I love that my tampons are chemical free and organic, I wish they sold them in more shops though as I’d buy them in the shops rather than online. I don’t tend to experience leaks but I have found o... See more
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Company details
- Toiletries Store
- FMCG Manufacturer
- Health and Beauty Shop
- Hygiene Articles Wholesaler
- Women's Organization
Written by the company
Comfortable and naturally absorbent organic cotton tampons, pads, liners & zero-waste menstrual cups delivered to your door when you need them.
Contact info
16b, The Maltings East Tyndall Street, CF24 5EA, Cardifff, United Kingdom
- customercare@totm.com
- www.totm.com
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Replied to 80% of negative reviews
Typically replies within 2 weeks
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TOTM is an absolute life saver!
TOTM have been an absolute life saver. As a sufferer of Endometriosis, I struggle to find period care that is comfortable - let alone sustainable and made with organic materials. TOTM ticks all the boxes! I have tried their face mask and chocolate too - and I can confirm both are fantastic. Orders have all arrived super swiftly, and the customer service is always second to none.
Five stars!
Fantastic products and really helpful customer service to answer my questions! Thanks guys
Love the pads but have the liners…
I love the pads but have the unwrapped liners changed? I used to love them but now i find they create a lot of fluff which sticks to me. That never used to happen and its definitely not a faulty box as it's been with every box ive tried for at least a few months now. Unfortunately will be switching to other liner brands.

Reply from TOTM
Hardly absorbent tampons
Pros: Love the concept and they don’t itch like tampon brands I’ve used.
Cons: Both the normal and heavy flow applicator tampons were not nearly absorbent enough. As soon as I bled the tampon would only catch some of the blood? I don’t think my flow is that heavy either.

Reply from TOTM
Absolutely fab products
Absolutely fab products! Love the concept, love the company.
Organic, easy to use and actually healthy for your body.
10/10 TOTM! Just wonderful 🥰
I love these products
I love these products! Since using these I swear my cramps and discomfort during my period have reduced significantly. I love the packaging and presentation, and that the company are organic. I’m also a massive fan of their new face masks and chocolate that they do as part of some of their packages! Thanks TOTM for making my period feel more like a pamper than a pain!
10/10
These products have completely changed my period! I used to suffer with period pains which I no longer do since using them. I no longer worry about leaking as the products provide security and leak control! The range of different products suit my needs and I couldn’t recommend them more!!
i have used TOTM organic cotton liners…
i have used TOTM organic cotton liners and I'm disgusted to find the actually cause pilling and i find little balls of what could only be described as fluff up the foof!! sort out your products!!! Claiming something is organic does not make it a good product your manufacturing does.. and clearly doing shoddy work!!

Reply from TOTM
I love the idea of being eco-friendly, but…
I love the idea of being eco-friendly with a product you must use every month and the pads are ideal for the lighter days, but even the largest option didn’t hold up to my heaviest day - within an hour the blood had seeped round the wing and on to my clothes. I will make use of them for my lighter days, but it’s back to my old brand for the heavy days.
Love it
I just started using the pads and they’re absolutely amazing. I didn’t find any difference in terms of absorbency and they’re super comfortable. Can’t believe I didn’t hear of this company before.
Love that they’re environmentally friendly, that’s mostly why I was persuaded to try them.
Also love that you can change the subscription depending on your needs. Amazing
Customer of 4 years = 5**********
Customer of 4 years thinks you deserve 5****
I've been buying from you for 4 years and I love the convenience of the subscription service.
Fabulous customer service. I've recommended you to lots of people. Thank you!!!!!!!!!!!!!
ideal
good range of sustainable products at sensible prices. fantastic customer service; a nice company
Amazing customer service
Amazing customer service, quick resolutions with any issues (through no fault of their own). Brilliant company, highly recommended!
Great customer service
Great customer service, had an issue with a delivery of their products recently, emailed customer service and they responded very quickly and arranged a replacement straight away.
Have used the pads for a while now and find them comfortable and love the fact they are eco-friendly and come in eco-friendly packaging.
Great product and service
Great product and service. Eco-friendly, organic, delivered to your door, wouldn't use anything else again.
Great company and products
Great company and products. I’ve used TOTM for 2 years now and so pleased to find eco friendly products that are so much more comfortable than normal pads which are plasticky. I’ve also used their menstrual cup which works brilliantly. And getting period care delivered to your house is a game changer.

Reply from TOTM
Great packaging, good product - applicators could be improved
Great packaging and I love that these are plastic free. The tampons themselves are suitably absorbent and comfortable - which is all you can ask for!
Part of my order went missing and customer service were really helpful and dispatched replacements immediately.
I've taken off one star as the applicators aren't brilliant. To be honest, I always struggle with cardboard applicators and have to twist the inner tube a bit before using, and then push and twist when inserting. The TOTM applicators are even more fiddly than other cardboard applicators - but it's not a deal breaker.
Applicator doesn’t work.
Haven’t needed tampons in 20 years due to pregnancy then mini pill but now I’m peri menopausal. I came off the pill to try HRT in May. Didn’t suit me and after 4 months off the pill my first period in 2 decades. You can imagine how heavy it is. Bought the super heavy tampons in M&S. sorry but they are awful. The applicator just doesn’t work. The inner tube won’t push out the tampon. I’ve tried lubricating it but then I can’t get a grip. I’ve tried inserting without applicator but it won’t go far enough up and is uncomfortable. I’ve got covered in blood. I’ve injured myself. The second packet I bought are going back and I’m going to buy tampax. Bad experience on top of a bad experience.
I find their pads brilliant to use...
I find their pads brilliant to use and have been using them for nearly 2 years now. It makes me so relieved that there's an environmentally friendly choice out there since sanitary pads constitute so much pollution.
But yes they do become quite saturated but not uncomfortable. Plus if you drink the required amount of water, you will find yourself using the bathroom often anyway.
I use all 3 strengths of their pads. 'Super' pads on my first day, and 'medium' and 'light' pads the days following that.
I usually order 3 boxes each of 'Super', 'Medium' and 'Light' and this safely lasts me 3 months or more. I also have a subscruption and I an change the date as and when I want- which makes them flexible to previous brands I have tried. Plus they deliver super quick which I appreciate so much!
And I'm a student and I don't find it as a huge cost on my budget.
Love the super pads!
I have had a subscription for nearly a year with TOTM. I have very heavy periods and I was hoping the organic super pads would be as absorbent as regular plastic-based pads. Although they work quite well, they get soaked a little faster. I realised I would have to change the pads a little more frequently then I would for plastic-based pads, but this is probably a good thing; more hygienic! Overall, there’s a little bit of an adjustment period in the beginning, but I ended up loving these and will likely keep my subscription for a very long time. Their sustainability and charity policies really resonate with me 😊

Reply from TOTM
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