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TopFoxx Reviews 

240
•
TrustScore 3.5 out of 5

3.6

Sunglasses Store
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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently express satisfaction with the product's quality, stylish designs, and comfortable fit. Many appreciate the tangle-free feature, making the glasses practical for daily use and leading to frequent repeat purchases. However, some customers experienced significant issues with delivery, including delayed shipments or orders not arriving as expected. Reviewers also reported difficulties with customer support, citing unresponsiveness when trying to resolve issues like replacements or refunds. A few people noted specific product concerns, such as glasses arriving crooked, having fit issues, or breaking quickly.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing satisfaction with the quality, style,... See more

Quality

People report ambiguous experiences with quality, with many customers praising the fantastic and impressive... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and repeat... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers expressing satisfaction with... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with some reporting difficulties reaching... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Absolutely love my tangle-free Bellas! They are so comfy and stylish. My only complaint is, I paid for express shipping so that I could receive my glasses before a planned vacation. Unfortunately my g... See more

Rated 3 out of 5 stars

I absolutely love the sunglasses I received, but they were too big for me on my face. I did contact customer support, and I paid to have them shipped back. They will credit my account for the sunnies... See more

Rated 3 out of 5 stars

I ordered the bella in coffee and when I wore them they actually hurt the back of my ears and then I put them on top of my hair and they were too loose doesn't make any sense but not worth 90 dollars... See more

Rated 3 out of 5 stars

Bought the Mini Bellas. Really cute glasses. My rating reflects the lack of information on how to size them for my face. They also arrived a bit crooked.

Company details

  1. Sunglasses Store

Information provided by various external sources

Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.

Contact info

3.6

Average

TrustScore 3.5 out of 5

240 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.6

All reviews

(240)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality Sunnies

Topfoxx has high-quality sunnies. I have many pairs and love them all. My favorite are the Rayz. Can’t go wrong with TopFoxx!

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Flawless experience

I was a bit apprehensive about buying sunglasses online but I decided to give these a try. They are the best sunglasses I own. They are truly tangle free and the fit is very comfortable.

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Topfoxx sunnies are by far the best

Topfoxx sunnies are by far the best! The quality is top notch, they have so many styles to choose from and the price is right. Plus they always have great sales. Customer service is excellent and I love supporting a company that is so good to its customers. Highly recommend giving them a try.

1 March 2024
Unprompted review
Rated 4 out of 5 stars

I really like this brand

I really like this brand, but it's very annoying that they sell out of some products and never restock them. I bought a paid 3 years ago and LOVED it but I lost them. When I reached out about buying a new one they said they don't make it anymore. I have a few other pairs that I really like but those were my favorite :( just wish brands didn't stop selling good styles!

13 November 2023
Unprompted review

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