While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
4.0
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hilton arrived today to install an aerial.
Hilton provided a fantastic service, he was very professional as well as kind and caring.
Well recommended.
I hope Hilton is given the recognition he so rightly deserves.
Thank you so very much Hilton , you are a true star.
5 star plus.
Kind regards
Linzey in Wales.
I cannot express how grateful I am for the outstanding support provided by Chris and Alex from Total Support Group Ltd. They recently installed two security cameras in my home, and the experience was nothing short of exceptional.
From the very beginning, Chris and Alex demonstrated their expertise and professionalism. They took the time to thoroughly assess my security needs, offering valuable insights and suggestions that helped me make informed decisions. Their knowledge of security systems was truly impressive.
When it came to the installation, they were prompt, efficient, and incredibly diligent. They handled the entire process with precision and care, ensuring that the cameras were strategically placed to maximize their effectiveness. Their attention to detail was evident in the final result, which exceeded my expectations.
What impressed me the most, however, was their honesty and transparency. After the initial assessment, it became clear that installing all four cameras, as I had originally planned, wouldn't be feasible due to some technical limitations in my house. Chris and Alex didn't try to upsell me or push for unnecessary installations. They explained the situation clearly and provided alternative solutions that met my security needs without unnecessary expenses.
Throughout our interaction, both Chris and Alex were extremely helpful and supportive. They answered all my questions, patiently walked me through the system's features, and ensured that I felt comfortable with the new setup. Their customer-centric approach is truly commendable.
In conclusion, I wholeheartedly recommend the services of Chris and Alex from Total Support Group Ltd. Their professionalism, technical expertise, honesty, and commitment to customer satisfaction are second to none. If you're in need of security system installation or support, look no further - you won't be disappointed with the top-notch service provided by Chris and Alex. Thank you, gentlemen, for your outstanding work!
Highly recommended. Cant thank Chris Thornton enough for going over and beyond what we expected from his service. Thank you Chris.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
