I purchased the Legend of Zelda replica sword and it went very smoothly. The package was delivered in a timely manner and it came nicely wrapped. I was informed when the order was shipped, in transit,... See more
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I couldn't have asked for quicker delivery and this was a hard Target Bullseye Exclusive 5" Beach Bag Charm that was sold out all over. I almost doubted they really had it, but they did and delivery... See more
Ordered and received all of the items I purchased! Good communication with everyone! Items were well packaged! Great Service!! Thank-you!
Product was exactly as described. I got my order faster than anticipated. Always got tracking to see my order.
Company details
Written by the company
We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd. When you do business with us, you can trust that we take your business very seriously. Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!
Contact info
United States
- 877-451-2597
- CustomerService@toywiz.com
- www.toywiz.com
3.7
Average
1K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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The quick shipping offered
The quick shipping offered! Awesome and ease of the shopping experience.
15 December 2022
Fast shipping
you guys shipped it so fast its unbelievable and i love visiting the stores thank you guys for all you do happy holidays
13 December 2022
Good Experience
With 48hrs after preorder date my order was ready to ship. Shipping time was good, communication great, all around great experience
15 December 2022
Great service and delivered as…
Great service and delivered as promised!! You are going to make my grandson a very happy little boy!!
15 December 2022
How fast I was able to get my order
15 December 2022
You constantly contact me and delay…
You constantly contact me and delay sending my order with questions that takes 20 minutes to discuss over the phone. Process my order and stop delaying. These are Christmas gifts that need to be given out and your customer service is incompetent..can you constantly contact me and delay sending my order with questions that take 20 minutes to discuss over the phone. Process my order and stop delaying. These are Christmas gifts that need to be given out and your customer service is incompetent.
14 December 2022
Very Happy with my order!
Very Happy with my order!! Has a wide and unique selection that makes it easy to shop for all the weirdos in my family. Thanks again
15 December 2022
Item never arrived
Item never arrived, no one would respond to request for information.
30 November 2022
I ordered on December 13th and my…
I ordered on December 13th and my delivery was very quick. Especially now during the holiday season. Toy Whiz also kept me up to date on my order.
15 December 2022
shipping
Great products. lots of stock but not sure why in this day and age I can't have my stuff shipped to Canada.
13 December 2022
Shipping was fast
Shipping was fast. Thank you very much for making a little boy. Happy on Christmas.
15 December 2022
Quick and easy
14 December 2022
I talked with Ameet in their customer…
I talked with Ameet in their customer service dept. He was friendly and most helpful in helping me resolve my problem. He called me back promptly when he said he would after discussing my issue with a superior. Very good experience!
14 December 2022
Unprompted review
Great customer service
Found the product I wanted and customer service had been great!
14 December 2022
2019 Holiday Barbie
I have been search for the 2019 Holiday Barbie in mint condition, but each time I have ordered from other companies, box was damaged and I was about to give up. Not anymore! ToyWiz delivery came this morning and Barbie is in perfect condition!! Thank you so much.
14 December 2022
So fast and easy
So fast and easy. My order was at my door in 3 days and they had the toy that my son really wanted and was not going to be delivered before Christmas from any other retailer. I’m impressed and will be shopping here again.
13 December 2022
Ameet
I talked to Ameet when I called to check up on an order. He was straight-forward and kind of like ‘on it.’ He made sure to answer my questions and resolved the issue quickly. I’m really happy with the customer service with this company. They have always been responsive and helpful. I appreciate customer service like that.
13 December 2022
Unprompted review
Ameet was very helpful!
Ameet was very helpful!! I needed to edit an order to have part of it ship out for Christmas and reorder the pre-order items to ship out in January. He was wonderful with customer service, calling and emailing back, and getting my items sent out! Will be ordering more items for sure! Thank you!!
12 December 2022
Unprompted review
The description listed was not what was received
The description listed a plush and book. No book and plush was packaged in single layer mailer. First and last order.
12 December 2022
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