The website is very simple and I remember how to use it straight away: my recipient's detailed are saved for the next transfer. It's very fast to give me the exchange rate and the money goes very qui... See more
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About TorFX
Written by the company
Find out how much you could save on your currency transfers.
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Contact info
PZ360, TR18 4DZ, Penzance, United Kingdom
- +44 1736 335250
- info@torfx.com
- www.torfx.com
Replied to 100% of negative reviews
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Why I use TorFx.
I am not very good at using computer and have found TorFx most helpful. Adam Solomon does all the computer work for me. I have no need to worry. All my friends use the company as they give a very good exchange rate. I would recommend them to everyone.
Torfx make my life so much easier in my.
Torfx make my life so much easier in my transactions. I know I could get a slightly better rate elsewhere but these and especially Adam Solomon are on the ball. The big thing for myself I can pick up the phone and actually speak to Adam himself or one of his colleagues, (no speaking to a machine). If they don't pick up I will guarantee they call you back. Any issues I have had is delt swiftly by Adam and rectified. Most of the time they make the transfer with in hours reaching my overseas account the same day if not hour. They keep you updated, for example any upcoming UK holidays and there offices are closed. All in all I trust them impeccably with my overseas transfers.
Nikola Pawlowska was great with our needs.
Nikola Pawlowska was pleasant, helpful and gave good advice.
Great Service
I have used TorFX a number of times to send money to Australia and the USA. Each time Richard Brock has gone out of his way to help me doing this.
Great service
I used TorFx for the first time recently and Ally Phillips was brilliant from start to finish. Ally was friendly, efficient, knowledgeable and responsive to my queries and worries as a first time user of the service. I highly recommend TorFx and in particular Ally, thank you.
Great service
Adam is the most helpful person to help with Forex transactions!
Our account manager was very helpful…
Our account manager was very helpful not just in arranging currency transfers by his firm but in providing general advice on managing foreign cheques. This saved us a lot of time and bother was very much appreciated.
Useless
Useless, a currency transfer I initiated with TorFX has been a nightmare. After immediately sending the required sterling amount, I thought all was good. Three days later, my bank in Greece had not received a deposit. I called TorFx, who would not accept responsibility. They sent the transfer, but at that day's lower exchange rate, which meant I lost 12 euros for no fault of my own.
I have cancelled my account with TorFX and will use another transfer company in the future, hopefully with a better and more customer-oriented service!

Reply from TorFX
Ease of use very good explanation
Ease of use very good explanation, very smooth transaction.
Very poor slow and unreactive
Very poor slow and unreactive. A lot of advertising but if you look you will easily find better rates elsewhere. Would never use again

Reply from TorFX
I use TorFX regularly to move funds
I use TorFX regularly to move funds: their FX rates are highly competitive, and their administrative process smooth and easy to follow. I do about 15 transactions a year, I've never had a problem and money transfers quickly (and I'm kept informed). I'd never use my bank as a result - costly and slow.
5 stars all round
We have had a Torfx account for about 20 years now, since we moved abroad. We have used the service reasonably regularly for everyday living expenses as well as much larger transactions for property purchases. The whole process is incredibly easy and the rates are always the most competitive. Apart from being a thoroughly nice guy, Tom Trevorrow offers exceptional service. He goes out of his way to resolve any issues we might have, making the whole process so smooth and simple. The online service is easy to use, and we have recently downloaded the app which life even easier. Torfx gets 5 stars all round from us!
TorFX offer great FX rates on your…
TorFX offer great FX rates on your transfer, much better than my credit card. There are no extra charges for the bank transfer or any commission. Staff are totally professional and extremely helpful. My account manager Matthew Meyritz made the process of paying for the deal online straightforward. So a great deal with great customer service. Why go anywhere else? I highly recommend TorFX.
I have used torfx several times and…
I have used torfx several times and have always felt safe and secure.
Luke Trevail is helpful and an excellent communicator .
Thank you
Barbara Ickeringill
Reassuring personal client care
Personal agents are available to answer questions and to trace payments if needed. I recently made a mistake on a transfer and ToFX was able to trace my funds within a day, and get them into my TorFX account in less than 48 hours of me providing the transfer info. They have competitive rates and user-friendly online accounts. Their true distinction is that their knowledgeable, caring, human agents provide an excellent service in a timely manner. No AI bots, no waiting on a helpline, just direct, personal service. Thank you Aaron for a first class service over the last few years.
Trustworthyand efficient
Living and working as an expat, you need and efficient and trustworth service. Being able to talk to advisor and build a relastionship is icing on the cake. Richard Brock helped me for many years and I continue to use TorFX even thought I've repatriated and FX needs have lessened.
TorFX representative actions
I felt the TorFX representative understood my anxiety over two transfers that were taking longer than normal, and responded in a timely and appropriate manner to my correspondence on the matter. Good communications.
Easy & safe international transfers
I have found TorFX very easy to make secure international money transfers, offering a very competitive rate at all times. I would especially like to mention my Senior Account Manager, Richard Brock, who has helped me in the past to secure a better rate when transferring larger amounts. Many thanks!
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