The Party Wall Collective Reviews 

We were really impressed with the service from start to finish. Communication was clear, professional, and prompt, with a quick turnaround. The website information was transparent and very helpful, which gave us confidence in their process. They genuinely seemed interested in helping us and providing good advice rather than just focusing on payment. All our questions were answered thoroughly, and the team’s honesty and professionalism stood out. We wouldn’t hesitate to recommend their services to others.

We appointed TPWC to act as our representative while our neighbour is undergoing an extension, as we wanted someone knowledgeable in this field in the event of something going wrong. Just our initial telephone conversation with Ben, we knew right away that he would be the ideal Party Wall surveyor for us. In turn, our neighbour also agreed to appoint him as the shared surveyor in this instance. Ben was friendly, approachable, and handled the task at hand with great professionalism. We would also like to take a moment to commend his secretary, Alana for keeping us updated on the progress from start to finish. We highly recommend The Party Wall Collective to our friends and family.

Clear communication with both parties helped resolve a dispute quickly, efficiently and effectively. All without cost to us which we are grateful for.
Would recommend.

Great experience. Very helpful and responsive and lots of useful info provided.

We used TPWC when we needed some advice relating to renovations we were doing to our house. Ben was efficient and thorough. Thank you so much for making a daunting task super easy for us.

Thank you to Alana and the team at the Party Wall Collective. The outcome I was hoping for was very straightforward and positive. Alana was very communicative and helpful. I would recommend their services.

Ben and Alana were really prompt and professional in getting the Party Wall survey and agreement completed with our neighbour for a loft conversion. Highly recommend them.

I recently had the pleasure of working with Ben Mackie from The Party Wall Collective, and I couldn’t be more satisfied with the service I received. From the beginning Ben demonstrated exceptional professionalism and expertise in party wall matters.
Ben was always prompt in responding to any queries and the entire procedure was stress-free and easy to understand.
Ben went above and beyond to ensure I was satisfied with the service and took time to discuss findings with me.
I highly recommend Ben to anyone in need of a reliable and knowledgeable party wall surveyor. His dedication to his work and commitment to customer satisfaction is exceptional.

To be honest I don’t really tend to write reviews, however I felt the need to express my gratitude for Ben’s professionalism and astute manner when dealing with my party wall award. He knows his subject inside out and I have no hesitation in recommending Ben to anyone looking for a highly experienced party wall surveyor. Book him he’s worth every penny. Thank you Ben.

My neighbour instructed Ben Mackie back in 2018 for a party wall survey regarding loft conversion. At that time we agreed to using their surveyor under shared agreement. We found Ben very respectful, professional & knowledgable when carrying the survey of our property & had prompt receipt of that report.

Fast forward to 2024, I looked up Ben again finding Ben & Alana (The Party Wall Collective) as it was my turn to have loft conversion & internal works. My neighbour kindly agreed to go the ‘shared agreement’ route for PW survey, so TPWC issued PW notice, arranged & completed survey visit of neighbour’s property and issued report within the fortnight. Very prompt, professional and at a very reasonable price compared to others.

I wouldn’t hesitate to recommend Ben & Alana, as quick to respond throughout the process & very knowledgeable.

We instructed Ben for his expertise on party walls - he is friendly, informative, quick ti reply and above all, simplifies all the confusing jargon.

Ben and Alana were excellent, clear and prompt in their support and advice. I highly recommend.

I would agree with the negative reviews here! We had a party wall issue last year and Ben Mackie was recommended by our neighbors surveyor. We called him to discuss the issue and see if he would act on our behalf! Half way through the call he abruptly said 'i will call you back' he never called back! We tried to call him again but he didn't answer... .waste of time and probably a blessing in disguise that we didn't appoint him. I would like to add in response to your reply Ben that I was given your number by Mark Omodio last year! The telephone conversation was last summer for your information. Your response just clarifies how unprofessional you are, so thanks for that, and do not worry I have not lost sleep over this, simply warning people about companies like yours. Your reply says it all! It's also interesting how many companies including yourself do not respond to emails or telephone calls, yet are very quick to respond to a negative review.

Ben came and did the party wall agreement for our extension, and we were in a bit of a rush as a builder had suddenly became available. He was able to move quickly, offered us advice and was great value for money. We couldn't recommend the Party Wall Collective more highly.

We had the pleasure of working with Ben and Alana on our extension, which required the services of TPWC to put together a party wall award with the two neighbouring properties.

Being new to building work, we needed someone who could delicately assist us through the complex process, and Ben and Alana were just that. They were able to progress matters at pace, maintain an open dialogue, work in tandem with the neighbouring surveyor, and put together the award quickly (and comprehensively), despite the time pressure of our build beginning.

We’d highly recommended TPWC as a transparent and ethical surveyor, and will return for any party wall matters that arise in the future.

I was recently put in contact with Ben for some advice from which he went out of his way to help me and where he could not advise in full, put me in touch with a more suitable expert relating to boundaries. Ben took the time out of his day at no fee to help, review some documents and talk over the phone. I know who to use for any Party Wall guidance or service.

Do NOT ask Ben for his book or for his advise. Do not send him you build plans nor your neighbour's surveyor name. I did this after I was impressed with his blog and Linkedin article about rogue surveyors. He asked for the above information and I simply trusted him. But unfortunately after trying to take his own advise and ask all the correct questions before signing a contract with him ( because it is not easy, and almost impossible to exit a contract with your surveyor) he said that I just have to sign, and that he is not happy to run a commentary. He also to insult me used a leverage in the fact that I sacked previous Party Wall Surveyor ( who was recommended by my builder and sacked by the builder himself as he took responsibility when she served notice to the wrong person with wrong info).

On Friday the neighbour's surveyor ( who was delaying us for nearly 2 months ) has advised my to be new surveyor NOT to take business with me as Ben told him that I signed contract with him, and that I was difficult, and that he, Ben, has rescinded the contract. This is not only not true because I have a long thread of emails to proof that Ben was pressurising me to sign contract, (but I would not sign as he was not answering my questions) but also put me in a difficult position as no surveyor wants to take my business, hence Ben's chilling words when I told him over the phone that I will not take his service , he said " good luck finding a surveyor"

It is unfortunate that Party Wall surveyors are not regulated, could work and take charge of your most precious asset, your property built and improvements, with no qualifications. Worth noting that I also became aware of secret fee pacts between surveyors and the like.

I must say that Alana , Ben's PA, is really nice , helpful and sympathetic. But unfortunately Ben is ultimately the boss and things goes only his way. I really thought that Ben was different and better Party Wall surveyor, but after what he did on Friday I feel cheated and betrayed.

I had an email, where I was told that the only way is to use my neighbour's manipulative surveyor, this is to force me to accept my neighbour's conditions. What was supposed to be a simple straight forward Party Wall agreement was complicated by me reaching for Ben's free advise.

Alana and Ben from The Party Wall Collective have been fantastic. They went above and beyond in assisting us through a complex and challenging situation. Their expertise, professionalism, and unwavering commitment to ensuring a smooth resolution were truly exceptional.

We are incredibly thankful to their support and guidance and would strongly recommend them to our friends and family!

Ben & Alana were amazing and really helpful with our party wall requirements. We had numerous interest and TPWC managed the whole process while being really easy to deal with and very professional.
They are very knowledgeable and we would definitely use them again

Great service!! They are very knowledgable and take their time to explain the process which can be quite complicated for a first timer. When I had issues with both neighbours dissenting, they explained that I could use an agreed surveyor to save costs.