Upon changing my mind and not wanting the dash cam now, Liam kindly cancelled that job and took it with him, saying I'll be refunded. Liam was brilliant because he slowly taught me how to use the immobiliser, change codes etc. He never once made me feel like he was in a hurry and didn't leave until I was completely satisfied. He is definitely someone who wants the best for customers, hence he recommended the right immobiliser for my needs so was changed from the original order to a code using one. I'm glad he did that now! Liam is definitely an asset for his company. Today, 14th, I called trackershop and spoke to a guy called Aaron. I wanted some information. He went out of his way for me and resolved my query, also letting me know that my refund for the dash cam is on it's way. Friendly and helpful indeed. So here we have it.... I am pleased to say that because of these 2 guys, this experience was faultless and a pleasure. I definitely recommend using trackershop for your security devices because of the above plus nothing was a challenge at all. Trackershop will be my first choice if I need anything else in the future.

14 August 2026
Rated 5 out of 5 stars

Had my Ghost Immobiliser fitted by Mike…

Had my Ghost Immobiliser fitted by Mike G from TrackerShop UK and I couldn’t be happier with the service. Mike was really friendly, professional and clearly knew his stuff. He did a great job and made the whole process easy. It was an added bonus finding out he’s a fellow Man City fan too! 🔵⚽️

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, fast, professional and thorough.

I was given a timeslot, then called before my appointment to let me know they were close by. Mike G was professional, friendly and got straight to work.

Mike helped me understand the systems fully and double check that no damage had been caused during installation, before heading off.

Would highly recommend using these guys for your car security.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Hassle free sales advice

Fantastic customer service. Glen took the time to help me pick out front and rear dashcams for my two cars. Easy to talk to, knowledgeable, and refreshing to deal with someone who sells you exactly what you need without pushing unnecessary extras. Highly recommend!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service and incredibly quick installation

Great service, incredibly quick installation, and simple explanation of how it all worked.

Edson Dias was on time, professional, friendly, quick, and complete in his explanation of how it all worked.

I purchased a tracker and an immobiliser and am very happy with the product and the service.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service with a smile

This was my third visit to Tracker Shop and as I have experienced on the previous occasions the service was superb again. This time round the person who helped was Yasar Ali.

What a friendly and helpful person he turned out to be. Gave excellent advice and made the process of completing the purchase a breeze.

This is a company that I will return to for any future purchases and therefore do recommend Tracker Shop.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Middleton Mike was superb

Mike was superb, rang my prior to visit to offer a time slot.
Arrived on time, explained what he was doing & why did the instillation in a certain way.
Once fitted he demonstrated how the system armed & offered any more information if I required it or was prepared to go through the full set up again if needed.
I had to get my daughter to train station as she's travelling back to Hong Kong today so I was a bit flustered, he said no problems, you have my number anything I'm not sure about to please message him, he will reply at first opportunity.
He likes his tea strong with one sugar & a splash of milk if you get Middleton Mike fitting your order

11 August 2026
Unprompted review
Rated 4 out of 5 stars

Helpful

He was very thorough, efficient, very knowledgable, talked me through the whole process in a polite manner.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, Mike was on time and completed the job efficiently.
He also explained what I needed to do and sent me a WhatsApp video of the process to verify what he told me.
I will definitely be using your company again for my other vehicles.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Well what a great service from start to finish

Well what a great service from start to finish, I had the goast and dash cam fitted very tidy job and was made to feel comfortable on starting the car up before he left and had no issues since would recommend the service 100% and I’ll be be returning the next time I need any work doing.

Thanks again Mike

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and installation

Buying the immobiliser, and booking an installation, all of which was done online was very simple and straightforward. Confirmations, by email, followed in no time at all.
The appointment was confirmed by text the evening before and this was also very helpful.
The engineer (Edson Dias) was superb. He was outstanding in his professionalism, technical expertise and polite, friendly manner. He demonstrated commitment, and patience, in ensuring a trouble free installation.
He took the time to fully explain how to operate the system and functions.
Highly recommended.

7 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look