Just received a big tube of the arthogel so haven’t used it as yet. Ordering was easy and arrival quick but the curtesy call, although nice to check I was ok and giving advise of how it works, went... See more
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About Tower Health
Written by the company
Since 1999, Tower Health has helped over 200,000 customers feel more comfortable, more confident, and more in control of their health - with simple, effective alternatives that actually work.
Why people stick with Tower Health:
✓ Same day dispatch when you order before 2pm
✓ Trusted by NHS professionals for over 10 years
✓ 100-day money back guarantee on selected products
✓ Speak to a real UK-based advisor any time
100 day no quibble money-back guarantee
We want you to have the confidence to try new products, and so our trustworthy, easy-to-use, money-back guarantee gives you 100 days to fully experience the benefits.
Contact info
Unit 24 High Hazles Road, Manvers Business Park, NG12 3GZ, Nottingham, United Kingdom
- 0800 774 70 90
- cs@tower-health.co.uk
- www.tower-health.co.uk
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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The paingone range is brilliant
The paingone gel and tens pen has helped me considerably. My physio is very impressed. It is a swift delivery and an easy website. Thank you
Free offer is it?
The product Joint Plus is great for my wives knee pains and I would give it 5 star.
However it is the pricing that I find confusing.
One tube is £17.95, if I buy 2 get 1 free as advertised it costs £44.85, surely it should be £35.90.
On a lot of your pricing like buy 3 get 3 free the costs don't make sense.
I would appreciate a answer I tried phoning but got no answer.
Query answered
I had a question about using the paingone plus, the call handler was efficient and helpful.
Targeted pain relief
I ordered my Paingone plus pen. It arrived quickly. I started using it yesterday. I hope it will help me manage my chronic pain. However, the product has a money back guarantee that I can use, if it doesn’t help.
Dealt immediately with my complaint…
Dealt immediately with my complaint about faulty goods. But cannot complete review until replacement goods have arrived and tested.
Sorry cannot comment at this moment…
Sorry cannot comment at this moment because my package had not been received
Not deliverd this was on 24 hour…
Not deliverd this was on 24 hour delivery i have not have delivery
Prompt despatch
A positive experience when shopping with Tower Health. They acknowledge orders promptly and equally despatch them almost immediately. I have found them really reliable.
Left late & at wrong gate, with no apology.
I'm sad to report that Evri ( Courier)& Tower Health performed very bady. My package arrived late & at the wrong gate. When I reported the error & was told it had been left in a 'safe place ' which was on the ground outside the wrong gate after 8pm Neither Evri or Tower Health have had the courtesy to even offer an apology. I had to deliver a neighbour's parcel, which also had been left on ground outside the wrong gate, hardly a 'safe place'.
Haven't received it yet
Product arrived quickly but the…
Product arrived quickly but the promised free gift wasn’t included. When I messaged customer service Millie sorted this out really quickly for me and the gift arrived very quickly. The pain gone plus pen seems to be making a difference to the arthritis in my knees though the sensation of using the pen takes some getting used to!
Excellent service band really helpful.
This was my first contact with Tower Health - and I am sure it will not be my last. Their service, both via email and on the phone, was excellent. It was clear they know what they are talking about and are caring of their customer’s needs
A quality product at a quality price
A quality product at a quality price. Even better with the discount offer. Best pain relief product I have ever used.
Have a hip problem with no cartiledge…
Have a hip problem with no cartiledge which causes pain not only in my hip but also in my knee which causes extreme pain
I contacted Tower Health and have purchased Easy paingone
And paingone plus
Being use both of the products for a few days now and i have noticed relief in the pain in the day and night
Can honestly say relief in pain
Not a quick fix you have to persevere
Arthrogel working well!
I have been using Arthrogel regularly for the last three weeks, and it has give positive relief from hip and knee pain. I prefer natural remedies and don’t like using ordinary painkillers, so I came across Tower Health online. Their customer service is excellent and delivery is super fast and efficient.
Tens treatment obviating tablets & ointments
I was diagnosed as having Osteo Arthritis in my spine & neck In 2022 & have been self treating on a low key due to my wife's illness which resulted in her death on 10Jan25 Regular painkillers worsen my pain so I decided to contact Tower Health about using the Tens approach having had success with one of their Pain Gone Tens Pens. After a friendly discussion with Joseph I ordered some of their special equipment
which can be activated remotely as and when required. There was was no hard sell during the discussions but I did receive some good advice.
Excellent fast delivery and the price…
Excellent fast delivery and the price was a lot less than other website I looked at.
Awesome
Great price, amazing service fast delivery and great website and range, many thanks
Great service
Great service, arrived very quickly.
1st time using product and so far so good
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