Excellent and professional service from start to finish. The team was supportive, helpful, and resolved my case without any unnecessary hassle. Very satisfied with how efficiently everything was mana... See more
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Quick professional help. Reduces the bureaucracy and is there when I need them. I'm not switching to anyone else. Hurtig professionelle hjælp. Skærer igennem bureaukratiet, og er der når jeg mangle... See more
I had a very great discussion with Top Denmark, they have explained me very finer details in a very simple yet proffesionel way.I was very happy with the conversation and finally I have opted for th... See more
I have been a Topdanmark customer for 3 years, but their administrative errors and misleading pricing have been a huge burden on my small business: Extreme Price Hikes: My policy was originally ~6... See more
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Company details
About Topdanmark
Written by the company
Det er vigtigt for os at hjælpe dig når du har brug for det.
Du kan ringe til os på 70 13 7-9-13.
1 ud af 4 har erstatningen dagen efter anmeldelsen.
Du kan ringe til os på 70 13 7-9-13.
1 ud af 4 har erstatningen dagen efter anmeldelsen.
Topdanmark Forsikring
Written by the company
Contact info
Borupvang 4, 2750, Ballerup, Denmark
- 70137913
- kundeservice@topdanmark.dk
- www.topdanmark.dk
3.9
Great
48K reviews
Asks customers to review
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fin service
5 March 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I called 4 times today and holding for…
I called 4 times today and holding for 1 hour or so. All the times I am no.1 in que and no one attends . It is total crap service for the claim department . Even I am thinking of changing the insurance company
5 March 2024
Reply from Topdanmark
Hi James
I am very sorry to hear that it is currently a little more difficult to get through to our claims department and that you are experiencing longer waiting times.
But this is simply because we, like all the other insurance companies, are extraordinarily busy as a result of all the weather events that occurred in 2023, and which have continued into 2024.
But I promise everyone will do what they can and we will run as fast as we can.
Kind regards, Simon / Topdanmark
Worse insurance company in denmark. Highly do not recommend it
I have had an accident where i have broken my 2 fingers on my right hand.i have made a claim and i was told i have to wait 3 months after the injury has happened to see if there is any permanent damage. After the 3 months have passed i called again and I've been told now i have to wait 1 year before they even look at my injury. This is completely crazy, i have finished all my treatment and i cannot use my hand as i did before! How does this company still have clients i can only see 1 star reviews from other clients and strongly consider to change my insurance company. What a waste of my money. I can totally understand all the 1 star reviews here. Although i wonder how they have a 4 star overall rating when all i see is 1 star reviews.
28 February 2024
Unprompted review
Reply from Topdanmark
Hi Tibi
I am sorry that we have not lived up to your expectations in connection with the treatment of your accident insurance claim.
We will review the matter and get back to you as soon as possible.
Good day, Kind regards, Stina / Topdanmark
God fårstålse for det man spørger om
21 February 2024
Superhurtig og god service
19 February 2024
God service
13 February 2024
Super god behandling 😀
13 February 2024
super god service
6 February 2024
Super god service
1 February 2024
God service
30 January 2024
Glad god information
26 January 2024
Your medarbejer was very nice
Your medarbejer was very nice, patient, helpful and seemed to understand my problem. I felt really good when I talked with her.
It was last week but i cannot remember the day. Probably wednesday afternoon
15 January 2024
God service
15 January 2024
god til at forklare
8 January 2024
Super kompetente kunderådgivere
Super kompetente kunderådgivere, lydhør for problemstilling og løsningorienterede.
4 January 2024
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