Just received a big tube of the arthogel so haven’t used it as yet. Ordering was easy and arrival quick but the curtesy call, although nice to check I was ok and giving advise of how it works, went... See more
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About Tower Health
Written by the company
Since 1999, Tower Health has helped over 200,000 customers feel more comfortable, more confident, and more in control of their health - with simple, effective alternatives that actually work.
Why people stick with Tower Health:
✓ Same day dispatch when you order before 2pm
✓ Trusted by NHS professionals for over 10 years
✓ 100-day money back guarantee on selected products
✓ Speak to a real UK-based advisor any time
100 day no quibble money-back guarantee
We want you to have the confidence to try new products, and so our trustworthy, easy-to-use, money-back guarantee gives you 100 days to fully experience the benefits.
Contact info
Unit 24 High Hazles Road, Manvers Business Park, NG12 3GZ, Nottingham, United Kingdom
- 0800 774 70 90
- cs@tower-health.co.uk
- www.tower-health.co.uk
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Replied to 100% of negative reviews
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Arthro Gel is wonderful
I have found the Arthro Gel is wonderful for my sciatica pain. I put it on a few times a day to keep me mobile.
Just started with the product and it…
Just started with the product and it came the next day I am a new customer
Been using arthritic for awhile now
Been using arthro gel for awhile now . I’m on my 5 th tube now quick delivery and recently a phone call telling me when my gel will arrive very happy with the service
I have suffered with arthritis for more…
I have suffered with arthritis for more than sixteen years until I found out about arthrogel for years I have been using ibuprofen gel and zapain 500mg tablets for sixteen years with no effects started to use arthrogel and within less than a week now I am pain free
Misleading advertising…
Ordered the gel after seeing a YouTube video offering a free gift which was of the value of £10. It arrived and the free gift was a sachet with 12 tiny patches in, which was totally not worth £10 and certainly not the gift shown in their videos. The gel doesn't work for me. I complained to customer services but totally useless. I feel I have wasted a lot of money and the offer is totally misleading.

Reply from Tower Health
The prioritise good customer…
The prioritise good customer experience. I had a bad experience and the owner reached out to me. He had definately listened to the call as he knew when I was talking. He personally apologised and gave his number and email so I could go through him to re-order so I wouldnt be put off. I was extremely impressed how much this company actually does put customers first.
Re ordered my Arthrogel today and…
Re ordered my Arthrogel today and received a call from Joseph to see how it was going and any help I might require.
I think he new from our call that the product is fabulous and helps me with my pain of Osteoarthritis in my knees, shoulder and back.
The gel is not a cure but helps the problem of pain I have.
I never believed it at first, but after applying it daily, I would struggle without it now.
Never believed the adverts, so I had to give it a go myself to see.
I was wrong and the reviews are right, that's why I am writing mine now.
Its soothing, no drugs in it, nice smell and easy to apply, no stickiness too.
If you are like me and wary about what others are saying, then do as I did and try it for yourself.
Again I am so happy I came across this product, and appreciate the call from Joseph today.
Easing ordering, prompt delivery
I have been shopping with Tower Health for a very long time, right back to the days of ordering from a printed catalogue! Now, the website makes purchasing quick and easy, and the items always arrive promptly and in mint condition.
Quick delivery excellent product
Good bye ibuprofen!
With an increasingly sore arthritic hip, I have been dependent on ibuprofen 3-4 times a week which has been really upsetting my stomach. A week after using Arthrogel and I am no longer taking ibuprofen! It's extraordinary just how effective the gel is. Just ordered 3 more tubes!
Great products
Great products. I really am a new man, doing stuff round the house and super happy with my daily rituals. Bless you guys and thank you so much! Five star xxxxx
Easy ordering
Easy ordering, amazing product, great updates on delivery. Have already placed another order. Happy customer
Complaint about service
Complaint not about product but service, ordered Arthrogel ( which I've used before and found it good ) I placed order on 5th May confirming my order , last note I recieved in 5 days , not recieved by 12th May so gave a call and left message also sent email same day , no reply to either of them , then guess what I recieved email on 13th May to say order had been dispatched which I received on 15th May, something must have gone wrong somewhere , was not very happy with service 10 days for a tube of gel to arrive , on previous order was about 5 days !!

Reply from Tower Health
Excellent products and great customer…
Excellent products and great customer service
Good customer care.
Very happy with the interaction with Tower Health. Queries about delivery were answered promptly and politely, after delay in product availability. The product was packaged well and included a joint patch and hand gel gratis.
Nice friendly company
Nice friendly company, Michael at Tower Health is really helplful. Highly recommend.
Hope this helps my knees, reviews are great!
Excellent customer service
First time using this firm. Customer service excellent. People very pleasant and helpful. Only been using product for 3 days so too early to say, but feel some improvement.
Finally a gel that works!
Of all the products on the market I finally found one that actually works! I’m currently waiting on a hip replacement and this stuff keeps me going. Started with three tubes and just ordered another six. Excellent stuff!
I bought the arthrogel and also…
I bought the arthrogel and also received some joint gold patches for free. I have arthritis in my hands and using both products simultaneously. I can't believe how much it's helped my pain and stiffness. Will definitely be ordering more.
Happy Experience in buying from this company
I was looking for a set of dustmite plug in controller. I prefer buying directly from smaller companies rather than going to Amazon if I can and I found Tower Health. They had exactly what I wanted and combined with free shipping my purchase proved cheaper than Amazon offered. My items arrived in super fast time. Customer services wasn't needed. The units work perfectly. I even got a couple of freebies with my delivery too. Their website is good to navigate and easy on the eye. My experience was a good one and so I'd definitely buy from them again.
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