Just received a big tube of the arthogel so haven’t used it as yet. Ordering was easy and arrival quick but the curtesy call, although nice to check I was ok and giving advise of how it works, went... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The prioritise good customer experience. I had a bad experience and the owner reached out to me. He had definately listened to the call as he knew when I was talking. He personally apologised and gave... See more
With an increasingly sore arthritic hip, I have been dependent on ibuprofen 3-4 times a week which has been really upsetting my stomach. A week after using Arthrogel and I am no longer taking ibuprofe... See more
I suffer with Osteoarthritis, I've tried so many lotions n potions, but nothing helped at all. I tried Arthrogel and it's amazing. Im able to carry on working, without the constant pain. I massage the... See more
Company details
About Tower Health
Written by the company
Since 1999, Tower Health has helped over 200,000 customers feel more comfortable, more confident, and more in control of their health - with simple, effective alternatives that actually work.
Why people stick with Tower Health:
✓ Same day dispatch when you order before 2pm
✓ Trusted by NHS professionals for over 10 years
✓ 100-day money back guarantee on selected products
✓ Speak to a real UK-based advisor any time
100 day no quibble money-back guarantee
We want you to have the confidence to try new products, and so our trustworthy, easy-to-use, money-back guarantee gives you 100 days to fully experience the benefits.
Honestly, it's that simple - if it doesn't work for you, then we aren't happy! We'll refund your order no questions ask. We would always recommend getting in touch to speak to one of our health advisors as they might be able to recommend something different!
Contact info
Unit 24 High Hazles Road, Manvers Business Park, NG12 3GZ, Nottingham, United Kingdom
- 0800 774 70 90
- cs@tower-health.co.uk
- www.tower-health.co.uk
4.5
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dropped a star due to DHL slow…
Dropped a star due to DHL slow delivery. Other than that pleased with my purchase.
4 November 2025
Extreamely fast delivery service
Extreamely fast delivery service.
Thankyou..
28 November 2025
Unprompted review
Customer of many years
Have been dealing with Tower Health for quite a long time and have always found them to be very informative and very helpful.
28 November 2025
Unprompted review
Sciatica relief
As a first timer with Tower I am impressed so far by the Sciatix Knee pad, By no means a miracle cure however it is helping quite a bit. Well worth the cost.
Thank you
25 November 2025
Unprompted review
Haven’t received it.
17 November 2025
Unprompted review
Reply from Tower Health
We're really sorry to read there's an issue with your order. Unfortunately we're unable to locate an order with the details available on Trustpilot. Please could you contact our customer service team either by email: cs@tower-health.co.uk or by calling 0800 774 70 90. We're eager to help you!
First time using
Excellent service and value for money, let’s hope the product is as good when it arrives
13 November 2025
Unprompted review
Ordered wed5th Nov,says deliver within 17 hrs???!!!
Not received order yet,it was next day delivery
6 November 2025
Unprompted review
Reply from Tower Health
Hi Linda, we're really sorry for the delay with your order and the small technical issue advising an incorrect delivery time. Please could you contact our customer service team either by email: cs@tower-health.co.uk or by calling 0800 774 70 90. We're eager to help you!
Excellent Service
Great company to order from quick delivery and products do what they say
3 September 2025
Excellent website and very quick…
Excellent website and very quick delivery of superb products.
14 October 2025
Unprompted review
YOU HAVE ASKED ME TO REVIEW BUT I…
YOU HAVE ASKED ME TO REVIEW BUT I HAVENT RECEIVED MY GOODS YET SO HOW CAN I
14 October 2025
Unprompted review
Great customer service
Had a problem with delivery of my product. Phoned customer service and they were so helpful and they sent me another one and received it the next day. The Arthro Gel has been a great help in easing my pain. First time using Tower Health and will be using them again.
9 October 2025
Unprompted review
Arthrogel is a miracle gel. Try it and it will surprise you.
I have been using the arthrogel for approx 2/3months and I have had an excellent response to it. I have polymyalgia rhematica and sciatica and it has helped with the pain considerably. It is hard to believe but it is the truth. I don't know how I managed without it. Thank you so much.
15 June 2025
Unprompted review
jointplus from Tower Health gives realistic relief!
Easy ordering on line and when I had to phone up as I missed a gift for ordering , the gentleman I spoke to said he would let warehouse know to include it, immediately! Already been notified it's on the way, such prompt service is impressive. I have used jointplus before with excellent results but have just run out after using it on my new hip. It certainly has a relieving effect on the soreness you get after the hip replacement when the weather gets cold! I have nothing but praise for the product and the company.
7 October 2025
Unprompted review
Delivery so quick and efficient
Delivery so quick and efficient, what more could you ask for,thankyou for such a brilliant service .
3 October 2025
Unprompted review
Changed my life
This gel has changed my life.
I just put it on and now dont need to strap up my knees with supports.
Its not sticky and no smell .
I feel very confident out walking normally for the first time in 20 years without taking tentative steps .
I have talked a few family members into buying it . They are impressed. Thank you
25 September 2025
Unprompted review
Had a problem with my purchase
Had a problem with my purchase, was replaced immediately.
23 September 2025
Unprompted review
Good product works well for easing pain…
Good product works well for easing pain quickly. easy to order delivery quick on time .
20 September 2025
Unprompted review
Ordered Thursday received Friday
Ordered Thursday received Friday, can't get better than this.
Have used this product for a few months, it has lasted well, so just ordered 3 more because I feel it makes a difference to my arthritic knee.
19 September 2025
Unprompted review
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